Effective Decision Making Skills-CSMI-1.pdf

Effective Decision Making for Every Staff

1. Effective Decision Making Skills
Sept 13, 2023

2. The most successful decision-makers
don't act on impulse, intuition, or even
experience alone;
They have a systemthat they work
through step by step.
This system is called:
DECISION MAKING
REMEMBER

3. •To achieve your goals.
•To avoid mistakes.
“No one makes the right decision every time. But by
developing your decision-making skills, you can increase
your success rate!“
WHY DO WE NEED TO
MAKE GOOD DECISIONS?

4. WHAT IS DECISION MAKING?
•Decision-makingistheactofchoosingbetween
twoormorecoursesofaction.
•Inthewiderprocessofproblem-solving,
decision-makinginvolveschoosingbetween
possiblesolutionstoaproblem.Decisionscanbe
madethrougheitheranintuitiveorreasoned
process,oracombinationofthetwo.

5. FOR GOOD Decision Making
•Be honest.
•Accept the responsibility.
•Use time wisely.
•Have confidence.

6. BAD Decision Making
•Have unrealistic
expectations.
•Make “snap” decisions.
•Take unnecessary
action.
•Fool yourself.

7. Anatomy of a Decision
Step 1: Identify the Decision.
Step 2: Think Critical & Analytical.
Step 3: Gather Information.
Step 4: Think of Alternatives.
Step 5: Choose an Alternative.
Step 6: Put Your Decision to Work!
Step 7: Evaluate your Decision

8. •Why is the decision necessary?
•What is the objective?
•How can a great decision change things for
the better?
•Whom will it affect?
•When does it need to be made?
1. Identify the Decision.

9. •Making decisions
•Delegating Decisions
•Delaying Decisions
•Supporting Decisions
•Veto of Decisions
•Cancel of Decisions
1. Identify the Decision.

10. Stand back
Assumptions Vs Facts
See the bigger picture
Start with Information, Facts & Evidences
Understand the real problem
2. Think Critical & Analytical.

11. Look at the issue from different perspectives
Understand the causes and drivers–ask why
Take sides –and argue
Think of Different consequences
Try having different conclusions
2. Think Critical & Analytical.

12. 2. Think Critical & Analytical.

13. Feelings & emotions
Bias
Not thinking deeply enough
Mixed with criticisms
Closed-minded
Silo mentality
Barriers to Critical & Analytical
2. Think Critical & Analytical.

14. Reevaluate the Situation
Take a positive approach.
•Make a conscious effort to see the situation as
an opportunity rather than a problem.
2. Think Critical & Analytical.

15. 3. Gather Information.
•You will not only make better decisions if you
have investigated thoroughly, but you will also
have more peace of mind as you carry out your
decision.

16. List your options.
•The more alternatives you consider, the
more likely you will be to not overlook the
best solution.
4. Think of Alternatives.

17. Be objective.
•Welcome alternatives and opposing views.
•Remindyourselfthatthegoalisnottoprove
yourselfright,buttomaketherightdecision.
4. Think of Alternatives.

18. Consider your options.
•Write down the pros and cons for
each option and see how they stack
up against each other.
•Try to determine both best-case and
worst-case scenarios for each option.
•See if there is some way to combine
several promising solutions into one
potent solution.
4. Think of Alternatives.

19. Make a decision!
When you're convinced that you've found
the best alternative, commit to it.
5. Choose an Alternative.

20. 5. Choose an Alternative.

21. 6. Put Your Decision to Work!

22. 6. Put Your Decision to Work!

23. 7. Evaluate your Decision.
Afteryouhavemadeadecisionandtakenaction,reflectonwhathappened.
Askyourself………
What was the outcome?
How did the decision affect you and other?
What did you learn from the decision?
Would you make the same decision again?
If not, what would you change?

24. •Agooddecision-makerissomeone
whocananalyzetheavailableoptions,
identifypotentialconsequences,and
makeachoicethatalignswiththeir
goalsandvalues.Theyarealsoableto
takeresponsibilityfortheirdecisions
andlearnfromtheirmistakes.
QUALITIES OF A GOOD
DECISION MAKER

25. Case Study on Decision Making
Train Track and
Children

26. The story given here is quite
interesting
and
really gives us an insight into
DECISION MAKING
Introduction

27. Which one will you choose?
Agroupofchildrenwereplayingneartwo
railwaytracks,onestillinusewhilethe
otherdisused.Onlyonechildplayedonthe
disusedtrack,therestontheoperational
track.

28. Which one will you choose?
The train came, and you were just beside
the track interchange. You could make the
train change its course to the disused track
and saved most of the kids.

29. Which one will you choose?
However, that would also mean the lone
child playing by the disused track would
be sacrificed. Or would you rather let the
train go its way?
Let's take a pause to think what kind of
decision we could make................

30. Which one will you choose?
Analysethesituation………….
Thinkandreflect…….
Decidedyouranswer!!!!
Now…goahead

31. Which one will you choose?
Most people might choose to divert
the course of the train, and sacrifice
only one child. To save most of the
children at the expense of only one
child was rational decision most
people would make, morally and
emotionally.

32. Everybody makes mistakes; that's why
they put erasers on pencils
Don’t be afraid to make decisions

33. Careers Scaffold Management Institute
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