How to Create Ticket From Odoo 17 Website Form

In this slide we’ll discuss how to create ticket from odoo 17 website form. In Odoo, a ticket is a record within the Helpdesk module that represents a customer support request.

1. How to Create Ticket From Odoo 17 Website Form Enterprise

2. Introduction Enterpr ise In this slide we’ll discuss how to create ticket from odoo 17 website form. In Odoo, a ticket is a record within the Helpdesk module that represents a customer support request. It essentially acts as a digital file that tracks all the communication and activity related to a specific customer issue.

3. Enterprise To navigate to the help center, first go to Configuration -> Helpdesk Teams and choose one helpdesk team.

4. Enterprise Enable the website form and choose the website.

5. Enterprise After that we can go to website and submit the ticket.

6. Enterprise After submitting the ticket, we can view the ticket by clicking on View ticket button

7. Enterprise This is ticket created from the website form.

8. Enterprise If we go to the helpdesk module and open the customer care team, we can see the ticket generated.

9. Enterprise This is the ticket in new stage.

10. For More Info. Check our company website for related blogs and Odoo book. Check our YouTube channel for functional and technical videos in Odoo. Enterprise www.cybrosys.com