dr,Khaled's presentatioد حاتم البيطار زويل اكاديمي n.pdf
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Jun 10, 2024
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About This Presentation
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Slide Content
Dr .Khaled Mohammad
This Phot o by U nknow n aut hor is licensed under CC BY-NC.
This Phot o by U nknow n aut hor is licensed under CC BY-NC.
The hospital administration asked the medical
director to develop a comprehensive plan for the
advancement of the hospital And adjusting job
descriptions for all employees . As an administrative
officer in the hospital, & help in The following
responsibilities :
1- Developing a plan to develop the reception
department and outpatient clinics
2- Developing plans to combat and prevent the
emerging corona virus
3- Amending the job description for the following
jobs (Administrative, Nurse ,Associate Physician)
CASE STUDY
director to develop a comprehensive plan for the
advancement of the hospital And adjusting job
descriptions for all employees . As an administrative
officer in the hospital, & help in The following
responsibilities :
1- Developing a plan to develop the reception
department and outpatient clinics
2- Developing plans to combat and prevent the
emerging corona virus
3- Amending the job description for the following
jobs (Administrative, Nurse ,Associate Physician)
CASE STUDY
Before developing
a comprehensive
plan for improving
the hospital ,we
need to know the
following :
EXAMINATION OF THE
CURRENT STATE OF THE
HOSPITAL
a comprehensive
plan for improving
the hospital ,we
need to know the
following :
EXAMINATION OF THE
CURRENT STATE OF THE
HOSPITAL
Internal environmental
analysis
External hospital
environmental analysis
Organizational
capacity
Clinical research \
clinical efficacy
Opportunities dangers
& threats
1.Planning
2.Chart of
organization
3.Ethics
4.Leadership
1.patient rights
2.availability of service
3.medical treatment
4.patient assessment
5.environmental safety
analysis
External hospital
environmental analysis
Organizational
capacity
Clinical research \
clinical efficacy
Opportunities dangers
& threats
1.Planning
2.Chart of
organization
3.Ethics
4.Leadership
1.patient rights
2.availability of service
3.medical treatment
4.patient assessment
5.environmental safety
1-plan for developing
reception department
and out patient
clinics :
Upgrade the clinic's
interior design and
infrastructure to make
it more patient-
friendly and cozy.
Select soothing hues,
cozy furnishings, and
suitable lighting.
Additionally, it could
be necessary to
reorganize the area
and furnish it with
contemporary
medical equipment.
Arrangement of the
appointment
schedule: Make an
effort to streamline
the appointment
calendar in order to
shorten wait times
and guarantee that
each patient has
adequate time.
Make appointments,
change them, and
cancel them using a
productive method.
⁶ Technology Use:
Incorporate
technology into clinic
operations to
enhance productivity
and facilitate
communication.
Utilize electronic
records to facilitate
quicker and easier
access to patient
data and diagnoses.
To provide patients
even more
convenience, offer
remote video
consultation services.
Put Customer Service
First: Boost patient
reception department
and out patient
clinics :
Upgrade the clinic's
interior design and
infrastructure to make
it more patient-
friendly and cozy.
Select soothing hues,
cozy furnishings, and
suitable lighting.
Additionally, it could
be necessary to
reorganize the area
and furnish it with
contemporary
medical equipment.
Arrangement of the
appointment
schedule: Make an
effort to streamline
the appointment
calendar in order to
shorten wait times
and guarantee that
each patient has
adequate time.
Make appointments,
change them, and
cancel them using a
productive method.
⁶ Technology Use:
Incorporate
technology into clinic
operations to
enhance productivity
and facilitate
communication.
Utilize electronic
records to facilitate
quicker and easier
access to patient
data and diagnoses.
To provide patients
even more
convenience, offer
remote video
consultation services.
Put Customer Service
First: Boost patient
CONT,,
Create a patient education program: Create a patient education program that gives patients
crucial information about their medical condition and possible therapies. Hand out pamphlets,
posters, and informative articles in the clinic or on the website.
Pain Management: Formulate a thorough pain management regimen with the goal of
optimizing patient comfort. offers massage, physical treatment, rehabilitation, and instruction in
breathing and relaxation methods.
Programs for follow-up and aftercare: Create programs for patients to participate in following
therapy. Follow up with patients on a regular basis to find out how they are responding to
treatment and to offer the required assistance.
Encourage openness and involvement in the decision-making process: Encourage openness in
the clinic and patient involvement in healthcare decision-making. Clearly and completely
explain the available treatment alternatives, associated risks, and advantages.
Invest in staff and physician training and professional development by giving them access to
these resources. Retain their understanding of current medical procedures, protocols, and
technology.
Create a patient education program: Create a patient education program that gives patients
crucial information about their medical condition and possible therapies. Hand out pamphlets,
posters, and informative articles in the clinic or on the website.
Pain Management: Formulate a thorough pain management regimen with the goal of
optimizing patient comfort. offers massage, physical treatment, rehabilitation, and instruction in
breathing and relaxation methods.
Programs for follow-up and aftercare: Create programs for patients to participate in following
therapy. Follow up with patients on a regular basis to find out how they are responding to
treatment and to offer the required assistance.
Encourage openness and involvement in the decision-making process: Encourage openness in
the clinic and patient involvement in healthcare decision-making. Clearly and completely
explain the available treatment alternatives, associated risks, and advantages.
Invest in staff and physician training and professional development by giving them access to
these resources. Retain their understanding of current medical procedures, protocols, and
technology.
Feedback-gathering and ongoing development: Pay attention to what patients have to say and
give encouraging feedback.
Assess clinic performance on a regular basis and make process improvements in response to
patient feedback and evolving needs.
Working Together with Outside Parties: To increase information sharing and your services, build
alliances with suppliers, other hospitals, and medical facilities.
• Making sure the hospital's response strategy is ready
give encouraging feedback.
Assess clinic performance on a regular basis and make process improvements in response to
patient feedback and evolving needs.
Working Together with Outside Parties: To increase information sharing and your services, build
alliances with suppliers, other hospitals, and medical facilities.
• Making sure the hospital's response strategy is ready
2.DEVELOPING PLANS TO
COMPAT AND PREVENT THE
EMERGING CORONA VIRUS :
ensuring that the hospital's emergency management
program incorporates the hospital's readiness plan for handling
the emerging corona virus pandemic.
• Specifying specific duties for staff members who will
oversee the execution of the emergency management plan,
such as a coordinator for the response plan to the coronavirus
outbreak (as well as a backup), as well as members of the
Crisis Management Committee and recording their identities.
• Establishing a committee or team for emergency
management in response to the coronavirus pandemic.
• Outlining each committee member's tasks and
responsibilities with respect to carrying out and overseeing the
necessary steps taken to carry out the decided-upon response
plan.
COMPAT AND PREVENT THE
EMERGING CORONA VIRUS :
ensuring that the hospital's emergency management
program incorporates the hospital's readiness plan for handling
the emerging corona virus pandemic.
• Specifying specific duties for staff members who will
oversee the execution of the emergency management plan,
such as a coordinator for the response plan to the coronavirus
outbreak (as well as a backup), as well as members of the
Crisis Management Committee and recording their identities.
• Establishing a committee or team for emergency
management in response to the coronavirus pandemic.
• Outlining each committee member's tasks and
responsibilities with respect to carrying out and overseeing the
necessary steps taken to carry out the decided-upon response
plan.
3.amending the job description for the (administrative ,Nurse ,Associate physician)
The distinction between work specifications and job descriptions
Even if they sound identical, they speak about distinct facets of the work. This is how
they differ from one another:
Job Description: This section focuses
on outlining the fundamental duties
and responsibilities of the position.
• Describes the duties of the position
and the knowledge and expertise
needed to carry them out effectively.
• Contains information on the job's
department, formal name, hierarchical
reference, and other functional
linkages.
The job specification outlines the
specific requirements for hiring a
particular individual, including
educational background, work history,
technical skills, soft skills, and any other
relevant information. It also focuses on
the qualifications, experience, and skills
needed to fill the position.
Assists in selecting qualified job
candidates through interviews and other
methods. A job description is generally
seen as a document that outlines the
qualifications required to fill the position,
whereas a job description can be
thought of as a document that explains
the responsibilities and tasks involved with
the work. They collaborate to accomplish
a single objective: to offer a thorough
and correct description that facilitates
comprehending and employing the
applicants.
The distinction between work specifications and job descriptions
Even if they sound identical, they speak about distinct facets of the work. This is how
they differ from one another:
Job Description: This section focuses
on outlining the fundamental duties
and responsibilities of the position.
• Describes the duties of the position
and the knowledge and expertise
needed to carry them out effectively.
• Contains information on the job's
department, formal name, hierarchical
reference, and other functional
linkages.
The job specification outlines the
specific requirements for hiring a
particular individual, including
educational background, work history,
technical skills, soft skills, and any other
relevant information. It also focuses on
the qualifications, experience, and skills
needed to fill the position.
Assists in selecting qualified job
candidates through interviews and other
methods. A job description is generally
seen as a document that outlines the
qualifications required to fill the position,
whereas a job description can be
thought of as a document that explains
the responsibilities and tasks involved with
the work. They collaborate to accomplish
a single objective: to offer a thorough
and correct description that facilitates
comprehending and employing the
applicants.
FIRST: the doctor
doctors are authorized healthcare providers who use the practice
of medicine to preserve and improve people's health. In addition
to performing examinations and reviewing medical histories, they
also diagnose diseases or injuries, treat patients, and offer advice
on their overall health and well-being.
Doctors responsibilities are: • Addressing medical issues with patients by consulting their medical
history; performing diagnosis, treatment, counseling, and referrals as needed.
• Placing lab test orders and analyzing test results.
• Upholding objectivity and secrecy at all times.
• Gathering, documenting, and preserving private patient data, including test findings, medical
records, and reports.
• Carrying out minor surgical procedures.
• Educating patients about procedures or recommended therapies.
• Communicating with hospital and community medical staff.
• Encouraging health education alongside other medical specialists.
• Achieving the goals set by the government for particular therapies, such childhood vaccinations.
• Speaking with representatives from the pharmaceutical industry about and assessing new goods.
• Staying current with pharmaceutical, therapy, and medical advancements.
• Observing and evaluating the work of medical residents and trainee doctors, as well as teaching at
hospitals and medical schools
doctors are authorized healthcare providers who use the practice
of medicine to preserve and improve people's health. In addition
to performing examinations and reviewing medical histories, they
also diagnose diseases or injuries, treat patients, and offer advice
on their overall health and well-being.
Doctors responsibilities are: • Addressing medical issues with patients by consulting their medical
history; performing diagnosis, treatment, counseling, and referrals as needed.
• Placing lab test orders and analyzing test results.
• Upholding objectivity and secrecy at all times.
• Gathering, documenting, and preserving private patient data, including test findings, medical
records, and reports.
• Carrying out minor surgical procedures.
• Educating patients about procedures or recommended therapies.
• Communicating with hospital and community medical staff.
• Encouraging health education alongside other medical specialists.
• Achieving the goals set by the government for particular therapies, such childhood vaccinations.
• Speaking with representatives from the pharmaceutical industry about and assessing new goods.
• Staying current with pharmaceutical, therapy, and medical advancements.
• Observing and evaluating the work of medical residents and trainee doctors, as well as teaching at
hospitals and medical schools
In a hospital, at home, or in another
environment, nurses plan and execute
the medical and nursing care for their
patients.
Nurse`s Responsibilities:
SECOND: The nurse
• Evaluating patients and earning their confidence.
• Organizing and providing medical care.
• Tracking the development of the patients.
• Collecting blood pressure, temperature, pulses, and
samples.
• Keeping an eye on and giving prescriptions.
• Record-keeping.
• Managing junior employees.
• Scheduling tasks.
• Offering patients' families emotional support.
• Giving student nurses tuition.
• Offering family and patients advice on matters
pertaining to their health.
environment, nurses plan and execute
the medical and nursing care for their
patients.
Nurse`s Responsibilities:
SECOND: The nurse
• Evaluating patients and earning their confidence.
• Organizing and providing medical care.
• Tracking the development of the patients.
• Collecting blood pressure, temperature, pulses, and
samples.
• Keeping an eye on and giving prescriptions.
• Record-keeping.
• Managing junior employees.
• Scheduling tasks.
• Offering patients' families emotional support.
• Giving student nurses tuition.
• Offering family and patients advice on matters
pertaining to their health.
A professional that oversees the general
workflows and administration system of an
organization is known as an administrative
manager. They oversee a group of
administrative staff members and
guarantee the smooth completion of
everyday office duties.
THIRD :The administrative
Administration Manager responsibilities:
Planning and organizing administrative systems and procedures, as well as
coming up with ideas to improve workflows; hiring, training, assigning duties,
and
setting up office space; evaluating employee performance and offering
coaching and direction to guarantee optimal productivity.
workflows and administration system of an
organization is known as an administrative
manager. They oversee a group of
administrative staff members and
guarantee the smooth completion of
everyday office duties.
THIRD :The administrative
Administration Manager responsibilities:
Planning and organizing administrative systems and procedures, as well as
coming up with ideas to improve workflows; hiring, training, assigning duties,
and
setting up office space; evaluating employee performance and offering
coaching and direction to guarantee optimal productivity.
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