Cultural shock

In my English part time study.

1. Cultural Shock 1

2. Content 2 Definition Stage of Cultural Shock Alleviating Cultural Shock Aspects of Cultural Shock Relationship and Family Consideration Public and Private Self

3. Definition 3 What is cultural shock? Cultural shock is the trauma you experience when we move into a culture different from your home culture.

4. Definition 4 Cultural Shock is a Communication problem that involves frustration N ot understanding verbal and nonverbal communication of the host culture Lack of food Unacceptable standard of cleanliness Different bathroom facilities Fear of personal safety

5. Cultural shock 5 There are five progressive stages of Asia Shock that is identified by Engholm (1991) Frustration with the culture: Feeling annoy with the food, language ect . Unwilling to understand the rationale behind the local way of doing thing: don’t try to understand the basis of the behavior. Ethnocentricity: the thinking that base on only our own culture and race. Racism: the belief that the qualities your own race is the best Avoidance of the culture: don’t accept the host culture.

6. Cultural shock 6 Five strategies for coping with the new culture is identified by Brislin (1881). Unacceptance of the host culture: the think that they are in their home culture. Substitution: the people find and another things instead of what they normal use or do in their home culture. Addition: they add some behavior and still maintain their home culture. Synthesis: something that different are combined. Resynthesis : the different idea from integration.

7. Stage of Cultural Shock 7 Cultural Sock generally goes through five stages Excitement or initial euphoria Crisis or disenchantment Adjustment Acceptance or adaptatio n Reentry

8. Stage of Cultural Shock 8 Excitement or initial euphoria : everything is new and different, you are fascinated with the food and the people.

9. Stage of Cultural Shock 9 Crisis or disenchantment : your excitement has turned to disappointment as you encounter more and more differences between your own culture and new culture.

10. Stage of Cultural Shock 10 Adjustment: you begin to accept the new culture or you return home.

11. Stage of Cultural Shock 11 Acceptance or adaptation : you feel at home in the new culture, become involved in activities of the culture, cultivate friendship among the nationals, and feel comfortable in social situation with people from the host culture.

12. Stage of Cultural Shock 12 Reentry: is experienced on returning to the home country and may follow the stages identified earlier; initial, crisis, adjustment, and acceptance or adaptation.

13. U Curve 13

14. W Curve 14

15. W Curve 15

16. Alleviating Cultural Shock 16 Alleviating Cultural Shock is the reducing cultural shock by selecting employee for overseas assignment who possess certain personal and professional qualification.

17. Alleviating Cultural Shock 17 Selecting oversea personnel Providing predeparture training for host country Providing feedback and rewards Developing employees to their maximum potential

18. Alleviating Cultural Shock 18 Selecting oversea personnel : is the process of looking for candidates who already have such qualification as language proficiency and overseas experience.

19. Alleviating Cultural Shock 19 Providing predeparture training for host country : is learning principle that affect the success of training programing for globle manager.

20. Alleviating Cultural Shock 20 Providing predeparture training for host country can be broken down into three step Observing and Emulating behaviors of person in the host culture Retaining what has been learn Experimenting with the new behavior until it become comfortable

21. Alleviating Cultural Shock 21 Approaches to intercultural training may group as follows: The intellectual model or the classroom model: participants are given facts about the host country using a variety of instructional methods, such as lectures, group discussions, and videotapes. The area training model or the simulation model: emphasize affective goals, culture-specific content, and experiential processes. The self-awareness model or the human relation model : is based on the assumption that the trainee with self understanding will adapt to the new culture better and therefore be more affective in the overseas assignment. The cultural awareness model: emphasize cultural insight, and like the self-awareness model, stresses affective goals and an experiential process.

22. Alleviating Cultural Shock 22 The interaction approach: is based on participants’ interacting with people in the host country, either nationals or U.S. persons who has been in the host country for an extended time. The multidimensional approach: is based on the concept that using any single training approach is not as affective as using an approach that attempts to combine cognitive, affective, and behavioural aspects of training.

23. Alleviating Cultural Shock 23 Providing feedback and rewards: Global manager need feedback and rewards just as manager in home culture do. Reward system for global managers include special allowance for housing/utilities/furnishing, cost-of-living, hardship, education, home-leave, relocation, medical, car and driver, c lub membership, and taxes.

24. Alleviating Cultural Shock 24 Developing employees to their maximum potential: the company should make clear the reason for the new assignment, what new skill and knowledge will be learn, and how the employee will contribute to the company’s development upon his or her return .

25. Aspects of Cultural Shock 25 Aspects of Cultural Shock include 4 main points: Cultural Stress Social Alienation Social Class and Poverty / Wealth Extremes Financial Matters

26. Aspects of Cultural Shock 26 Cultural Stress: is a stress that results from contact with a different culture and the lack of resources to manage the situation.

27. Aspects of Cultural Shock 27

28. Aspects of C ultural Shock 28 Social Alienation: is the feelings of loneliness associated with being isolated from friends and the home culture.

29. Aspects of Cultural Shock 29 Social class and poverty/wealth extremes : mentors in host culture can be helpful in advising U.S. persons regarding acceptable ways of dealing with poverty/wealth extremes.

30. Aspects of Cultural Shock 30 Financial Matters : is adapting to a new culture and reentering the home culture involve financial adjustments, companies should provide financial consoling both to expatriates and repatriates.

31. Public and Private Self 31 Public self may include information about person’s work family interested or opinion on political and social issues. Private self may include information about attitude feeling

32. Public and Private Self 32 The Johari Window model was devised by American psychologists Joseph Luft and Harry Ingham. This window talk about the inner self is share with other.

33. Public and Private Self 33

34. Public and Private Self 34 First window : public self Known both to the person and to other Second window : blind spots Known to other but not to the person Third window : hidden self Known to person but is unknown to other Fourth window : unconscious self Unknown both to the other and to the person

35. The End 35 Thank for your Attention . Any Question?