Factors found to the effectiveness of Verbal and Nonverbal Communication

Purposive Communication

1. “The most important thing in communication is hearing what isn’t said.” Peter Drucker

2. Factors found to the Effectiveness of Verbal and Non-verbal Communication Prepared by: REMANCE C. SAJONIA

3. INTRODUCTION When a person is communicating using verbal and non-verbal ways he/she should be aware of several factors such as; STYLE RELIGIOUS CULTURAL PRACTICES BELIEFS AND VALUES

4. Hamzah , M. & Yusof, A . stated that the open and hidden meaning of the message is crucial with relating to the real-life situations. Further, they explained that the message we intend is to easily understand and can critically interpret.

5. Factors found to the Effectiveness of Verbal and Non-verbal Communication Communication Factor Effective communication is defined as the process of conveying information and common understanding from one person to another. Physical Factors People often take physical barriers for approved, but sometimes they can be removed. Lack of Clarity The language we use may differ from someone we are communicating too. Lewis J. described lack of clarity as “Muddled Messages”.

6. Factors found to the Effectiveness of Verbal and Non-verbal Communication Electronic Communication Factor In the fast-developing world, electronic communication influences in a wide range is a big factor in society. It is a speedy type of verbal communication. Examples are; Email Text Message Online Conference Chat Room Blogs

7. Factors found to the Effectiveness of Verbal and Non-verbal Communication Cultural Factors Individuals communicating by Non-Verbal communication means should be aware of the different meaning that different may perceive from his/her communication , especially when individuals from diverse cultural background s are the receivers of the information.

8. Factors found to the Effectiveness of Verbal and Non-verbal Communication Physical Barrier Body language plays a major role to provide non-verbal communication. Being responsive of our own body language as well as another person’s can make communication more effective.

9. Uses of Non-Verbal Communication

10. Uses of Non-Verbal Communication a . To create impressions beyond the verbal element of communication (kinesics, chronemics, vocalics, environment) b . To repeat and reinforce what is said verbally ( occulesics , kinesics) c . To manage and regulate the interaction among participants in the communication exchange (kinesics, occulesics , proxemics, synchrony)

11. Uses of Non-Verbal Communication d . To express emotion beyond the verbal element (kinesics, occulesics , haptics, vocalics, proxemics) e. To convey relational messages of affection, power, dominance, respect, and so on (proxemics, occulesics , heptics ) f . To promote honest communication by detecting deception or conveying suspicion (kinesics, occulesics , vocalics) g . To provide group or social leadership by sending messages of power and persuasion (kinesics, vocalics, chronemics)

12. Thank you For Listening

13. In ½ sheet of paper, explain the importance of identifying the key factors that contribute to the effectiveness of both verbal and non-verbal communication.