Echo Services

1. AT A GLANCE

2. echo uncomplicated
We take “the complicated” out of
transportation management
Evolved T ransportation
Management
TM
Evolved Transportation Management is both a vision and
a philosophy which promises that at Echo we will simplify
the critical tasks involved in transportation management
so that Echo clients can focus on what they do best.
In 2005, Echo began with one simple objective-to take
the “complicated” out of transportation management.
Simplifying “complicated” activities such as interacting
with dozens of carriers in multiple modes, covering
domestic and global moves, figuring out the right
technology to integrate among clients, carriers and
customers.
Streamlining “complicated” activities such as conducting
RFP and sourcing operations, auditing freight bills and
issuing payment.
Eliminating the “complicated” activities involved in
setting up systems to monitor service and recover from
service failures, not to mention claims processing and
management.
Interact with dozens
of carriers Find the right
TMS technology
Integrate technology
with legacy systems
Set up multiple EDI
trading partners
Service monitoring
Service failure refunds
Establish business
intelligence reporting
Claims Management
AIR•AIP
resolution
Conduct RFP +
sourcing operations
Figure out freight
bill audit & payment
TRANSPORTATION
MANAGEMENT
TRANSPORTATION
MANAGEMENT
SHIPMENT
EXECUTION
SHIPMENT
EXECUTION
DOING IT YOURSELF MANAGED BY ECHO
TRANSPORTATION SHOULDN’T
BE COMPLICATED
Doing It Yourself managed by echo600 West chicago avenue Suite 725 chicago, il 60654 800.354.7993 www.echo.com

3. 600 West chicago Avenue Suite 725 chicago, IL 60654 800.354.7993 www.echo.com The Echo Adv
anta
ge
Echo designs custom transportation management
solutions that deliver results. Benefits for Echo clients
range from boosting the bottom line to simplifying
reports, from increasing visibility to reducing paperwork.
The professionals at Echo are
working for you
The innovative team at Echo provides technology
solutions that work for your company and your
employees. Our professionals are dynamic, smart and
flexible. Together, we create and support the best
transportation management tools in the business.
Evolved Transportation Managemen t
™
(ETM) is a suite of innovative solutions
created specifically for your needs
You won’t find this anywhere else. As part of the ETM
suite, EchoTrak
™ displays historical and active shipments
in the system. This web-based portal uses customized
data entry screens to sort information using your
requirements.
One requirement many of our clients mention right
up front is visibility. Clients want 100 percent visibility to
their transportation. Echo understands and delivers
this with FlexTMS, a highly automated system that
selects carriers, builds and tenders loads, and provides
status updates.
Benefits for all clients – big and small
All Echo clients deserve highly responsive service,
savings and visibility. Our team is knowledgeable and
accessible. Our aggregated buying power allows us
to obtain discounts among the top carriers for all
transportation modes and our tools deliver
complete visibility.
For Enterprise clients, a dedicated account team
manages the Echo Enterprise Solution, combining
our industry- leading technologies and service offerings
into a cost and time-saving advantage.
Transactional clients enjoy the ease of working with one
source for all LTL services, offering full integration and
customization of dispatch, communication and reporting.
Echo lets you focus on what you do best
Echo takes the “complicated” out of transportation
management. We simplify the critical tasks involved in
transportation management so our clients can focus on
what they do best. Our people and technology help us
create an extraordinary client experience – exceptional
service is no exception here. It is the very core of
Evolved Transportation Management. Turn our innovative,
forward-thinking approach into your advantage.
EchoGlobal Logistics Delivers Results

4. TECHNOLOGY TOOLS
Technol ogy Enabled Evolution
AT THE CORE OF OUR SERVICE IS A WEB-BASED TECHNOLOGY
PLATFORM THAT ANAL YZES YOUR TRANSPORTATIO N REQUIREMENTS.
Evolved Transportation Manager™ (ETM) is the next step in the evolution of
transportation management software applications. This web-based suite of
applications provides real-time capacity and pricing. Your own customized web
portal and management reports give you complete transparency into your
transportation spend and efficiency. ETM™ shows precise cost and savings
per shipment, giving you immediate visibility into savings.
WEB-BASED PORTALS
EchoTrak™ is a web-based portal that displays
historical and active shipments in the ETM™ system
using customized data entry screens sorted using
your requirements.
RateIQ™ is a LTL tariff manager and pricing engine
that generates rate quotes and transit times for
LTL shipments. LTL dispatch, data collection and
management functions are included.
LaneIQ™ is a truckload rate quote generator and
pricing engine. Manage dispatch, communications,
headhaul and backhaul data collection and reporting
functions on-demand.
EchoPak™ audits each small parcel invoice for carrier
compliance with on-time delivery requirements and
pricing tariffs. Aggregate and analyze data and
review customized reports including shipments by
date, business unit, product line and location.
EchoIQ™ stores data and supports our customized
reporting and analytic functions in giving you dashboard
visibility across all modes, locations and carriers.
WHA T DOES THIS REALLY MEAN FOR
YOUR BUSINESS?
Flexibility. We have a thorough understanding of your
business and metrics to develop a customized trans-
portation management solution and reporting to fit
your business.
Relentless Innovation. ETM™ and the customized web-
based portals it contains are constantly being enhanced
and improved by our in-house development staff.
Legacy System Alignment. Customize ETM™ to
interact with your existing processes and systems, from
General Ledger coding to ERP integration.
Transparency. ETM™ combine s all shipment-related
information into dashboards for instant visibility
into the specifics of one shipment or your entire
transportation spend.
The ETM™ suite
was designed to
save you time and
money, reducing costly
administrative tasks
and allowing you to
focus on running
your business.

5. INTERNATIONAL SERVICE
Providing Savings without
Compromising Service
Use our i nternational shipping expertise to
expedite your international transportation needs.
By combining re liable service with competitive
pricing, Echo will ensure your goods end up in the
right place, at the right time for the right price.
By taking the time to match the right service model
for your specific needs, you s ave hard and soft
In addition to utilizing our relationships with carriers
and international Air/Ocean shippers, Echo will work
with your existing transportation model to save you
time and money.
WHEN YOU CHOOSE ECHO FOR YOUR
INTERNATIONAL SHIPPING YOU
WILL RECEIVE:
Purchase Order Management & Vendor
Management Services.From the moment you
issue a P.O., Echo tracks, sends status updates, and
reviews orders when complete. Give yourself time
to run your business, let us manage your vendors
and use our carrier relationships to guarantee you
the best rates.
Vendor Assembly and Consolidation Programs.
Take the edge off. Echo will consolidate and
manage all your manufacturing points. Echo will
become your one point of contact, tracking your
purchase orders, pricing and shipping.
Project Cargo Moves and Management.Large
or small, fragile or heavy, Echo will manage your
entire cargo process at a significant cost savings.
Global Textile Logistics.Echo’s expertise
in customs regulations allows us to ship
anything, anywhere.
Import and Export Compliance Programs.
Simplify your international shipping and utilize
our representation in every major market with
knowledge of up to the minute tariff and customs
compliance services.
u Customs Brokerage
u Cargo Insurance
u Information Systems
u Warehousing and Distribution Services
WAREHOUSING &
DISTRIBUTION
GENERAL
PORTFOLIO
CUSTOMS
BROKERAGE
EXPORT
IMPORT
Air & Ocean
Air & Ocean
Contact us today to
find out more!
UTILZE OUR EXPERT INTERNATIONAL IMPORT/EXPORT TEAM FOR UP TO THE
MINUTE TARIFF AND CUSTOMS INFORMATION. OUR SIMPLIFIED PROCESS
CREATES SIGNIFICANT COST SAVINGS FOR YOUR COMPANY.
dollars.

6. LTL SERVICES
u Simplify pricing structures.
u Manage billing and identify cost-saving opportunities.
u Dedicated transportation experts.
u Consistent and complete supply chain visibility.
u Apply advanced analytics to strategic and
financial planning.
u Web-based accurate reporting capabilities.
u Consolidated, audited billing.
THE ECHO LTL SOLU TION:
u Bottom line savings resulting from ourmassive
buying power.
u Access to the EchoTrak™ portal, providing
functionality and solutions beyond what any
single LTL provider can offer.
u One contact for all your LTL needs with access
to the best rates and state-of-the-art transpor-
tation mode utilization technology, EchoTrak™.
u Integration of our f reight and bill pay
technology with your internal systems.
u Multi-modal capabilities. Echo is fully licensed
across all modes of transportation.
CHOOSI NG ECHO FOR YOUR LTL
SHIPPING NEEDS MEANS:
Evolved LTL Solutions
With aggressive pricing programs at the top LTL
carriers in North America, Echo has purchasing
power beyond what any other 3PL can provide.
Applying decades of experience, technology and a
client focused approach, Echo has built a network
of carriers to compete for your business based on
price and proven merit.
ECHO IS YOUR SINGLE SOURCE FOR LTL SERVICES, OFFERING
FULL INTEGRATION AND CUSTOMIZATION OF DISPATCH,
COMMUNICATION AND REPORTING.
Echo web-based technology, ETM
™, rates and
prices each LTL load against our roster of
quality LTL carriers to create a true “stock market”
of carriers and pricing to achieve cost savings. Our
client portal, EchoTrak
™ gives you instant visibility
into these metrics and carrier options.
WITH
ETM™
YOU
RECEIVE:
Self-generated
bill of lading
Instant
access
to LTL
carriers
Online bills
and PODs
Dashboard
visibility
Multi-modal
visibility
Real-time
custom
reporting
Echo provides
best-in-class and
market-leading
technology with
only your bottom
line in mind.

7. TRUCKLOAD SERVICES
REDUCE COST
LESS EFFORT
FASTER SERVICE
ANALYSIS
24/7 SERVICE PLAN
Contact us today to
find out more!
The Next Evolution of
Truckload Service
ECHO DELIVERS TRUCKLOAD SERVICES USING MARKET-LEADING
DATA AND ANALYTICS WITH MAXIMIZED PURCHASING POWER,
SERVICE CAPABILITIES AND MINIMIZED RESPONSE TIME.
ECHO OFFERS OUR FULL
TRUCKLOAD CLIENTS:
u Tangible, meaningful cost savings.
u
u Relationships with the largest and most innovative
carriers in North America.
u A pre-qualified network of thousands of contract
carriers and private fleets, with real time access
to backhaul lanes and available capacity.
u A 24/7 global research team responsible for
maintaining our real-time carrier capabilities
database, including performance and insurance
information.
u Our financial strength, which is augmented by
our ETM™ suite of applications allowing for rapid
payment terms to carriers.
u Complete visibility per shipment and extensive
reporting on all logistics operations.
Echo has a uni que scaling ability to provide best of breed truckload capacity by utilizing our proprietary
technology, Evolved Transportation Manager
™ (ETM) suite of applications. Through our LaneIQ™ T ruckload
Visibility Management and Dashboard portal, our team of experienced full truckload experts have real-time
capacity data and analytics at their fingertips.
Echo assumes the responsibility of dispatch, track
and trace, data management, order p rocessing, and
many other administrative tasks. Our s ervices
free up your fixed costs, limit your risk and
offer you new opportunities for growth and
operational flexibility.
Echo is the team you want on your side.
Maximum savings come from having
instant access to accurate real-time data,
clear process visibility and a dedicated,
experienced team representing your interests.
DATA
CARRIER RELATIONSHIPS
ECHO ETM
TM
TECHNOLOGY
SUITE LANE IQ
TM
DEDICATED
TRUCKLOAD TEAM
Leverage massive buying power.