How to win friends and influence people

Some of the important principles of the one of the greatest self help book for social skills i.e, "How to win friends and influence people".

1. How to Win Friends and Influence People SUBMITTED BY NIRAJ MALPANI

2. CONTENT Introduction Fundamental Techniques in Handling People. Ways to make people like you. How to win people to your way of thinking. Be a Leader: How to Change People Without Giving Offense or Arousing Resentment.

3. Some principles from this book that can change your life in work, home , street , & help you start a new life with ability to solve most of your problems . INTRODUCTION

4. PART ONE Fundamental Techniques in Handling People SO DON’T CRITICIZE, CONDEMN OR COMPLAIN

5. “ The desire to be important.” — that is a thing that makes us human. The desire to leave something important after death, the desire to be important for somebody, to contribute to our life something significant, considerable. So conclusion is that  every person need appreciation.

6. “HE WHO CAN DO THIS HAS THE WHOLE WORLD WITH HIM.HE WHO CANNOT WALKS A LONELY WAY” 3 ALWAYS TO AROUSE IN THE OTHER PERSON AN EAGER WANT.   >>When we can combine our desires with their wants, they become eager to work with us and we can mutually achieve our objectives .

7. PART TWO Ways to Make People Like You BECOME GENUINELY INTERESTED IN OTHER PEOPLE. The first secret to getting people to like you is to find out just what makes them tick . When the opposing party is given the opportunity to talk about themselves , they are more likely to like you.

8. ALWAYS SMILE THIS? THAT? Which persson would you approach?

9. REMEMBER THAT A PERSON’S NAME IS TO THAT PERSON THE SWEETEST AND MOST IMPORTANT SOUND IN ANY LANGUAGE. NAME to him (or her), the sweetest and most important sound in any language.

10. BE A GOOD LISTENER. ENCOURAGE OTHERS TO TALK ABOUT THEMSELVES. & TALK IN TERMS OF THE OTHER MAN’S INTEREST. When you go to the Apple Store , you don’t see the employees being the center of Attention . It is you that is their center of attention. Your needs come first.

11. PART THREE How to Win People to Your Way of Thinking THE ONLY WAY TO GET THE BEST OF AN ARGUMENT IS TO AVOID IT. Sometimes you just have to bite your lip,even if the someone is wrong.

12. The best products come from strong collaboration. The best ideas come from trying and failing. SHOW RESPECT FOR THE OTHER PERSON’S OPINIONS. NEVER SAY, “YOU’RE WRONG.”

13. IF YOU ARE WRONG, ADMIT IT QUICKLY AND EMPHATICALLY. We all hate being wrong . But when we can admit it, it shows the other person we have accepted our faults. They in-turn may have more respect for us.

14. BEGIN IN A FRIENDLY WAY. & GET THE OTHER PERSON SAYING “YES, YES” IMMEDIATELY. >>Talk about everything you agree on. You won’t get someone to stay and listen by disagreement . The first “No” is the onset of deep rejection, and a lost friend or sale.

15. LET THE OTHER PERSON FEEL THAT THE IDEA IS HIS OR HERS.& TRY HONESTLY TO SEE THINGS FROM THE OTHER PERSON’S POINT OF VIEW. >>Do you want the credit or to get things done. >>Forget walking a mile in their shoes, just imagine for a second how things might look to the person across from you.

16. BE SYMPATHETIC WITH THE OTHER PERSON’S IDEAS AND DESIRES. >>Remember when someone mistreated your ideas and desires… how did that feel. >>Everyone’s opinion matters. In an organization, the customer’s, the employee’s, everyone.

17. DRAMATIZE YOUR IDEAS. >>People like proof . Show them why your product/service is better than your competitors . >> Be a great leader, not a Bosshole . >> We all love a good story…do you tell good stories

18. >>What did you do the last time somebody told you it couldn’t be done? >> There is nothing wrong with sales challenges , or bonus incentives - Just as long as they are healthy , reachable, and don’t cause office drama. THROW DOWN A CHALLENGE.

19. PART FOUR Be a Leader: How to Change People Without Giving Offense or Arousing Resentment What is Leadership? A leader’s job often includes changing people’s attitudes and behavior.

20. BEGIN WITH PRAISE AND HONEST APPRECIATION. >> Praising always sets the right tone

21. TALK ABOUT YOUR OWN MISTAKES & THEN CALL ATTENTION TO PEOPLE’S MISTAKES INDIRECTLY. >> A great tip given here is to use the word “ and” whenever you feel like using the word “ but”. This avoids devaluing the initial praise and move feedback to a “good to greater ” mindset. >> “Admitting one’s own mistakes – even when one hasn’t corrected them – can help convince somebody to change his behaviour .”  

22. ASK QUESTIONS INSTEAD OF GIVING DIRECT ORDERS. >> “How can we improve our process?” >> The Socratic Method has many uses and many benefits.  

23. GIVE THE OTHER PERSON A FINE REPUTATION TO LIVE UP TO. >>Show your subordinates a leader they can trust and admire. >> By doing this, you are casually planting the seed of greatness in your employee and they will flourish as a result.

24. >>If a desired outcome seems like a momentous task, people will give up and lose heart. But if a fault seems easy to correct, they will readily jump at the opportunity to improve. >>If we frame objectives as small and easy improvements, we will see dramatic increases in desire and success in our employees. USE ENCOURAGEMENT. MAKE THE FAULT SEEM EASY TO CORRECT.

25. MAKE THE OTHER PERSON HAPPY ABOUT DOING THE THING YOU SUGGEST. “Sell This!” “Sell this and Lunch is on me!” Sure boss, I’ll do Who doesn’t like a free lunch? your dirty work. Using encouragement shows your employees that their jobs matter . Happiness leads to more productivity.

26. SUMMARY 1.Don't criticize, condemn, or complain . 2.Give honest and sincere appreciation . 3.Arouse in the other person an eager want. Become genuinely interested in other people . Smile . Remember a person's name . Talk in terms of the other person's interest . Be a good listener. Encourage others to talk about themselves. Avoid argument. Show respect for the other person's opinions. Let the other person feel the idea is his or hers Dramatize your ideas.   Throw down a challenge . Try honestly to see things from the other person's point of view   . Begin with praise and honest appreciation.   Ask questions instead of direct orders . Praise every improvement . Give the other person a fine reputation to live up to. Make the fault seem easy to correct.  

27. REFERENCES https://en.wikipedia.org/wiki/How_to_Win_Friends_and_Influence_People https://fs.blog/2012/07/how-to-win-friends-and-influence-people/ https://www.youtube.com/watch?v=RIZiS0HUStE

28. THANK YOU!