Daily TSO&SO activity. Describe TSo day to day activities.what should they do or not to do.

Daily TSO&SO activity

1. Daily TSOs/SOs Activity Presented By: Md Abdullah Al Mamun Distribution Development Specialist

2. Lets make it habit 1.Know thyself 2.Set our next day objective revising daily before going to bed and post analyze for revise . 3.Passion to achieve the goal 4. Love prospects-----you will be loved 5. Overcome our fear 6. Creative & innovative 7. Continuous Improvement 8. Don’t take rejection personally 9. Positive attitude with physical fitness 10. Always keep transparent smiling ------

3. Selling is a combination of mathematics and Art Math: Selling is math because, you need to always calculate, where you are now and where you want to go. Art: In art you have to use your creativity to make a master piece. In the same way for closing some particular selling deal sometimes you need to be creative.

4. Everyday Time Management Should know when you are doing what Should know when to sell and when to report to supervisor Never waste time No of Call Effective Call time (min/ call) per retail Total Call time (in min) Travel Time (in min) Lunch & Prayer (in min) Total Mins Total Hours 15/20 15 300 120 60 480 8.00

5. Completion Of Work Conclude your action from start to end Without proper ending your start is valueless Complete the chain from approaching to collecting money from customer Planning projection Requisition Market analysis Product mix

6. Communication Skill Proper communication skill works as a bridge Proper communication skill can convert a ‘no’ to ‘yes’ Know competitors actives detail and share with marketing team

7. Planning And Control Follow PDCA (Planning, Do, Check and Action) method Stop rushing and hurrying Always have a plan and work according to plan Remember permanent success comes with proper planning

8. Assessment and control of the retail shop before delivering the products Check per day selling capacity of that shop Check their financial transactions with other companies Refrain from over stocking Maintain LIFO,FIFO Practice of checking stocks to avoid damaged products, over dated products, obsolete products and product return (after enjoying incentive) Entry=Exit method selling

9. Passionate for new customer enrollment Always hunt for new customer Think outside the box Hardware stores, paint stores, super shops and so on

10. Adequate amount of direct sell per day Visit the influential persons (mechanic, contractor, supplier) You can get suggestions and information directly from the end user You can know what they want and what they don’t want The more you make sales call the more knowledge and experience you will get

11. Salesman uses skill for NO (Next Opportunity) Selling starts from ‘NO ’

12. Product display and merchandising Use product sample while selling process Make sure our product is kept in the display at eye level Demonstrate the Staffs of retail shops to do merchandising , LIFO,checking , etc

13. Good Sales & Bad Sales SL. NO Sales Collection Remarks 1 Good Good Asset for the company 2 Bad Bad Need to train for improvement (less risk) 3 Good Bad Very risky for company (liability)

14. Conversion Selling at lower price to premium price Give up to resilience Short fall to makeup Tomorrow to today Credit sale to cash sale Phone call sale to personally contact sale Habit of crossing deadline to maintain deadline Post active to proactive Unprepared call to prepared call (knowledge based call) Negative attitude to positive attitude

15. Self Monitor we know ourselves the best we can monitor yourselves the best Self monitoring tool (Daily Reports) Does it look right?

16. Credit Concern Credit sale gives birth to a hustle

17. Proper use of social media Use social media effectively for communicating with distributors and retailers.

18. Judicial use of gift items Proper gift placement is very important. (only judicial use) If dealer’s, retailers or consumers are suppose to get any gift, make sure you give the gift to them rather than other irrelevant people.

19. Loyalty towards company Feel yourself important one in this company Achieve every month incentive Show your heart feeling attitude Do feel RkPL is your career exposure Product is your baby

20. Target vs Achievement Need to be mad for getting the praise, incentive and promotion Incentive=target achievement