Gray Market Products:
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WHAT
Definition
A gray market is the trade of a commodity
through unauthorized distribution channels or
unintended by the original manufacturer
An unofficial market in which goods are bought
and sold at prices lower than the official price set
by a regulatory agency.
It is sometimes referred to as the underground
economy or "hidden economy."
Types of Markets
TWO MAIN TYPES OF GREY MARKETS ARE
The first refers to imported manufactured goods.
(Typically, these products would be unavailable or
expensive).
The second type of grey market in existence is the
unissued securities that are not yet traded in official
markets (i.e. the selling of goods that are not even
on the market yet—such as selling a version of a
software product or gaming system before it
becomes available to the public).
Statistics
The gray market increased to a mammoth rate of
120% to € 7.4 billion in 2006.
Statistic shows only 20-50 % accounts for authorised
sale in International Market
Rest accounts in terms of Grey Market
Types of Product
Gray markets are omnipresent.
We can see gray markets in Electronic, Share
market, automobiles, construction industry,
pharmacy, health and beauty aids to name few.
WHERE
Places where grey markets are
active
1. High-end fashion apparel
2. Electronics business
It is hard to get data on gray market activity
because
people often lump gray market together whit black
markets)
Facts of Trade
Goods purchased in Gray market will not honor
warranties . For example : Electronics goods
Availability of inferior goods.
Gray goods are said to benefit the consumer
Gray goods undercut prices offered by
authorized dealers, confuse consumers, and
even reduce consumer goodwill when the
products materially differ from those intended for
distribution.
Activities in different region
In the European Union grey markets increased 120%
to 7.4billion by 2006
In Malaysia cell phones purchased on the grey
market account for 70% of total cell phone sales
In India sales of grey market PCs outnumber
authorized sales by 2:1
WHO
Culprits/victims
The middlemen , unauthorised dealers are the
culprits.
The sole distributors are the main victims.
Effects
Authorised distributors lose their status as sole
distributor
Customers who paid top dollars for exclusive
products feel cheated
Adverse impact on the relationship and trust
between members of distribution network
A manufactures ability to stand behind its products
is taken for granted
Undermining segmented pricing schemes
Reputation and legal liability
WHEN
Gray markets are beneficial
If they reach previously untapped markets.
When they allow suppliers to overcome supply
Constrains and shortage
When competition is necessary
When distribution channels cannot change
quickly
Enough to meet new market realities
When market segmentation is required
1. Incremental Sales
Gray markets are beneficial if they reach previously
untapped markets.
For example, cell phone manufacturers competing in
Malaysia.
2. Supply Constraints
Gray markets are beneficial if they allow suppliers to
overcome supply constraints and shortages.
For example, IBM Corp
3. Market Segmentation
It is sometimes difficult to segment a market within
an existing distribution channel structure.
Continued example, IBM. used a dual-channel
strategy to sell profitably in high-end markets while
still reaching more price-sensitive consumers with
gray market products.
How
1. Sensing
To develop a mechanism to detect where, when
and to what extent the gray market violation are
occurring.
Example:
─Tracking software which flags sudden spikes in orders
placed by the distributors.
Web crawlers that sift through the Internet’s billions
of pages to identify potential instances of
unauthorized sales.
2. Speed
How fast can the company could take the action
against the violations. It helps in two ways
a)The quick response against the violations will limit
the participation in the gray market as the punitive
consequences is costly.
b)The agent will get less time to enjoy the profit from
the gray market participation.
Example: Toyota and Chrysler
3. Severity
Building a capability to apply the right degree of
punishment.
Example
─General Motor charged Canadian dealers caught
selling cars to the US the difference between
Canadian and U.S dealer invoice prices.
─Automotive dealer was cut off from the hottest
model product line for three months after being
caught gray marketing.
continued…
Proactive approach
-Charging the same price to all market like
LVMH
-Introducing new products constantly and steadily
discounting the previous generation’s products
like Intel Corp.