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1. Introduction to
ThousandEyes

2. •Featured Speakers
•Ian Waters
•Director, Product Marketing
•Igor Dovhan
•Solutions Engineer

3. 3© 2022 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
Before we begin…
•If you have any questions, please type them in the Questions
window.
•If you have any audio problems, please chat us for help.
•A recording of this presentation will be sent to you in a few days.

4. 4© 2022 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
Agenda
•ThousandEyes Assurance
•Platform Overview
•Use Cases & Demos
•Internet Insights
•Alerts, Dashboards &
Integrations
•Q&A

5. Digitization Disrupts IT:
Adapting to a New Reality
90%
of Board of Directors
see digital as an
integral part of
business strategies
80%
of CxOs consider
digital leadership
as part of their job
>50%
of Infrastructure and
Operations budget will
be spent on unowned
technology by 2027
70%
of publicly reported
outages caused by
3
rd
party operators
Sources:

6. Factory
Cameras
and sensors
Enterprise HQ
Paris, France
Home
office
Branch
office
Las Vegas, NV
mobile user
Cloud/SaaS
provider
Enterprise
data center
Edge
data centers
Mobile
networks
BYOD
Enterprise
edge
Local
ISP Transport
Wireless
gateway
Regional
data centers
Cloud
providers
People, places
and things
Apps
(data center, cloud)
Enterprise
connectivity
networks
Network
services
Cloud connectivity
infrastructure
Assuring User Experience Across a Distributed World

7. Factory
Cameras
and sensors
Enterprise HQ
Paris, France
Home
office
Branch
office
Las Vegas, NV
mobile user
Cloud/SaaS
provider
Enterprise
data center
Edge
data centers
Mobile
networks
BYOD
Enterprise
edge
Local
ISP Transport
Wireless
gateway
Regional
data centers
Cloud
providers
Assuring User Experience Across a Distributed World
People, places
and things
Apps
(data center, cloud)
Enterprise
connectivity
networks
Network
services
Cloud connectivity
infrastructure
Unowned but responsible

8. Factory
Cameras
and sensors
Enterprise HQ
Paris, France
Home
office
Branch
office
Las Vegas, NV
mobile user
Cloud/SaaS
provider
Enterprise
data center
Edge
data centers
Mobile
networks
BYOD
Enterprise
edge
Local
ISP Transport
Wireless
gateway
Regional
data centers
Cloud
providers
People, places
and things
Apps
(data center, cloud)
Enterprise
connectivity
networks
Network
services
Cloud connectivity
infrastructure
Home Campus
Data
Center
Branch
Service
Provider
Internet SaaS Cloud
Assuring User Experience Across a Distributed World

9. Assure end-to-end digital experiences over every network
End-to-end visibility AI-driven intelligence Closed-loop operations
Any user to any app, 
over every network.
Proactive insights in the context of what
matters–user experience.
Recommend and execute
actions across connected ecosystem.
Digital Resilience Demands Assurance
Home Campus
Data
Center
Branch
Service
Provider
Internet SaaS Cloud

10. The solution for Digital Resilience
Apps, Data Center,
Cloud and more




Factory
Clients
Enterprise HQ
Paris, France
Home
office
Office

11. Agent Deployment
Branch offices
& remote users
Enterprise
data center
Internet
Hosting /
SaaS provider
ISP
CDN
•Last-mile monitoring
•Real time end user monitoring
Endpoint Agent
•Inside-Out monitoring (on-prem)
•Commonly for internal applications, SaaS and Site-to-Site
Catalyst 8k Catalyst 9k Nexus 9k ASR1k ISR4k ISR1k
Enterprise
Agent
•Outside-In monitoring
•1000+ agents in 270+ cities
Cloud Agents
PhoneOS (9800)
MacOS RoomOS

12. 8
3
93
5
4
6
8
6
Correlate
performance
across every
layer
Time
Correlated

13. Use Cases & Demos

14. Our Use Cases
Empowering every digital experience
Your Apps
Customer Enterprise
Your Infrastructure
Deliver stellar
digital experiences
to users
Optimize and sustain the flow
of your digital supply chain
Keep workers connected
and enjoying seamless app
performance
Workforce
Your People

15. Many use cases. One ThousandEyes.
ThousandEyes Assurance platform
HYBRID WORK
SAAS APPS
COLLABORATION
SECURE ACCESS
WIFI
CORE NETWORK
VPN (HEADEND)
SD-WAN / WAN
WIFI
ACCESS
M
u
lt
i
-
v
e
n
d
o
r
HYBRID CLOUD
DC ROUTING
DC SWITCHING
CLOUD NETWORK
CLOUD SERVICES Team-specific
views + common
operational language
to collaborate and
share information
One experience
One UI
One instance for
organization-wide
use cases
Vendor-neutral and
seamless with Cisco
FSO
OPENTELEMETRY
SASE
SD-WAN
SSE
INTERNET / SP
Cisco Webex
Cisco Secure Client
Meraki Duo
Meraki SD-WAN
Catalyst SD-WAN
Catalyst Switching
Meraki SD-WAN
Catalyst SD-WAN
Cisco Umbrella Cisco Nexus
C
is
c
o
Cisco AppDynamics
Multicloud Defense Splunk

16. Customer Digital Experience
Your Apps
Customer Enterprise
Your Infrastructure
Over 1000 vantage
points all over the
world
Optimize and sustain the flow
of your digital supply chain
Keep workers connected
and enjoying seamless app
performance
Workforce
Your People

17. Enterprise Digital Experience
Your Apps
Customer Enterprise
Your Infrastructure
Over 1000 vantage
points all over the
world
Vantage points from inside your
network to any critical
dependency.
Workforce
Your People
Use Cases: Sites, DCs, Dependencies, VOIP
Agents: Hypervisors, Linux, NUCs, Pi’s
Cisco Devices:
•Catalyst 8k/9k
•ISR/ASR
•Nexus Switches
•Meraki MX67 and above

18. Workforce Digital Experience
Your Apps
Customer Enterprise
Your Infrastructure
Over 1000 vantage
points all over the
world
Vantage points from inside your
network to any critical
dependency.
Workforce
Your People
From the user’s perspective
(Work from Home, traveling,
etc.)
•Windows and MacOS
•Extension for Chrome and Edge
•Part of Secure Client
•Webex RoomOS & Phone OS
•CPU, Memory, Wireless, VPN

19. Internet Insights

20. Macro outage detection based on
ThousandEyes’ global collective
intelligence dataset :
•Understand when network
outages that disrupt your
global SD-WAN mesh
•See SaaS application outages,
and its scale and geographic
scope
Eliminate unnecessary troubleshooting
cycles
Package licenses (per region / service
provider type)
Internet Insights
Scale service assurance with our collectively powered internet weather map

21. Alerts and
Dashboards

22. Two states:
•Triggered
•Cleared
Notification generated by ThousandEyes when test results meet
conditions that you define
Condition
s
Alerts and Dashboards
•Widget-based layout with different templates available
•Fully customizable to meet the unique requirements of each teams
•Historical and real-time comparisons
•90 day retention
Dashboards provide real-time network visibility, enabling faster
issue detection, troubleshooting, and performance optimization.

23. Simplify your workflows
Integrate with 3
rd
party products to get notified:
Email
3
rd
Party
Integrations
Webhooks API

24. Network intelligence in your ecosystem
OpenTelemetry is supported by a variety of systems and platforms, providing a versatile solution
to avoid vendor lock-in and fragmented services:
Log Management
& Analytics
Application
Monitoring
 Infrastructure
Monitoring
Cloud
Providers

25. Data and AI to deliver continuous intelligence and automation
Digital Experiences Assured by Cisco ThousandEyes
End-to-end visibility AI-driven intelligence Closed-loop operations
Powering Cross-Portfolio Capabilities

26. Learn
more
Free
Trial
Next Steps
•Subscribe to our blogs
https://blog.thousandeyes.com
•Get a real-time view of the health of the Internet
https://thousandeyes.com/outages
•Sign up for a Free Trial:
https://www.thousandeyes.com/signup
•Request a demo:
https://www.thousandeyes.com/request-demo

27. 27© 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential