CrowdFlower NDA Crowds - Secure, exceptional tasking at a massive scale.
crowdflower
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20 slides
Dec 09, 2015
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About This Presentation
In this webinar we talked about CrowdFlower partnership with iMerit to offer users a new standard of data security, trust, and confidentiality through CrowdFlower's NDA crowd offering.
Size: 9.54 MB
Language: en
Added: Dec 09, 2015
Slides: 20 pages
Slide Content
NDA Crowds Webinar Secure, exceptional tasking at scale December 2015
Before we get started --- K MONTHLY REVENUE --- NEW LOGOS A few housekeeping items: Webinar slides, recording, and Q&A will be emailed to all registrants You can e nter questions in chat on webinar panel Or ask your questions on twitter @CrowdFlower or @iMeritDigital Use #RichData
Meet the speakers --- K MONTHLY REVENUE Brian Reavey Director of Contributor Operations CrowdFlower Inc. [email protected] Anupam Biswas Head of Operations and Delivery iMerit Technologies [email protected]
What will be covered today --- K MONTHLY REVENUE --- NEW LOGOS Data Security Machine learning p latform Partners + c ontributor ecosystem Quality control checks & mechanisms Social Impact Insights Why CrowdFlower? Example Use Cases NDA Crowds and their features World-wide contributor network Data enrichment capabilities Support ticket classification Data transcription I.T. and physical security Signed agreements protecting PII Building dedicated, high-quality teams
--- K MONTHLY REVENUE Brian Reavey CrowdFlower Platform Overview How NDA Crowds work Use case: Support ticket classification Use case: Data transcription Getting started
About us and what we do Return relevant results on the first search Get real opinions other solutions miss Protect your brand Enhance your business data at massive scale Turn big data into rich data Transform images, pdfs, or short audio into text
Client Scale Skill 50+ Worldwide Partners Language Geography
About our NDA Crowds Contributors work in secure facilities Specifically signed agreements protecting PII Available to all paying platform customers + + +
Use cas e: Support ticket classification Background : Large ride-sharing service uses CrowdFlower to classify its support tickets for global operations Scope of work : Prioritize the most important / urgent support tickets quickly Requirements : Speed, privacy, and security are very important. Tight SLAs Result : 40,000 support tickets classified in a single weekend
Use cas e: PII document transcription --- K MONTHLY REVENUE Customers use CrowdFlower to transcribe documents containing PII to get valuable information into their database Insurance documents Driver licenses Resumes Medical records
--- K MONTHLY REVENUE --- NEW LOGOS Anupam Biswas iMerit overview Security & confidentiality at iMerit Meet our workers
Human-empowered computing company specifically created to deliver data services and e ffect social and economic change
Platform Overview Project Pool market -aligned skills training iMPP Skilled Resource Pool Skilling Platform Resource Management Resource Pool Project Delivery Platform
How we work with CrowdFlower A relationship built on years of teamwork Meet frequently to discuss projects (and occasionally, to dance) Fully integrated with CrowdFlower platform Dedicated teams available 24/7/365 Serving the needs of CrowdFlower clients using the NDA option
Security and Quality at iMerit Global Commitment to Quality and Data Security Curated crowd Global quality assurance team Information security following ISO 27001 Quality standards following ISO 9001 Ongoing enforcement of high quality and data security I.T. & Physical Security All access (physical and digital) highly restricted 24/7 monitoring and manned entry points Biometric access to project areas Secure, on-premises servers
Security and Quality at iMerit --- K MONTHLY REVENUE Building dedicated, high-quality teams Team members are hand-picked Ongoing training to ensure expertise & engagement Very low attrition and high retention of skills. Our employees love us! An office culture dedicated to high-quality work
Meet Barnali Few employment opportunities Chose to continue her education & work Quickly moved up the ranks at iMerit Inspires girls from her village Now, supports both herself & her parents Continues to dream big!
Q&A ?
What’s next? --- K MONTHLY REVENUE --- NEW LOGOS Look out for a follow up email with a copy of these slides, a recording of the webinar, Q&A recap, and other fun stuff View and share this presentation on Slideshare Follow us for more such events
Thank You TWITTER.COM/CROWDFLOWER [email protected] WWW.CROWDFLOWER.COM