Objectives: At the end of the chapter, the students will be able to: 1. Differentiate the concepts of facilities planning, layout, and design; 2. Enumerate the different hospitality and tourism facilities; and 3. Describe ergonomics and human comfort and its significance to hospitality facilities planning
FACILITIES PLANNING Determines how the hospitality and tourism establishment’s resources best upkeep and maintain the achievement of its goals and priorities.
FACILITY DESIGN Is a specification for the creation of a facility. For this to materialize, facility systems, layout, and handling systems should be in place.
a. Layout Refers to a plan showing the organization and relationship of the parts in a specific facility.
b. The facility system Includes structural, atmospheric, and other systems utilized for the normal operations of each facility.
Ergonomics Is the science of making the work environment fit the worker. Refers to the relationship between people, and the factors that affect this relationship .
Types of Ergonomics Physical ergonomics – it is the human body responses to physical and psychological workloads. Cognitive ergonomics – deals with mental processes & capabilities of a human when at work. Organizational ergonomics – deals with organizational structure, policies & processes in the work environment.