Organized by: GIZ-STEP Program, in collaboration with Game Changers Consulting PLC ToT Training on: Counseling Guidelines and Techniques 17 th – 19 th May, 2024 Elilley International Hotel, Addis Ababa
Day 2
Before Tea Break Vocational Guidance and Counseling Phases Practical exercise and experience sharing Before Lunch III. Effective Vocational counseling techniques and Methods 3.1. Types of counseling 3.1.1. Individual counseling 3.1.2. Group Counseling 3.1.3. Telephone and Web-based Counseling Before Tea Break 3.2. Effective Counseling Techniques Active listening skills Before Closure Empathy and rapport building Use of open-ended questions Paraphrasing and summarizing Day 2 schedule
Initiation Phase - Rapport building and relationship establishment Get to know each other: For any progress to be made, the working relationship between the counselor and the client/ student needs to be cemented. Gather Data: By using a form, the counselor needs to extract and record as much information as he can both the client and immediate care givers like parents as in the case of students. The questionnaire has to be carefully designed so as to gather relevant and large chunks of useful information from the client. Clarity of Process: The vocational counselor needs to explain clearly to the student what he intends to do and what strategies he plans to deploy in order to achieve success. It is at this stage that the vocational counselor also demonstrates his expertise and explains what makes his services a good option for the student to take. Union: Finally, the counselor strives to create a remedial treaty with the student (client) and the next of kin. Vocational Guidance and Counseling Phases
Diagnostic Phase- Information Gathering and Assessment During a second stage, the first thing to do is to assist the students in conducting their own detailed analysis. This helps the student in self-analysis. Value evaluations , which include factors such as the salary level you desire, whether you prefer frequent interactions with other people or solitude in the workplace, how much you want your work to contribute to society as a whole and how important prestige is to your work and the rest of your life. Interest evaluations , which gather data about your likes and dislikes regarding a wide array of activities, people and objects Many interest profilers, match your interests with six types: realistic, investigative, artistic, social, enterprising and conventional. Personality evaluations , which often use online surveys like the Myers- Briggs Type Indicator This test categorizes people into 16 personality types based on the following characteristics Aptitude evaluations , which test your abilities and strengths They can let you know if you need more education or training and can also help you decide if you want to spend the time, money and effort needed to start a brand- new career.
Goal Setting Phase- Vocational planning Goal- setting is powerful because it provides focus. The process of setting goals helps you plan steps that will help you reach the outcome you want. A well- set goal has five important characteristics: It is specific, measurable, achievable, realistic, and time- related (SMART). Visualize and frame positively : Be specific while setting the goals. This helps in accountability and noticing when the goals have been achieved. Split the tasks into manageable bits: By having sub sets of the main goals you are able tonotice progress. Review goals intermittently: In VGC it is always a good idea to track progress. This will give you and your client the chance to celebrate milestones.
Intervention/Operational Phase In intervention, the student carries out the vocation plan. Two strategies guide implementation: Developing support- Many decisions reached in the safety of the counselor's office are never implemented because of lack of support in the student’s environment. Students must learn both how to identify allies and how to nurture facilitative relationships. Developing systems for feedback and reward- Clients also need to develop ways to monitor and reward their progress. Merging the social support and feedback functions helps clients develop independence from counselors.
Evaluation and Termination Phase The main reason for evaluating vocational counseling is the impossibility of judging the true value of such programs without the extended time perspective that is granted by follow- up evaluation. The longer the time passes after counseling, the more the effects of the program may decline, maintain or increase. With a follow- up evaluation, more realistic vocational goals can be set. A multitude of tools can be used in the process of assessing. Examples of viable tools include questionnaires, interviews and keeping clear counseling records.
Referral Processes for Specialized Services Here's a structured approach to developing and implementing such referral processes: Assessment and Identification: Establishing Partnerships: Documentation and Consent: Referral Criteria: . Referral Procedures: Communication and Coordination Follow- Up and Monitoring: Feedback and Evaluation: Legal and Ethical Considerations: .
Documentation and Record-Keeping Documentation and record- keeping are essential components of vocational guidance and counseling services to ensure accuracy, accountability, and continuity of care for clients. Here are some best practices for effective documentation and record- keeping in vocational guidance and counseling: Standardized Forms and Templates Confidentiality and Privacy: Timely and Accurate Documentation: Objective and Descriptive Language: Consent and Release Forms: Organized Filing System: Regular Audits and Reviews: Training and Compliance :
Case Studies and Role-Playing Can you share a case study where you used counseling guidelines and techniques effectively? What did you learn from the experience? How do you think role-playing exercises can help improve your counseling skills? Can you suggest some scenarios or exercises that might be useful?
Vocational Guidance and counseling techniques and Methods Types of counseling A. Individual counseling Individual counseling is a personal opportunity to receive support and experience growth during challenging times in one’s quest for the best career. Individual sessions generally last between 45 to 50 minutes. The frequency and duration of the sessions however are dependent on need and agreement with the vocational counselor. Individual counseling has the following advantages: Personalized sessions: Individual sessions allow the counselor to work solely with the client and put all his or her focus and energy into tailoring solutions that are suitable for the individual.
Pace Control : With Individual counseling sessions, y ou can work with your counselor at a pace that w orks best for y ou and your journey. Y ou can set goals together, work on specific problems of your choice, and g row in your o w n time. Sessions should be set at a comfortable pace. Confidentiality : What is said between a patient and counselor will stay between them. Clients can share their story knowing that it will be kept confidential by their counselor. For individual counseling, confidentiality is very high, compared to group therapy as the client’s words are only shared between him or her and the therapist.
B. Group Counseling Group counseling is a form of counseling where a small group of people meet regularly to discuss, interact, and explore problems with each other and the group leader or counselor. Members listen to each other and openly express thoughts and feelings about what other members do or say. Parts of the Whole When people are portioned into a group, they will feel that they are something bigger in the entire group that will make them motivated and encouraged. New Perspectives While sharing feelings individuals can find many perspectives to tackle their problems. Learning When a person faces a tough situation and when he/she shares others can collect the experience and learn from that person to handle such situations. Making new contacts while gathering for the discussions people can collect many contacts that may help them in designing their future it also helps in obtaining many
Diversity in Opinions Here people in the entire team will have different concerns for others that are modulated within the treatment of understandable feedbacks. It is modulated in such a way that it initiates the common myths in different regions. Encouragement When the ideas are shared people will encourage the person as they will overcome that obstacle. It supports the group and the members in it.
Telephone and Web- based Counseling In the past 50 years, this new form of counseling has arisen. With the telephone format kicking off followed by web- based counseling with the advancement of the internet. It can be generally defined as the use of telecommunications and information technology to provide access to health assessment, diagnosis, intervention, consultation, supervision, education, and information across distance. Advantages of telephone and web- based counseling are discussed below. Place Utility Online based counseling gives the advantage of being able to receive the services from the comfort of your home and through your device of choice. For the younger groups especially since they are attached to their devices, this form of counseling seems easier. A student can also seek for the services from a counselor that is away from his/her locality. Cost Utility Online counseling is usually fairly affordable and convenient. Counselors who only offer services online likely have fewer overhead costs such as physical office space. Overcoming Fear Online counseling gives the advantage of anonymity.
Effective Techniques of Counseling The three major techniques used in counseling process. The techniques are: (1) Directive Counseling, (2) Non-Directive Counseling, and (3) Eclectic Counseling. A. Directive Counseling: In this counseling the counselor plays an active role as it is regarded as a means of helping people how to learn to solve their own problems. This type of counseling is otherwise known as counselors centered counseling . Because in this counseling the counselor does everything himself i.e. analysis, synthesis, diagnosis, prognosis, prescription and follow-up. Features of Directive Counseling: It has the following features: During the interview attention is focused upon a particular problem and possibilities for its solution.
B. Non-Directive Counseling : In this type of counseling the counselee or client or pupil, not the counselor is the pivot of the counseling process. He plays an active role and this type of counseling is a growing process. In this counseling the goal is the independence and integration of the client rather than the solution of the problem. In this counseling process the counselee comes to the counselor with a problem. The counselor establishes rapport with the counselee based on mutual trust, acceptance and understanding.
C. Eclectic Counseling: Eclectic counseling is a combination of directive and non-directive technique depending upon the situational factors. This approach in counseling is best characterized by its freedom to the counselors to use whatever procedures or techniques seem to be the most appropriate to any particular time for any particular client. This counseling is one where one who is willing to utilize any procedures which hold promise even though their theoretical bases differed markedly. This counseling recognizes that each theory may contain some truth and that so long as a final decision between theories can’t be made practical necessity justifiably takes precedence over orthodoxy.
Vocational Guidance and Counseling Assessment Techniques Assessment is ongoing process in the VGC the purpose is identifying trainee problem . Here is some common assessment methods used in vocational guidance and counseling: Interest Inventories: Personality Assessments: Skills and Abilities Tests: Values Assessments: Career Assessments and Tests: Career Aptitude Tests: Performance- Based Assessments : Interviews and Counseling Sessions: Work Samples and Portfoli os :