Visvas Group Visvas Group is one of the most diversified business conglomerates in India with a hard-earned reputation for excellent business practices and service quality in the last 12 years. Its operational headquarters are in Bangalore, India and has multiple operational and delivery centers across the country and abroad. The Group’s activities encompass Since inception, the Group has experienced phenomenal growth on account of quality of its services. Today, Visvas Group is a Multi-Million company balanced to reach new heights, in every endeavor competing with itself to better the past. Each enterprise operates independently under the guidance and supervision of its own board of directors and shareholders. The Group’s core business focus is to provide value added products and services that meet the ‘needs’ of the populace. The company has a largescale operations and service delivery in India and across APAC. Group Companies and Business Thursday, February 4, 2021 Page 2 Copyright @ Visvas Voyages India Pvt. Ltd.
Group Verticals Visvas is the ultimate travel resource for all your travel needs. Our dedicated teams with extensive corporate travel management experience make sure that you get the best services every time. We bring you the right information to help maximize the value of your travel budget and ensure an enriching experience for you. Whether for business or leisure, to travel is to live. So just go and leave all the hard work to us. Corporate Travel Management Offshore Travel Management Mice And Leisure Foreign / Currency Exchange At Brihat Energy, our constant endeavor is to serve you with the best power solutions suited to all your needs. We offer end to end solutions for solar power, LED lighting, surveillance and security, uninterrupted power supply, energy audits and more so you can be a part of the efforts towards a green and clean planet. Solar Power Solutions Solar Thermal Solutions LED Power Solutions Surveillance and Security Systems Uninterrupted Power Solutions Energy Audit Solar Power Solutions Solar Thermal Solutions We believe in partnering with our customers in providing solutions that enhance their business, service delivery and customer satisfaction. Collective technical expertise & in-depth business understanding, we provide following services with Performance, Efficiency, Availability, Reliability and Security Software Services IT & Security Services Hardware Services Our service offerings encompass on Technology staffing solutions as well as Application system development, Management outsourcing, Business Intelligence & data warehousing, Mobility, Cloud computing, Product Lifecycle Management, Engineering Services and Enterprise Application programs in a wide spectrum of domains. Talent Acquisition Outsourced Services Enterprise Application Development Thursday, February 4, 2021 Page 3 Copyright @ Visvas Voyages India Pvt. Ltd.
WILL MAKE YOU SMILE (IATA) Air tickets : International & Domestic Visa service Specialist consulting Corporate Stay Leisure representation Off shore ticketing (SOTO) MICE, CME & large corporate meeting management FOREX, Licensed by RBI Other ancillary services
Viden Event Management System Events are one of the best ways to reach and engage with prospects and customers in your entire marketing mix. Drive attendance, then capture and act on attendee interests . Viden event management system handles everything from start to finish Our event management system automates and simplifies the entire event planning process. Starting with sourcing your venue and ending with custom dashboards and reports after your event. We have everything covered. Approval & Budgeting Venue Sourcing Diagramming & seating Well defined SOP MIS Reports SMS & Email notifications Easy payment process Event gallery Room and Travel Bookings Content Management 24/7 Dedicated support team Thursday, February 4, 2021 Page 4 Copyright @ Visvas Voyages India Pvt. Ltd.
Exclusive Support 24x7 Helpline Dedicated team per event Agent email ID and Contact No Notifications SMS Notifications Email Notifications MIS Detail MIS report Event gallery and document backup Well defined SOP Web application with defined SOPs Customer login to manage transactions Audit 3 quotations created for each request and saved for audit SLA/TAT Compliance Audit Client Policy Compliance Audit Key Benefits Transparent billing & Payment Payment gateway Payments Thursday, February 4, 2021 Page 5 Copyright @ Visvas Voyages India Pvt. Ltd.
Request Received Venue mentioned YES NO Booking request sent to Property Manager Status mail & SMS sent to client with unique request ID Nearby property selected using map API System Manager Get Email & SMS alert with request detail Agent assigned within 30 mins The request should be assigned to an agent within 30 minutes NO YES System assigns the request ID to the least loaded agent Email & SMS sent to client with agent detail Client send request through system or email Email & SMS sent to property manager with agent detail Event Checklist sent to property manager for quote Event plan Setup Logistics Travel Accommodation bookings Light, Sound etc. Quote Received Comparative Report created Comparative report with Event & Payment checklist sent to the client for approval Quote Approved NO Feedback sent to property managers for changes YES PO with Event & Payment checklist and advance as agreed is sent to property manager Event executed Property Manager, Client SPOC and the Visvas support team co-ordinate to execute the event POP with images, videos, feedback documents etc. received from Vender Proof of performance submitted to client for approval Documents verified by Agent Rejected Feedback sent to vender for changes Approved Approved Rejected Invoice submitted to Client Vender payment processed Process Flow Client Agent assigned 2/4/21 Copy right - Visvas 7
System management & BCP SSRS which is a proven reporting solution by Microsoft is used for report generation Thursday, February 4, 2021 Page 8 Copyright @ Visvas Voyages India Pvt. Ltd. ASP.NET based web application with MS SQL Sever as backend makes the system very strong and robust Empowered team with prior experience in managing CME for working remotely Data hotspots provided to the entire team Team uses laptop for day to day activity Data stored in multiple places makes the team continue work remotely BCP drills done every 6 months to make sure the BCP plan stands good DES encryption is used for high data security Amazon EC2 has a multi-tier security group approach which makes the system hosted there very safe.
Design & Planning 2/4/21 Basic Modules CLIENT MANAGEMENT Client Registration Event requests Transaction Details Billing & Payments POP & Gallery PROPERTY MANAGEMENT Property registration User Management Booking details Rating & Feedback Notifications AGENT MANAGEMENT Role assignment Event execution Quotation evaluation Bill verification and approval EVENT GALLERY Event Images Videos Audios Feedbacks QUOTATION & BILLING Payment gateway Advance and settlement Client Billing Purchase Orders R EPORTS Dashboard report Graphical report and analysis Report auto mailer Client Management Address concerns immediately Managing challenging situation Identify needs and wants Assist in purchasing decisions Keep client informed about the trends Data – to take informed decision Ad v a nt a g e s Property Management Property choice as per budget Seating and other facility Food and Hygiene Technology back-up Additional services Property choice as per budget Agent Management 24/7 accessible Prior experience Organized & Problem solving Communication skills Passionate People skills Event Gallery Venue pictures Seating pictures Event pictures Property location pictures Reports Billing and submission on time Support documents Quick view dash board Item wise data Copy right - Visvas 9
Feathers in our cap Thursday, February 4, 2021 Page 15 Copyright @ Visvas Voyages India Pvt. Ltd.
T H A N K S F O R W A T C H I N G Copy right - Visvas 11 www.visvasindia.com [email protected]