Hdfc bank net banking

A detailed study on HDFC NET BANKING

1. NET BANKING PRESENTED BY:- SHALVI MAHAWAL 12BBA017(I) PRESENTATION ON:-

2. About hdfc profile Mission; vision & objective Products & services Different ways to making payment Way to bank Net banking What Is net banking? Kinds of products for transactions How to register? Benefits mobile banking Objectives of the project Limitations of the project DATA ANALYSIS & INTERPRETATION Conclusion TABLE OF CONTENTS:-

3. ABOUT-HDFC BANK In 1994, HDFC Bank Limited was incorporated, with its registered office in Mumbai , India. Its first corporate office and a full service branch at Sandoz House, Worli was inaugurated by the then Union Finance Minister, Dr. Manmohan Singh . It operates in 2,505 cities in India with 4,281 branches which are linked on an online real-time basis. The Bank has a network of 11,843 ATMs across India. HDFC Bank Limited ( Housing Development Finance Corporation ) is an Indian banking and financial services company headquartered in Mumbai, Maharashtra. It has about 76,286 employees including 12,680 women. HDFC Bank is the second largest private bank in India as measured by assets. It is the largest bank in India by market capitalization as of February 2016. It was ranked 58th among India’s most trusted brands according to Brand Trust Report, 2015.

4. HDFC Bank Limited Bank Type: Public company Traded as: BSE: 500180NSE: HDFCBANKNYSE: HDB BSE SENSEX Constituent CNX Nifty Constituent Industry: Banking, Financial services Founded: August 1994 Headquarters : Mumbai, Maharashtra, India Area served: Worldwide Key people: Aditya Puri (MD) Products: Investment Banking Investment Management Wealth Management Private Banking Corporate Banking Private Equity Finance and Insurance Consumer Banking Mortgages Credit Cards Revenue: ₹60210.7 core (US$8.9 billion) (2015) Profit: ₹3356.8 core (US$500 million) (2015) Total assets: ₹687892 core (US$100 billion) (2015) Number of employees:76,286 (March 2015) Website: HDFCBank.com

5. MISSION;VISION & OBJECTIVES MISSION:- To be ‘World Class Indian Bank ’ VISION:-   to maintain the highest level of ethical standards, professional integrity and regulatory compliance. HDFC Bank’s business philosophy is based on four core values such as:- Operational excellence Customer Focus. Product leadership. People . OBJECTIVE:- to build sound customer franchises across distinct businesses so as to be the preferred provider of banking services for target retail and wholesale customer segments to achieve healthy growth in profitability, consistent with the bank's risk appetite

6. PRODUCTS Accounts & deposits Loans Cards Demat account Investments Insurance Forex Premier banking Private banking

7. DIFFERENT WAY OF MAKING PAYMENTS Pay Bills & Shop – Online: Pay right away Insta Pay-Net Banking Direct Pay-Net BankiNg Pay Now-Credit Card Prepaid Mobile Recharge-Net Banking Register and pay Bill Pay Plus-Net Banking Register &Pay-Credit Card Visa Bill Pay-Debit card/Credit Card. Fund Transfer Visa Card Pay RTGS funds transfer e-monies national electronic funds transfer IMPS

8. Pay Bills - ATM Pay your bills directly at an HDFC Bank ATM Prepaid Mobile Recharge Bill Pay Donate online Donate to your favorite organization / temple easily and securely using HDFC Bank's Net Banking. Religious offerings Donate to Charity Pay via PAYZAPP or SMARTHUB Pay bills through DEBIT CARD And all these can done through net banking facility or either through mobile banking even by downloading their APPS such as CHILLAR or of HDFC BANK only.

9. WAYS TO BANK:- Bank Online: Net Banking View account balances & statements Transfer funds between accounts Pay bills, and much more Credit Card Net Banking View account details & statements Register or deregister cards Make credit card payments. Email Statements Get FREE statements via email for Savings and Current Accounts BANK WITH your PHONE Mobile banking Insta alerts-SMS or e-mails

10. Phone banking Instant transfers & recharges through chiller app or through miscall recharge also. BANK WITH your WATCH BANK IN PERSON: ATM’s Branch networks, etc. cash@shop

11. NET BANKING: NET banking is the online facility provided by the many banks in order to carry out their out their transactions with much ease and in the most effective & efficient way HDFC Bank offers a comprehensive range of transactions across multiple products through its Net Banking channel. So just by logging into Net Banking one can conduct 200+ transactions from the comfort of your home or office. Why use Net Banking? Manage your account conveniently through the Internet. 200+ transactions available on Net Banking Up-to-the-second details of your account Access anytime, from anywhere No queues to stand in, or turns to wait for You can log in to Net Banking using your Customer ID and IPIN (password).

12. Some of the transactions you can do through Net Banking are: Check your account balances and download 5 year account statement in 5 formats, instantly Book Fixed Deposit / Recurring Deposit Pay Utility Bills View your Credit Card details and pay your Credit Card Bills Recharge your Prepaid Mobile & DTH Connections Invest in Mutual Funds Online Book IRCTC Tickets online Purchase a Gift Card Pay your Taxes online Update your PAN Details online View your Tax Credit Statement (Form 26 AS) Request for a Demand Draft/ Cheque book Request Stop Payment of a Cheque/ Hotlist you Debit Card/ Credit Card View your Loan details Apply for IPO Request for Debit Card PIN Regeneration Register for Third Party Transfer Transfer funds between accounts within HDFC Bank and other Bank Accounts

13. HOW TO REGISTER? There are many ways through which we can register for net banking:- Online ATM’s Phone banking Branch BENEFITS:- Convenience Portability Transaction speed Effectiveness Reduction in workload

14. MOBILE BANKING:- Mobile banking is another way to get access to the banking facilities or doing transactions. There are many transactions which can be done through mobile banking- Miscall banking-toll free numbers-fro knowing the account balance; for cheque book request; mini statement. Miscall recharge Chiller app..etc and many more

15. OBJECTIVES OF THE PROJECT The current study was undertaken to achieve the following stated objectives : To analyze awareness among customers using Net banking service. To know about the Net Banking service provided by HDFC Bank. To know the cause why customers are using or not using Net banking service. To the confidence of the customers of HDFC Bank in using these services. To study the popularity of the Net banking service among the customers of HDFC Bank

16. LIMITATIONS OF THE PROJECT The following are the limitation of the project:- Some people are not interested in the survey and don’t want to answer the questions. People coming to the bank don’t want to have a net banking account either due to lack of knowledge or the fear of being hacked. Limited time.

17. DATA ANALYSIS & INTERPRETATION Q.1 Do u use any e-banking services? yes-80% No-20%  

18. Q.2 Do you think internet banking is convenient? Yes-75% No-15% not sure-10%

19. Q-3 what are the reasons for choosing online banking service? Convenience-15% To save time-60% 24 hour access to accounts-20% Other-5%

20. Q-4 which online feature do u use regularly? Pay bills/mobile recharge-15% Account enquiry-15% Fund transfer-35% Others-35%

21. Q-5 Do you find easy while operating internet banking facility? Yes-80% No -10% Sometimes-10%

22. CONCLUSION:- We can conclude that there are many customers who are aware about the net banking service and are using it and finding it a more beneficial option for conducting transactions rather than coming to the bank and stand in queue, while some are just started using it and finding it more effective and feel satisfied as now they can carry out their things from their comfort zone.

23. Thank you!