Functions of administration PRESENTED BY PANDIT KHYATI R. (S.Y. M.Sc. Nursing)
DEFINITION OF FUNCTION
Definition of administration Administration is the organization and direction of human and material resources to achieve desired ends. - Pfiffner and presthus Administration has to do with getting things done, with accomplishment of defined objectives.- Luther Gullick
Definition of management Management may be defined as the art of securing maximum results with a minimum of effort give the public the best possible service.--- John Mee (1963) Management is the process and agency which directs and guides the operations of an organisation in realising established aims.--- Ordway Tead
Nature of administration
Role of the manager Assigned position within the formal organization Carry out specific functions, duties and responsibilities Emphasizes Control , decision making, decision analysis and results Manipulate individuals, the environment, money, time, and other sources to achieve Organizational goals. Formal responsibility and accountability Direct willing and unwilling subordinates.
ROLE OF THE MANAGER SHOULD BE ABLE TO:
DIFFERENCES BETWEEN ADMINISTRATION AND MANAGEMENT ADMINISTRATION MANAGEMENT Matters of broad policy Execution of that policy Anatomy Physiology Pattern of facilities and operational units forming a health system. Detailed working of the operational units forming a health care system and of the working relationship between the units. Direction of people in association to achieve goal temporarily shared. Concerned with those operations leading an organization towards success within the broader framework set by administration. Art of management and something more than management. Employed to represent activities within and subordinate to administration often the management of the activities of personnel alone.
FUNCTIONS OF ADMINISTRATION
1. PLANNING According to KOONTZ , “Planning is deciding in advance – what to do, when to do & how to do. It bridges the gap from where we are & where we want to be”. A plan is a future course of actions. Planning is a process of determining the objectives effort and devising the means calculated to achieve them.- Millet
Essentials of good planning
PLANNING PROCESS IN HEALTH SERVICES
2. Organizing organization is the form of every human association for the attainment of common purpose and the process of relating specific duties or function in a whole.- J.D. Mooney . According to Henry Fayol , “To organize a business is to provide it with everything useful or its functioning i.e. raw material, tools, capital and personnel’s”.
Organizing as a process involves
Principles of Organizing
3. Staffing According to Koontz & O’Donell , “Managerial function of staffing involves manging the organization structure through proper and effective selection, appraisal & development of personnel to fill the roles designed and the structure”.
STAFFING INVOLVES
4. Directing Directing is influencing people's behaviour through motivation, communication, group dynamics, leadership and discipline.
Directing includes the following activities
5.COORDINATING I t is the act of synchronising people and activities so that they function smoothly in the attainment of organization objectives . Co-ordination is the integrating process in an orderly pattern of group efforts in an organization towards the accomplishment of a common objective.- Terry
Types of co-ordination Basic functions- Planning Organization Direction Control INTERNAL CO-ORDINATION – refers to the blending of all efforts and activities and forces operating within the enterprise or organization .
Types of co-ordination 2. External co-ordination - refers to the blending of all efforts, activities and operating forces without the outside the enterprise or organization.
BASIC APPROACHES TO COORDINATION
6. Controlling Controlling is the process of checking whether or not proper progress is being made towards the objectives and goals and acting if necessary, to correct any deviation. - Theo Haimann Controlling is the measurement & correction of performance activities of subordinates in order to make sure that the enterprise objectives and plans desired to obtain them as being accomplished. - Koontz & O’Donell
Steps of control
7.Reporting and recording Reports are oral or written exchanges of information shared between caregivers or workers in a number of ways. A report summarizes the services of the person, personnel and of the agency. Reports are written usually daily, weekly, monthly or yearly.
Records of hospital Patient’s clinical record Record of nurses’ observations Record of orders carried out Record of treatment Record of admission and discharge Record of equipment loss and replacement Record of personnel performance.
Community settings Forms, Case cards and registers – birth and death register, MCH register Child register Subcenter/ PHC register Diaries Return e.g PHC monthly report
8. Budgeting
Conclusion Management and administration sometimes appear to be synonymous, but they are not synonymous terms. Managers address complex issues by planning, budgeting, and setting target goals. They meet their goals by organizing, staffing, controlling and problem solving.