ENGLISH COMMUNICATION B.COM TO STUDY.pptx

communication for college students

1. COMMUNICATION CHAPTER 1

2. A sender (encoder) encodes a message and then using a medium/channel sends it to the receiver (decoder) who decodes the message and after processing information sends back appropriate feedback/reply using a medium/channel.”

3. 1 2 Based on communication channels- Verbal Nonverbal Visual Based on purpose and style- 1. Formal 2. Informal

4. General English: T he basic, conversational, day-to-day use of words

5. Business English: T echnical and complex words used in work places or offices for business communication.

6. The purpose of introducing Business English in the Foundation course. Business English is the language used in the core papers of the CA curriculum. It helps in improved understanding of the core subjects and better presentation of answers in exams to maximize the score . It helps in communicating with colleagues and business entities within and outside your organization.

7. Verba l Communication : Written communication Oral Communication Verbal communication is the easiest, fastest, and the most successful form of communication. Yet, surprisingly according to research, it comprises only 7% of all human communication !

8. Essentials of oral communication Pronunciation Listening & conversation Spoken grammar Vocabulary Noticing language Presentations, face to face or video interview

9. Non-verbal Communication Physical non-verbal communication Paralanguag e Aesthetic communication: Appearance

10. Visual Communication :

11. Formal Communication Vertical : Horizontal: Diagonal: Informal Communication Friendly Casual Unofficial

12. The most common networks followed in organisations are: Vertical Network: Circuit Network:

13. Chain Network: Star Network Wheel & Spoke Network:

14. Clarity Conciseness : Concreteness : Coherence : Completeness : Courteousness : Listening for Understanding : Focus and Attention: Emotional Awareness and Control:

15. Barriers in Communication Physical barriers : Organizational structure barriers : Language barriers : Cultural barriers : Emotional barriers : Attitude barriers Perception Barriers : Physiological Barriers : Technology Barriers :

16. THANK YOU