Introduction 10
References
Bridges, W (2004) Managing Transitions: Making the most of change, 3rd edn,
Nicholas Brealey Publishing, New York
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Handy, C (2015) The Second Curve, Random House, London
IBM (2008) Making Change Work, IBM Global Services, New York
IBM (2014) Making Change Work... While the Work Keeps Changing: How
change architects lead and manage organizational change, IBM Institute,
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Further reading
Hodges, J and Gill, R (2015) Sustaining Change in Organizations, Sage, London