How to Resolve QuickBooks Error 15240 When Updating Payroll

williamjamesahu2603 13 views 5 slides Jul 16, 2024
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About This Presentation

Learn how to effectively resolve QuickBooks Error 15240 when updating payroll with our step-by-step guide. From verifying date and time settings to adjusting firewall permissions, our comprehensive instructions will help you troubleshoot and fix this common issue. If you need further assistance, con...


Slide Content

How to resolve QuickBooks Error
15240 when updating payroll? get
support

To resolve QuickBooks Error 15240 when updating payroll, follow
these steps:
Verify Date and Time Settings: Incorrect date and time settings
can cause update errors. Right-click on the clock in the taskbar,
select "Adjust date/time," and ensure your settings are correct.
1.
Check Internet Explorer Settings: QuickBooks uses Internet
Explorer for updates. Open Internet Explorer, go to Tools >
Internet Options > Advanced, and ensure that SSL2.0 and SSL3.0
are checked. Also, ensure that TLS 1.2 is checked.
2.
Run QuickBooks as Administrator: Running QuickBooks with
administrative privileges can help bypass permission issues. Right-
click on the QuickBooks icon and select "Run as Administrator."
3.

04.Verify QuickBooks Subscription: Ensure that your QuickBooks subscription is
active. Go to Help > Manage My License > Sync License Data Online to verify your
subscription status.
05.Adjust Firewall and Antivirus Settings: Firewalls or antivirus programs can
block QuickBooks updates. Ensure that QuickBooks files (such as QBW32.exe and
QBUpdate.exe) have the necessary permissions in your firewall and antivirus
settings. Add QuickBooks as an exception if needed.
06.Check File Permissions: Make sure the user account has the necessary
permissions to access the QuickBooks installation folder. Navigate to C:\Program
Files (x86)\Intuit\QuickBooks, right-click the folder, select Properties, and adjust
the security settings to grant full control to the user.

If the issue persists, contact
QuickBooks support at +1-800-845-9666
for expert assistance.