Datacenter and cloud - corporate presentation

This Presentation covers a brief about Datacenter and Cloud's future growth in India - and why "Cyfuture India pvt. Ltd." - is the best choice to go with.

1. Corporate Presentation
Bipin Singh-Sr. Manager -India
BD –IDC.

2. Copyright © CyfutureIndia Private Limited 2
Topic
About Datacenter.
Future of Datacenter in India.
Why one should choose Cyfuture India.
Datacenter and Cloud Services we deals in.
Physical and cyber security –we are equipped with.
Support matrix
Brief about few key services.
Managed services.

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Global Investment 2015 on Datacenter
Infrastructure
68
54
42
6
0
10
20
30
40
50
60
70
80
AmericaEurope +
Russia
APAC MEA
Investment In Billion $.
Investment In Billion $.

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India Potential
2.2
3
4.5
7
2015 2016 2018 2020
INVESTMENT $ BILLION INVESTMENT $ Million

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Incorporated in 2001 –we are a leading provider for data center,
cloud, BPO, application development, and digital media
marketing services.
1500+
Professionals
working across
India
Presented in -
8+ locations in India.
International
Presence -
USA and UK.
6
Fortune
500 Clients
15+
Years of Existence
10000+
Clients across multiple industries
in DC & BPO Business
Why Cyfuture India Pvt. Ltd.
Tier 3
Datacenter in
Noida and
Jaipur
Up coming
New Datacenter in
NSEZ Noida With 500
Rack to start with.
CMMI Level 5
Assessed Organization.
And many more
certifications.

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New Data Center
•Largest Data Center in Noida NSEZ
•500 Racks capacity to start with
•20000 Sq. Feet Space
•Completely redundant infrastructure
•99.95% uptime as per tier III standards
•N+1 Generator
•N+1 UPS
•N+N Network
•5 zone security
•Carrier Neutral
•24x7 security officers and armed guards
•CCTV and motion detectors
•Biometric scanners for access control
•Precision HVAC –Temp 20+/-1 degree Celsius
•Humidity control & particle filter
•Fire Detection VESDA, 3D sensors
•Fully integrated with BMS
•Fire rating 2 hours
•FM200 based fire suppression
•Raised anti static & fire resistant floor tiles
•Earthquake resistant building design.

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Our DCs and Offices

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Our Brands
Parent Company/Brand
Registered Legal Entity
Data Center & Cloud Business Services
Outsourced Support Services (BPO)
We also own brands like Databagg, AskPcTechies, AskPC Experts & Dialweb Hosting
Cloud Services

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Our ISP’s & Core Network Infrastructure

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Our Certifications
ISO 9001: 2008 Tier 3 Compliance Certificate CMMI Level 5

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Our Certifications
ISO 22301: 2012 ISO 20000-1:2011 ITSM ISO 27001:2013

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Awards & Recognitions
Awards and Recognitions
Quality Certifications
• Government of India, Micro, Small & Medium Enterprises Award for outstanding
entrepreneurship, quality production, innovation & product development
• Government of Rajasthan State Award for Export Excellence
• Government of Rajasthan State Award for Excellence in IT Industry
• NSIC-CRISIL Performance and Credit Rating for Small Scale Industries

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Our Services
ENTERPRISE HOSTING SERVICES
•Dedicated
Servers
•VPS Hosting
•Colocation
•Content
Delivery
Network
(CDN)
•Disaster
Recovery
•Corporate E-
Mail Hosting
CLOUD HOSTING SERVICES
•Public Cloud
Hosting
•Private Cloud
Hosting
•Hybrid Cloud
Hosting
•Cloud Storage
•Cloud CDN
•Infrastructure
as a Service
(IaaS)
WEBSITE HOSTING SERVICES
•E-commerce
Website
•CMS Website
•Corporate
Website
•Static Website
APPLICATION HOSTING SERVICES
•ERP Hosting
•Microsoft
SharePoint
•phpBB
•SugarCRM
•MediaWiki
•Third Party
Applications

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Our Services
Enterprise Hosting
Managed Hosting
Website Hosting
Application Hosting
Public Cloud Hosting
Private Cloud Hosting
Hybrid Cloud Hosting
Cloud Storage
Cloud CDNInbound Call Center Services
Outbound Call Center Services
Web-enabled Services
Personal/corporate
website
CRM Application
CMS based website with
bilingual facility
Responsive website
Mobile App Development
Social Media Management & Marketing
Online Reputation Management
Search Engine Optimization
PPC -Google Partner and Bing Certified
Content Marketing

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•CISC, RISC P-Series HP-UX Sun Solaris Petabyte storage Superdome Hex data SafeNetGSLV
Infrastructure RISC/CISC Storage/Backup
•Ensuring business continuity during a disaster at a fraction of a cost
DR as a Service (DRaaS)
•Anywhere, Anytime connectivity with secure access to information
Desktop as a Service(DAAS)
•Certified H/W, Services benchmarked on SAP defined standards ,SAP Basis Support |
Defined SLAs for application login
SAP as a Service
•Industry benchmarked platform Support for various stacks Red/Blue/LAMP/WIMP etc
Integration support of billing agents Flexible pricing models per trans/customer
ISV Ready Platform
IaaS Solutions

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IaaS Security –Cyfuture India Pvt. Ltd.
Enabling
Partnership
Physical Infrastructure Network VM
Secure by Design
Operation Security Controls
Compliance Certifications
Penetration Testing
Forensics
Cameras / Alarms
24x7 Security Staff
Barriers / Fencing
Two-Factor access control
Days of backup power
Secure & Isolated Vnets
Subnet ACLs
Forced Tunneling
Security Appliances
Multiple virtual NICs
Anti-Malware
VM Security Extensions
Role-Based Access Controls
Logging / Auditing
Encrypted VHD Boot
Physical Network VMInfrastructure

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Security In plugged
DDOS Enabled ISP’s Clean Bandwidth
Services
Network Firewall with IPS /IDS Services
Secured Switching with different VLAN
Dedicated Perimeter Firewall for Hosted
Infrastructure and VPN
WAF (Web Application Firewalls to
prevent DDos & SqlInjection Attacks)
Server & Host Layer Level security
including Antivirus Services
Application Security
Database security
Syslog Management
VA/PT & Cert-IN Audit

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Our Standard IT Service Support Framework
Pro-Active Monitoring
Call Management
Incident Management
Problem Management
Change Management
Release Management
Configuration Management
Capacity Management
Availability Management
Desk
Setup / Rebuild Systems
Anti Virus Management
Backup Management
BCP & DR Services Management
Storage Management
Performance Reporting
and Management
Vendor Coordination
DC Operations
Procurement
Consult Architect Deploy Integrate Manage Enhance
Service
Desk
Server
Support
Database
Support
Storage
Support
Mail Services
Support
Support
Network &
Security
Support

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Our Support Engagement Model
Reactive Management -Diagnostics & Trouble Shooting
Administration Activities
Asset Management
Co-ordinate with Various Teams for resolution
Operations data analysis
Recommendation on performance
improvement
Capacity Planning
Trend Based
Consulting
Management
Proactive Monitoring
& Management
24 X 7 Monitoring of unavailability or
performance degradation
Reactiveness in operations
Automated Alerts & Escalations
Interactive / Real time reports
Service Desk Central Call Management
Ownership till resolution
Vendor Co-ordination
Reporting Services

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Our Service Delivery Approach
Quality
-Robust
Infrastructure
-Reliable Network
-Branded Hardware
-High Uptime
Cost
-High value for
money
-Cost Leadership in
Indian market
Delivery
-Prompt
-Responsive
-Flawless
-Up to the Mark
Solution
-Customized &
on-demand
Solutions

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Project Management (PMP Framework) and Reporting
Scope Management
Implementation Plan
Communication
Process
Time Management
Service Delivery
Process
Milestone Status
MIS Report Process

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Typical Our Approach on Resources Management

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Why One should go with Datacentre and Disaster
Recovery solution simultaneously
Mumbai Terror Attack
IOC, Jaipur Fire
Grid failure
UttarakhandFlood

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Learnings from others mistakes
Around 40% of businesses experiencing a disaster never
reopen, and almost 30% of those that do close within
next 2 Years.
Of around 930 companies in WTC Towers on Sept 11,
over 550 had failed 18 months later
Companies can lose 75% of their business after a
disaster
Could loss of Your communication systems for even 1
day damage your business and reputation?

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Consequences of disruption
Loss of revenue and profits
Loss of reputation with the Customers and Public
Needless effort and cost in bringing things back to normal
Seen as Non professional and incompetent, question
marking on your reliability and judgement
Possible fines, penalties and other undesirable actions
Loss of market share, eventual closure of the business…

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Colocation As a Service
Appx 500 rack Space available.
Services starts from 2U rack space till 500 no’s of Racks.
Each Rack have power capacity range from 3 KVA –25 KVA
Offer Shared as well as dedicated Firewall –based on
Customer Requirement.
Offer Shared as well as Dedicated Bandwidth –Based on
Customer Requirement.
Even Offer separate Network to customer setup for extended
security if customer wants.
99.98% uptime

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Dedicated Server as a Service.
Support all platform –windows / linux/ Sun Solaris / Unix and
others
Suffice quantity of assets in ready stocks.
Ready capacity to deliver solution within 48 working Hours.
Solution from 2 Core till customers wants….
Flexible on Brand choice for Customer
99.98% uptime.

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Back up as a service
NAS as a service.
SAN as a Service.
Cloud back up as a service.
Data bag as an backup solution.
Online / Off line –both back up option available.

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CDN as a service
Available pop’s at 9 odd locations…
Offer better latency –to access things on faster node.

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VPS as a Service
Supports both Linux / Windows.
Plan starts from 2 Core till customer choice.
Cpanel / Plesk support.
Flexible enough to change config as per customer
need.

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Cloud as a Service
Public Cloud.
Private Cloud.
Hybrid Cloud.
CDN over Cloud.
Back up over cloud.

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Disaster Recovery As a Service
DisasterRecoveryisacomponentoftheBusinessContinuity
Management Program.Itusuallyreferstothetechnology
recoveryeffortincludingapplications,systems,networks,
computingresources&data.
DisasterRecoveryistheprocessofdealingwiththeaftermath
andensuringtheinfrastructure(system,building,etc.)is
restoredtothepre-interruptionstate.
Note: Source-ISO 22301: 2012

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Key Terms & Glossary

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HOTSITE:FacilitycontainingallITequipment's&infrastructure
thatmaybeoccupiedbyaclientimmediatelyafteradisaster
declarationtorestoreitsownsystems,applicationsanddata.
WARM SITE:Facilitypartiallyequippedwithhardware,
communications interfaces,power sources,and
environmentalconditioningwhichtakestimeforenduserto
startfunctioning.
COLDSITE:Analternatefacilitythatisvoidofanyresourcesor
equipmentexceptair-conditioning,raisedflooringandpower.
Equipmentandresourcesmustbeinstalledinsuchafacilityto
duplicatethecriticalbusinessfunctionsofanorganization.
CYFuture Recovery Strategies-Classifications

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BCP Certificate

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Replication Products presentation
Followingreplicationtechnologiesarepartofthesolution:
MS SQL Log shipping/DB Mirroring for MS SQL
Oracle Data Guard for Oracle Database
DB2 HADR for IBM DB2
Standby Continuous Replication for Exchange 2007
Database Availability Group for Exchange 2010
Windows replication for Active Directory
Active Sync & Robocopyfor file replication
Third party tool like InMage/VMware SRM
Storage based tool like EMC Recover point/EMC Mirror View/IBM Enhanced
remote mirroring/ NetApp Snap Mirror

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Disaster Activation Procedure
Disaster
CYFuture Notification
Crisis Communication
Mustering
DR Initiation
DR Activated
Primary Site Restoration
Primary Site activation &
Normal Operations
DR Activation
Application Integrity
Network Conversion

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Aswitchover(orgracefulswitchover)isaplannedrolereversalbetweenthe
primaryandthestandbydatabases.Thisisusedwhenthereisaplannedoutage
ontheprimarydatabaseorprimaryserver.Theswitchoverallowsyoutoswitch
therolesofthedatabasessothatthestandbydatabasesnowbecomesaprimary
databasesandallyourusersandapplicationscancontinueoperationsonthe
“new”primarydatabase(onthestandbyserver).
Afailoveroperationiswhathappenswhentheprimarydatabaseisnolonger
available.Thefailoveroperationonlyhappensonthestandbydatabase.The
failoveroperationactivatesthestandbydatabaseandturnsthisintoaprimary
database.Thisprocesscannotbereversedsothedecisiontofailovershouldbe
carefullymade.Thefailoverprocessisinitiatedduringarealdisasterorsevere
outage.
Switchover & Failover

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»MANAGED SERVICES

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Proactive Monitoring Management Service
Alert Monitoring
Warning
Critical
Most Critical
Threshold Monitoring
Utilization Monitoring
CPU Utilization
Memory Utilization
Disk Utilization
Device Availability
Service’s Monitoring

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Server OS Management Services
Monitoring Services
User/Group Activity, Printer activities, Shared file
monitoring, software/patch monitoring, CPU & Disk
usage monitoring, Service monitoring, Event logs
monitoring etc.
Management Services
Administration & Preventive maintenance Services
User / Group Administration activities
Event Log administration
Configuration Management
MIS reports for the above services
Trend based consultancy
Performance Analysis based on historical data
,Capacity planning , Migration / Future Upgrade
strategy

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Security Management Services
Firewall & WAF Service Scope : Monitoring and Management
24/7 Monitoring of firewall
Log Analysis
Firewall configuration filter policies .
Firewall Log Management.
Uploading vendor recommended patches.
Firewall Policy recommendations.
Managing security Incidents and potential threats
DDos , Web site cross scripting , SQL Injection , Ping of Death, Brute
Force attack
Buffer Over Flow , Botnet , Http & XML check method .
Filter & Incident Report
IPS Scope: Monitoring and Management
24/7 IDS monitoring
Log Analysis
IPS configuration backup
Applying vendor recommended patches
IPS policy consultancy and updating the signature files
Sending Security Alerts and News letters on Potential threat
Report generation as per SLA

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Database Management Services
Monitoring Services
Space utilization, alert logs, status of scheduled jobs
(ex. backups), Performance parameters -Data Buffer
Cache, Hit Ratios, Wait statistics, Shared Pool Area,
Log Buffer
Database Management Services
Schema Management, Storage Management,
Instance Management and Security Management,
Backup & Recovery
Managing Table, index-organized tables
Managing Background Processes
Planning, creating and managing Online Redo log
files
Bug fixes, Patch Updates etc.
Trend based Consultancy
Performance Analysis based on historical data,
Capacity planning /Migration/Future Upgrade
strategy

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Backup & Restore Management Services
MonitoringandManagement
Execute Schedule Backup and Recovery Procedures
Daily/Weekly/Monthly backup
Complete Environment Management based on
various flavours .
Tape Operations
•Mediaretentionforamutuallyagreedperiodatthe
hostingcenter
•RotateTapes
Facility of off-site storage of Backups
Administration of data backup process data
restoration & integrity
Alert reporting on backup completion
Backup reporting Management as per customer
requirement

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Report Overview –we provides to our customers
ThefollowingReportsareProvidedtoourcustomersonaregularbasis
Monthly device and element incident report
Monthly device and element performance report
Monthly SLA Report
Monthly change management report
Monthly IT asset inventory report
Bandwidth Utilization & capacity recommendation report
Uptime reports as and when required
DR Drill reports
VA PT & Audit Report
Monthly backup & Patch report
Web monitoring report as Mentioned in Scope

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Some of our Clients

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Some of our Clients

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Awards and Accolades
Rajasthan State Award for
Export Excellence
The Micro, Small & Medium
Enterprises (MSMEs)
State Award for Excellence in
IT Industry Sector

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Trust Facture
Commitment Integrity ReliabilityConsistency Expertise Sincerity

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Bipin Singh
Sr. Channel Manager (India)
Hand phone No. –9971760093
Email –[email protected]
Cyfuture India Pvt. Ltd.