Design Thinking Essay examples
Design thinking is a process for practical, creative resolution of problems or issues that looks for an
improved future result. It is the essential ability to combine empathy, creativity and rationality to
meet user needs and drive business success. Unlike analytical thinking, design thinking is a creative
process based around the building up of ideas. There are no judgments early on the design thinking
(Simon, 1969, p. 55). Design thinking includes imagination and reason, a combination of convergent
and divergent thought, and creativity. Design thinking might be thought of as dialectic, or
conversation. It involves design wisdom, judgment, and knowledge. Lastly, design thinking is skill
(Hegeman, 2008).
Design thinking process has...show more content...
Deep understanding of the context of client and user needs is generated through analytical
observation or ethnographic research that task seek to understand the fundamental use and usability
needs of the customer or user and the meaning–based needs (Archer, 1984, 64). In the observation
phase, data is collected to elicit the stories that help to understand culture and meaning in variety of
forms: field notes, focus groups, interviews, transcripts, photographs, video and audio tapes,
participant or non–participant observation, and formal ethnographic (Beckman & Barry, 2007).
The second stage of design thinking is frameworks the design problem: this phase requires
processing and a large amount of information –which is collected from the observation phase– but at
the same time being able to see what is missing for the customers and users information. The
ultimate purpose of the framing phase is to reframe the design problem, to come up with a new
story to tell about how the user might solve his or her problem, or to come up with a new way of
seeing problem, to identify interesting dimension, to identifying and formulation the goals, to
identifying external and internal constrains (Oxman, 1997, p. 344), to create design brief –outline
programme– and time lines and providing the boundaries of the design field (Archer, 1984, p. 67;
Cross, 2006, p. 32).
After framing and reframing the problem, the design innovation process moves to the third stage:
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