essential attributes needed for a hospitality employee
JaganBabu11
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8 slides
Oct 09, 2024
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About This Presentation
describes the essential qualities needed for a hospitality staff
Size: 77.49 KB
Language: en
Added: Oct 09, 2024
Slides: 8 pages
Slide Content
Hospitality 1.Being friendly and welcoming to guests 2.Hospitality means extending a welcome to guests or offering a home away from home,
Top 10 Qualities of a Great Hospitality Employee
You must have a commitment It is imperative for you to have a commitment towards your job. In order to successfully carry out the responsibilities, you need to devote yourself to ensure that your guests’ are satisfied and happy. Only when you have strong commitment, you will be willing to do whatever it takes to please your guest.
A hotel which has such a dedicated employee is a business without a fuss. Why is such a dedication needed? This is because the level of intensity and energy required to carry out the tasks is huge...
Great Communication and Language Skills Needless to say, these interpersonal skills are crucial in fostering easy going communication with guests and providing spectacular customer service. You must be able to communicate effectively with everyone be it patrons, guests or the other hotel staff or your colleagues.
This is because hospitality in itself means welcoming and pleasing. You must have such good language skills that ooze out your personality. This is not just in the hospitality sector but will also help you in the world anywhere. At times these communication and language skills will make you get a raise in your pay hence leading to quicker promotions.
Leadership and Teamwork is Inescapable The great hospitality employees work well with others cooperating with each other. They also have problem solving attitude which shows their leadership skill and this helps in building up teamwork. Leadership and teamwork are two of the most desirable hospitality personality traits that employers look for.
A leader is someone whom others look up to, whom they wish to be like If you are at a good position in the hospitality industry where you have to guide and get along with other hospitality employees you must have a great deal of confidence with enthusiasm. A leader must be able to command certain projects and make sure that the operations run efficiently. You must be able to make significant and noteworthy contributions to your client's overall success.