Creative thinking & Problem Solving- Lecture 1.2.pptx

Building the mindset for creative problem solving for designers

1. Creative thinking & Problem Solving

2. Creative thinking is a way of looking at problems or situations from a fresh perspective that suggests unorthodox solutions Creative thinking

3. Critical thinking Critical thinking is the intellectually disciplined process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication, as a guide to belief and action.

4. Creative vs. Critical •   Generative •   Nonjudgmental •   Expansive. When you are thinking creatively, you are generating lists of new ideas. •  Analytical •  Judgmental •  Selective. When you are thinking critically, you are making choices.

5. The goal of the puzzle is to link all 9 dots using four straight lines or fewer, without lifting the pen and without tracing the same line more than once. Activity

6. The goal of the puzzle is to link all 9 dots using three straight lines or fewer, without lifting the pen and without tracing the same line more than once.

7. Think out of box !

8. Ask Questions The answer isn’t in the solution—it’s in the questions. Smart questions define problems well and lead to a clear vision of the issues involved.

9. Staying in the Question   Staying in the question means being okay with the ambiguous. Being okay with ambiguity means being open to the possible.

10. Ask "Why" Five Times Ask "Why" a problem is occurring and then ask "Why" four more times. For example... –   Why has the machine stopped? A fuse blew because of an overload –   Why was there an overload? There wasn't enough lubrication for the bearings –   Why wasn't there enough lubrication? The pump wasn't pumping enough –   Why wasn't lubricant being pumped? The pump shaft was vibrating as a result of abrasion –   Why was there abrasion? There was no filter, allowing chips of material into the pump Installation of a filter solves the problem.

11. Your Turn! Seema is a vegetarian. She changed her work and went to China. In new place She eat one meal every day (lunch) at work as same. She lost 5kg in month!! But why?

12. Powerful questions •   What seems to be the trouble?” •   What concerns you the most about _________?” •   What is holding you back from _________?” •  What seems to be your main obstacle to _________?”

13. Divergent thinking Divergent thinking is a thought process or method used to generate creative ideas by exploring many possible solutions

14. As many as possible (Quantity is more important than Quality) •   Flexibility: As many different kinds as possible •   Originality: As unique as possible •   Be spontaneous, playful, & childlike •   Defer judgment: Open-minded •   No criticism or praise •   Need constructive conflict •   Encourage piggybacking •  Encourage wild ideas •   No pressure •   Set Quota Divergent thinking- Rules

15. Convergent thinking   Convergent thinking is the type of thinking that focuses on coming up with the single, well-established answer to a problem . It is oriented toward deriving the single best, or most often correct answer to a question.

16. What should we do? After the process of divergent thinking has been completed, ideas and information are organized and structured using convergent thinking.

17. Brain Storming   brainstorming is not about reaching results, It’s about generate many ideas and it is an integral part of the problem- solving process

18. Rules of Brainstorming

19. There are no dumb ideas   It is a brainstorming session, not a serious matter that requires only serious solutions. Remember, this is one of the more fun tools of quality, so keep the entire team involved!

20. Do not criticize other people’s ideas   This is not a debate, discussion or forum for one person to display superiority over another.

21. Build on other people’s ideas   Often an idea suggested by one person can trigger a bigger and/or better idea by another person. Or a variation of an idea on the board could be the next “Velcro” idea. It is this building of ideas that leads to out of the box thinking and fantastic ideas.

22. Reverse the thought of quality over quantity   Here we want quantity; the more creative ideas the better. As a facilitator, you can even make it a challenge to come up with as many ideas as possible and compare this team’s performance to the last brainstorming session you conducted.

23.   a new restaurant wants to open – where you can buy delicious fast food for vegetarians.   Making a list for Menu (for Seema ) in 15 min Your Turn!

24. Brainstorming is a good method but some times you have some problems

25. Why, oh, why ... •   How come no one realize what a genial idea I propose? •   How come my team does not except my great idea, even though I am explaining it in most logical way and using every argument I can think of? •   Is there any better way then argument? •   How could we avoid conflicts in a team ? •   How to lead colleagues to use their capacity as much as possible?

26. Perceptual Thinking •   Perception is neglected •   We admire facts, logic and arguments •   Analyze, evaluate, judge, critic, from own position •   We don’t appreciate creative value •   90 % of thinking errors are errors of perception •   Self-confidence, self-esteem, new ideas

27. Parallel Thinking •   Getting everyone focused on using the same thinking tool at the same time •   Encourages the sharing of information •   Prompts a group to pool all of their ideas rather than defending one point of view

28. If you’re putting pressure on yourself, a cupper or two might help you relax. Or maybe some tea. It’s worth a try.

29. Buy someone a coffee and talk to them. Get their opinion. Business advice for under Rs. 200

30. Activity How would life be different if there were no electricity? List three different ways. https://www.slideshare.net/asmakaroobi/creative-thinking-problem-solving

31. Thank you