Critical Thinking Process explained.pptx

Critical Thinking Process

1. Critical Thinking Process

2. Get the Right Mindset Get in the Right Mindset

3. Observe the Situation

4. Steps to Reframing the problem: Are you solving the right problem Re framed Problem The wait is annoying

5. Case study You are a production manager at a manufacturing company that produces automotive components. The company's main product is a critical component used in the braking system of vehicles. Recently, the production line for this component has been experiencing a recurring issue. Some of the finished components are failing quality checks due to irregularities in their dimensions. This has led to increased production costs, a rise in customer complaints, and a potential threat to the company's reputation.

6. Imagine you are a manager at a medium-sized retail company that specializes in selling outdoor adventure gear. The company has been doing well in its current location and has a loyal customer base. Recently, a business opportunity has arisen to expand the company by opening a new store in a neighbouring city. The senior management team has asked you to lead a critical thinking analysis to determine whether this expansion is a viable and profitable move.

7. Ask Questions Hold your Hypotheses Loosely Listen More than you talk Leave your queries Open Ended Consider the Counterintuitive Stew in Problem Ask the Hard Follow Up Questions Stop Asking “Why” and Start asking “How”

8. Seek Differing Perspective Disrupt your Thinking by Involving Other People The Problem solver profiles Adventurer Detective Listener Thinker Visionary Disagreement doesn't have to be Divisive

9. Analyse the Information Be Less Certain Ask “How often does that typically happen”. Think Probabilistically – and Learn Some Basic Probability How to Make rational decision Identify the category of historical data you are working with Recognize which cognitive biases are triggered by each category Invert the problem to identify what you really need to know Formulate the right question