Emerging issues Organization culture

intro to org culture and emerging issues

1. Members Bilal Masem Abbas Mubasher Zaman Ahmed Bilal Asif Khan Shahzad Farooq

2. Organization Culture Introduction. Key Terms. Importance of Organization Culture. Emerging Issues. Case Study –Aetna I nc Culture at Google Discussion – Questions and Answers. Contents

3. Organization Culture includes the organization's vision, mission, values , norms, systems, symbols, language, assumptions, beliefs, and habits .

4. Shared assumptions , V alues Beliefs ORGANISATIONS AND AQUARIUM Dress, act, perform , interact, coordinate etc.

5. Organization . Culture . Organizational culture. Organizational Behavior

6. Chatman, Jennifer A., & Jehn , Karen A. (1994).   Academy of Management Journal . Seven Primary Characteristics of Organizational Culture

7. Balance

8. Importance of Organizational Culture Easy way to manage Employee Competitive Edge Goal Achievement Image of Organization Unity among workers

9. Emerging Issues Reward Management and Organization Culture. 2002 1.7 Million dollars Employee Flight / Resignations Demotivation Low output.

10. SWOT. Knowledge about your home. Team decision. Prior understanding. The paper finds that Culture specific reward and recognition programmes can positively affect motivation, performance and interest within an organization   MCB DID IT . Patricia Milne , (2007) "Motivation, incentives and organizational culture", Journal of Knowledge Management

11. Mesam Abbas

12. Gender Management & Organization Culture

13. Why is there Increasing Number of Women Workforce Multinational Companies Workforce needed Rise of the feminist movement Economic necessity Rise of the service sector and decline of the manufacturing sector Expansion and Increased access to higher education Increased Gross Domestic Product

14. Women working in Pakistan

15. Literacy Rates Of Female in Pakistan

16. Issue in Organization Culture Gender Management in organization culture Discrimination Hiring & firing Promoting & Demotion Workplace Harassment Unwelcome Unwanted Harassment

17. Results of Such O rganizational Culture Employees to be hurt emotionally Productivity to go down Absenteeism to go up Employees to be fearful of others Workplace morale to be reduced

18. Why do employee’s hesitate to report discrimination Fear of losing their job Fear of retaliation Fear of getting into trouble Fear of disrupting the workplace Fear of being accused Fear of being embarrassed Fear of not being believed.

19. What can a supervisor do to help employees feel safe Set an example of respectful workplace behavior. Have clear expectations that discrimination, workplace harassment are not tolerated. Have a clear mechanism for reporting; including the ability to report to another member of management should the supervisor be the accused. Take immediate steps to stop inappropriate behavior or conduct as it occurs or is reported. Guard against retaliation. Handle investigations as discretely and confidentially as possible.

20. How to Stop Such Culture Once a complaint of discrimination, workplace harassment, the agency must promptly investigate the complaint. Complaints are taken seriously and are confidential to the extent possible. Employees are expected to cooperate with an investigation and keep information regarding the investigation confidential

21. Mubashir

22. Govt. Policies and organization culture. Introduction Punjab police Department Vs. Motorway police Department Political intervention. Tax policies: Government implements new taxes on businesses and its operations and ultimately organizations bring improvements and reforms to its processes and procedures to adjust in the changes environment. Other Examples: State bank of Pakistan. Land Revenue Department.

23. Geographical culture and Organization Culture Introduction Role and Impact of Distance and Barriers. Multinational Companies Standard chartered Bank Pakistan Ltd. Nestle. Mc’ Donalds Pakistan.

24. Impact of Social Media on Organizational Culture

25. Organizational Culture and Social Media It is the “social glue” that bonds people together and makes them feel part of the organizational experience. Corporate culture helps employees make sense of the workplace.

26. Organizations have realized the potential in social media to facilitate collaborative learning at workplace. Many organizations are using social media as a forum to share ideas or discuss issues. Employees are using social networks to offer their expertise to people or to get the expertise of others. Social media works best in those cultures where knowledge sharing is valued and rewarded.

27. Theoretical framework of impact of social media on organizational culture. (Schein. E.) Independent Variable Dependent Variable

28. Social Media Is Positively Related With Organizational Culture.

29. Social Media: Is enhancing employee communication Is enhancing work environment S hares knowledge B uilds trust M akes aware of their business enables early detection of organizational wrongdoing F inds new human resources and facilitates by knowing customers side as well development of an positive changes in work environment Increase usage of social media for work will definitely leave positive impacts on organizational overall culture.

30. Asif Khan

31. Innovation and Organization Culture Administrative Innovation Technological product Innovation Technical Process innovation

32. Factors affecting Innovation in organizational culture Size of organization Leadership

33. Example - Case study National Bank of Pakistan

34. Shahzad F arooq

35. Organizational culture in A etna Loss of 28 billion rupees Diagnosis was performed to know the areas of Failure and Oppertunity William's new strategy Understand of current customers Integrated information system Cost effectiveness High quality health care

36. Became the Industry Leader: How? Three Phases of Diagnosis and Strategizing 2001-4; Company was loosing Money, and went back to basics 2004-6; Average Returns Market Leader Communication with Employees; start with discussing Values Cost Effective Three I’s Information Innovation Integration Cont …………………………………..

37. Became the Industry Leader: How? Investment on Information Systems & Data base Care Engine Containing Patient History and related automated, Do’s and not to Do’s Dash Board for Executives Values Integrity Excellence ( Operations, Services) Quality and Value Accountability At times Values already exist, but not Promoted, leading to Performance issues

38. Questions & Answers