EmotionalQuotient_Versus_IntelligenceQuotient.ppt

The topic about IQ and EQ and their comparisons and differences.

1. Emotional Quotient (EQ) Vs.
Intelligence Quotient (IQ):
What it Means to You
Designed Exclusively for the
CASFAA 2008 Conference
December, 2008
Presented by Terry D. Everson
Chief Training Officers
Everson Consulting

2. Personal Learning Journal
Initial Learning Objectives
A training program is like a communication situation in one
important way: If you are clear about what you want or need,
and you are willing to ask for it, you are more likely to get it.
In the space below, write down what you want or need from this training
program.
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________

3. Ah-Ha’s

4. Agenda
Welcome & Introductions
Working Definitions
Categories Of EQ
Why Worry
Impact On Leadership
How To Identify In The Selection Process
Your Call To Action

5. My Best Boss
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6. Definitions
 Emotional Intelligence –Your ability to use both emotions and cognitive skills in
your life.
Susan Dunn
OR
 Emotional Intelligence refers to the capacity for recognizing your own feelings and
those of others, for motivating ourselves, and for managing emotions well in
ourselves and in our relationships.
Daniel Goleman
 Leadership –Taking someone to a place they would not have gone to on their own.
T. Everson
 Emotional Competence –A learned capability based on emotional intelligence that
results in outstanding work performance.
Daniel Goleman

7. Some More Food For Thought
Emotional Intelligence-determines our potential
for learning the practical skills related to self
awareness/motivation/self-
regulation/empathy/adeptness in relationships
Emotional Competence-shows how much of that
potential we have translated into on the job
capabilities

8. Putting EQ To Practice
SKA Competencies/Traits

9. A “Servant” Leadership
Mentality
Customers
Staff
Sup’s
Middle
Directors
Deans
Ex.

10. What The Researchers Are Saying
Personal Competencies Social Competencies
Recognition
Self-Awareness
Emotional Self-Awareness
Accurate Self-Assessment
Self Confidence
Social Awareness
Empathy
Service Orientation
Organizational Awareness
Regulation
Self-Management
Self Control
Trustworthiness
Conscientiousness
Adaptability
Achieve Drive
Initiative
Relationship Management
Developing Others
Influence
Communication
Conflict Management
Leadership
Change Catalyst
Building Consensus
Teamwork & Collaboration

11. Components In Action
Self-Awareness–know and understanding what one feels
Emotional Self-Management–the ability to regulate
distressing affects like anxiety/anger and to inhibit
emotional impulses
Social Awareness–the ability to read verbal/non-verbal
cues for negative emotions, particularly anger & fear, and
to judge trustworthiness of others.
Relationship Management–our ability to attune ourselves
to or influence the emotions of other people.

12. Let’s Make A Case
I.Q.
Vs
E.Q.
or
Why 0.01% on a grade point
is an arbitrary cutoff.

13. The Higher Up You Go . . .
Individual Contributor
Team Lead
Supervisor
Manager
VPs
CEOs/Chairs
Pareto
Was
Right

14. Finding A Balance
D3M
Research, analyze, study, evaluate, then go
with your gut.

15. The BOC Model
Skills/Knowledge/Abilities
Competencies
A Tiered Model
–Senior Executives
–Middle Management
–Supervisory Personnel
–Day To Day Contributors

16. What It Takes
Senior Management Commitment &
Involvement
A “Non-Traditional” HR Team
A Working Model
A Long-Term Vision
Effort

17. Resources
Goleman, D. (1998) Working With EmotionalIntelligence. New York: Bantam Books
Goleman, D. (1998) What Makes A Leader Harvard Business Review, November-December
Goleman, D. (1998) Leadership That Gets Results Harvard Business Review, November-
December
Boyatzis, R. (1982) The Competent Manager: AModel For Effective Performance. New York,
John Wiley & Sons
McClelland, David C. (1998) Identifying Competencies With Behavior EventInterviews.
Psychological Science 9(5), 331-340.
Goleman, Daniel, Boyatzis, Richard, McKee, Annie (2002),Primal Leadership: Realizing The
Power Of Emotional Intelligence. Harvard Business Press, Boston.

18. Call to Action
I will do what? By when?
Action Date
Signed___________________ Date______

19. Terry D. Everson
Chief Training Officer and Executive Coach
Everson Consulting, LLC
807 Sunrise Bay
Waunakee, WI 53597
[email protected]
(c) 608-225-3762
www.Everson-Consulting.com
www.linkedin.com/in/terryeverson
Contact Information