HRM INTRO , HR POLICY, PRINCIPLES & ROLES OF HR MANAGERS.ppt

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1. PERSONNEL MANAGEMENT:
FUNCTIONS, POLICIES AND
ROLES
EXCEL
BOOKS
2-1
2
Chapter

2. Personnel management: functions, policies and roles
ANNOTATED OUTLINE
2-2
Introduction
Personnelmanagementmaybedefinedasasetofprogrammes,
functionsandactivitiesdesignedtomaximisebothpersonaland
organisationalgoals.Basically,itcoversthreebroadareas:

3. Personnel management: functions, policies and roles
Three dimensions of Personnel
Management
2-3
Personnel
Management
Personnel Aspect
Recruitment, selection, placement, training,
appraisal, compensation, productivity.
Welfare Aspect
Working conditions, amenities, facilities, benefits.
Industrial Relations Aspect
Union-management relations, disputes settlement,
grievance handing, discipline, collective bargaining.

4. Personnel management: functions, policies and roles
Features
2-4
dealswithemployeesbothasindividualsandasagroup
concernedwiththedevelopmentofhumanresources
coversalllevels(lower,middleandtop)
appliestoalltypesoforganisations
aimsatattainingthegoalsofanorganisation
aimsatsecuringunreservedcooperationfromallemployees.

5. Personnel management: functions, policies and roles
Managerial Functions
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Planning
Organising
Directing
Controlling

6. Personnel management: functions, policies and roles
Operative Functions
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ProcurementFunction
Jobanalysis
Humanresourceplanning
Recruitment
Selection
Placement
Inductionandorientation
Internalmobility
DevelopmentFunction
Training
Executivedevelopment
Careerplanninganddevelopment
Humanresourcedevelopment
Cont…

7. Personnel management: functions, policies and roles
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 MotivationandCompensation
Jobdesign
Workscheduling
Motivation
Jobevaluation
Performanceappraisal
Compensationadministration
Incentivesandbenefits
 MaintenanceFunction
Healthandsafety
Employeewelfare
Social security
Operative Functions
Cont…

8. Personnel management: functions, policies and roles
2-8
IntegrationFunction
Grievanceredressal
Discipline
Teamsandteamwork
Collectivebargaining
Employeeparticipationandempowerment
Tradeunionsandemployersassociations
Industrialrelations
 EmergingIssues
Personnelrecords
Humanresourceaudit
Humanresourcesresearch
Humanresourceaccounting
Humanresourceinformationsystem
Stressandcounselling
International human resource management
Operative Functions

9. Personnel management: functions, policies and roles
Personnel Policies, Procedures And
Programmes
2-9
Personnelpoliciesareguidestoaction.Theyserveasroadmapsfor
managersonanumberofissuessuchasrecruitment,selectionand
promotion.Theycoveralmostallfunctionsofpersonnel
management.Agoodpersonnelpolicyshouldbeeasyto
understand,basedonfacts,equitable,reasonablyflexible,precise
andrelatedtoobjectives.

10. Personnel management: functions, policies and roles
Types of personnel policies
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 Originated policies
 Appealed policies
 Imposed policies
 General policies
 Specific policies
 Written or implied policies

11. Personnel management: functions, policies and roles
Advantages of personnel policies
2-11
 Delegation
 Uniformity
 Better control
 Standards of efficiency
 Confidence
 Speedy decisions
 Coordinating devices

12. Personnel management: functions, policies and roles
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Features of a sound personnel
policy
 Related to objectives
 Easy to understand
 Precise
 Stable as well as flexible
 Based on facts
 Appropriate number
 Just, fair and equitable
 Reasonable
 Review

13. Personnel management: functions, policies and roles
Coverage of Personnel policies
2-13
 social responsibility policies
 employment policies
 promotion policies
 development policies
 relations policies

14. Personnel management: functions, policies and roles
Formulation of Personnel policies
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identifyingtheneed
collectingdata
specifyingalternatives
communicatingthepolicy
evaluatingthepolicy

15. Personnel management: functions, policies and roles
PERSONNEL PRINCIPLES
Principles of Individual Development
Principles of Scientific Selection
Principles of Free flow of information
Principles of Participation
Principles of Fair remuneration
Principles of Incentive
Principles of Dignity of labour
Principles of Labour management cooperation
Principles of Team spirit
Principles of Contribution to national prosperity

16. Personnel management: functions, policies and roles
Evaluating the impact of personnel
policies
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Theimpactofhumanresourcepoliciescanbemeasuredthroughtheir
outcomes:
Commitment:howlonganemployeestayswithafirm
Competence:appraisedthroughperformanceappraisaltechniques
Congruence:natureandfrequencyofgrievances,disagreement,
discordandconflict
Costeffectiveness:measuredthroughhumanresourceaccounting
techniques

17. Personnel management: functions, policies and roles
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Organising The Personnel Function
Thepersonnelfunctioncanbeorganisedalongtraditionalaswellasmodern
lines,dependingonthenature,scaleandcomplexityofoperationsina
givenorganisation.Theorganisationofthepersonneldepartmentin
divisionalandmatrixstructuresdiffersfromthatoftraditionallineandstaff
organisations.
Lineandstaffrelationships:Therelationshipexistingbetweentwomanagers
duetodelegationofauthorityandresponsibilityandgivingorreceiving
instructionsorordersiscalledlinerelationship.Lineauthority,thus,
representsuninterruptedlineofauthorityandresponsibilityrunningthrough
themanagementhierarchy.Staffspecialistsofferhelpandadvicetoline
managers,wheneverrequired.“Staffsthinkandlinesdo”“Staffsadvise,
lineswork”“Staffshavetheauthorityofideasandlineshavetheauthorityof
command”.Viewedbroadly,therefore,personnelmanagementisaline
manager’sresponsibilitybutastafffunction”.

18. Personnel management: functions, policies and roles
Staff role of the personnel
department
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Policy initiation and formulation
Advice
Service
Monitor and control

19. Personnel management: functions, policies and roles
Personnel department in a line
organisation
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Chief Executive
Personnel Manager
RecruitingOfficer Training Manager Compensation
Manager
Welfare Officer
Assistants Assistants
Assistants
Assistants

20. Personnel management: functions, policies and roles
Personnel department in a functional
organisation
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Personnel management: functions, policies and roles
Chief Executive
Personnel Manager
RecruitingOfficer Training Manager Compensation
Manager
Welfare Officer
Assistants Assistants Assistants Assistants

21. Personnel management: functions, policies and roles
Personnel department in a line and
staff organisation
2-20
Chief Executive
Personnel Manager
RecruitingOfficer Training Manager Compensation
Manager
Welfare Officer
Assistants Assistants
Assistants
Assistants
Linerelationship
Staffrelationship

22. Personnel management: functions, policies and roles
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Personnel management: functions, policies and roles
Personnel department in a
divisionalised structure Managing Director
General Manager
Manager Manager Manager Manager Manager
Marketing Finance Production R & D Human Resources
Manger Manager Manager
Southern Region Central Region Northern Region
Deputy Manager Deputy Manager Deputy Manager
Marketing Production Human Resources
Branch Manager Branch Manager Branch Manager
Nagpur New Delhi Bombay
Officer Officer Officer
Marketing Production Human Resources
Denotes Line Relationships
Denotes Staff Relationship

23. Personnel management: functions, policies and roles
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Personnel management: functions, policies and roles
Personnel department in a matrix
structure Managing Director
General Manager
Manager Manager Manager
Automobile Machines Electricals
Supporting Functional Assistance to Projects
Production Marketing Personnel Finance
Personnel
Group
Heavy Industrial
Machines
Personnel
Light
Group
Industrial
Machines
Personnel
Agricultural
Group
Machines & Tools
Flow of Work Performance

24. Personnel management: functions, policies and roles
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Personnel management: functions, policies and roles
Roles Played by a Personnel Manager
Administrative roles
Policy maker
Administrative expert
Advisor
Housekeeper
Counsellor
Welfare officer
Legal consultant
Operational roles
Recruiter
Trainer, developer, motivator
Coordinator/linking pin
Mediator
Cont…

25. Personnel management: functions, policies and roles
Employee champion
Placing people on the right job
Charting a suitable career path
Rewarding good performance
Resolving differences
Adopting family-friendly policies
Ensuring fair and equitable treatment
Striking balance between employee expectations and
Organisational requirements
Representing workers' problems and concerns to management
Strategic roles
Change agent
Strategic partner
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Personnel management: functions, policies and roles
Roles Played by a Personnel Manager

26. Personnel management: functions, policies and roles
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Personnel management: functions, policies and roles
Qualities And Qualifications Of A
Personnel Manager
HRprofessionalsmusthaveathoroughknowledgeofthe
organisationanditsoverallfunctioning.Todelivereffectiveresults,
theyneedconsiderableamountofknowledge,skillsandexpertisein
taxlaws,finance,statistics,socialsciencesetcapartfromthetraining
thattheyreceivefromreputedB-schools.
Qualities
 Personalattributes
Intelligence
Educationalskills
Discriminatingskills
Executingskills
 Experienceandtraining
 Professional knowledge
Cont…

27. Personnel management: functions, policies and roles
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Personnel management: functions, policies and roles
Qualifications
Businessmastery
Changemastery
ProfessionalisationofpersonnelmanagementinIndia
Attributesofaprofession
Welldefinedbodyofknowledge
Formaleducationandtraining
Minimumqualifications
Representativebody
Serviceaboveself
Ethicalconduct
Qualities And Qualifications Of A
Personnel Manager
Cont…

28. Personnel management: functions, policies and roles
Overtheyears,personnelmanagementhasemergedasahighly
respectedprofessioninIndia.Thereasonsarefairlyobvious;
Growthofmanagementinstitutes
Agrowingbodyofliterature
Professionalbodies
Self-regulatoryinstitutionsoverseeingtheoperationsof
personnelpeople
Codeofconduct
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Personnel management: functions, policies and roles
Qualities And Qualifications Of A
Personnel Manager