Effective-Communication-Lesson-3-quarter-2.pptx

G11

1. Intercultural Communication, Cultural Awareness, and Sensitivity Grade 11 | Oral Communication in Context

2. Introduction Have you ever misunderstood someone because of cultural or social differences? Communication changes depending on the person, situation, and culture. To communicate effectively, we must understand and respect differences.

3. What is Intercultural Communication? Interaction between people from different cultural backgrounds (Ting-Toomey, 1999) Involves sending and receiving messages across languages, customs, and beliefs Examples: - Nodding means ' yes' in most countries but 'no' in some parts of Greece. - Silence in Japanese culture may mean respect, not agreement.

4. Cultural Awareness vs. Cultural Sensitivity Cultural Awareness: Knowing that cultural differences exist. Example: Recognizing that not everyone greets with a handshake. Cultural Sensitivity: Respecting those differences without judgment. Example: Choosing inclusive language when speaking. Awareness = Knowing differences . Sensitivity = Respecting differences .

5. Why Awareness and Sensitivity Matter Prevents misunderstanding and conflict Promotes respect and inclusion Builds positive relationships in school and community Improves communication both online and face-to-face

6. Traits of a Competent Intercultural Communicator According to the World Bank (2010): 1. Flexibility and adaptability 2. Open-mindedness 3. Sensitivity and empathy 4. Creativity in problem-solving 5. Politeness and respect 6. Awareness of how systems influence each other

7. Avoiding Bias in Communication Tips to communicate respectfully: 1. Avoid stereotypes (e.g., 'All teenagers are lazy') 2. Use gender-inclusive terms ('they' instead of 'he') 3. Respect religious and cultural practices 4. Be polite—never belittle others Think before you post or speak!

8. Scenario: The Social Media Slip A student posts a meme mocking a cultural practice. Some find it funny; others are offended. Questions: What cultural element was involved? How did lack of awareness cause conflict? What could have been a more respectful response?

9. Application Activit y Speech – 'Speak with Purpose' • 2–3 minute speech about how cultural sensitivity builds inclusive communities.

10. Reflection Think about: Why do we need to be both aware and sensitive to cultures? How can cultural sensitivity improve your communication? What have you learned about being respectful in diverse settings?

11. Key Takeaways ✅ Intercultural communication bridges understanding among cultures. ✅ Cultural awareness = recognizing diversity. ✅ Cultural sensitivity = showing respect and empathy. ✅ Competent communicators are flexible, polite, and mindful. ✅ Respect is universal—it connects us despite differences.