HRMT Slides - Organisational Change Management

Describe current situations that exhibit organisation development (OD),
Explore OD’s current state and several trends in its larger context,
Explore several implications of how OD will be practised in the future, and
Discuss the likelihood of success with OD in the future.

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HRMT 20028
Organisational Change Management
Week 12:
Future Directions: Change in a
Global Setting

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Learning outcomes
On successful completion of this week’s material, you
should be able to:
•Describe current situations that exhibit organisation development (OD),
•Explore OD’s current state and several trends in its larger context,
•Explore several implications of how OD will be practised in the future, and
•Discuss the likelihood of success with OD in the future.

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Current state of organisational change
Organisational change efforts continues to,
•use long-standing interventions widely accepted as best practice
–Team building
–Process consultation
–Participative
–Feedback/ Continuous improvement
–Work design
–Leadership development
•be based on development of organisations that value human potential,
trust and collaboration
•experience rapid, expansive growth in interventions that help
organisations facing complex and rapidly changing environments
•constantly get refreshed the knowledge and practice base with active
research

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Trends in the context of organisational change
•Economic context - Globalisation
–Concern for social and ecological consequences
–Increased concentration of income and wealth
–Climate change and global warming threats
–Geopolitical instability and geostrategic risks
•Technological context
•Workplace digitization
•Assumed positive relationship with productivity
–Changes in work skills and design
•Consequences of technology
–Cyberattacks on business and political systems
–Diminished human capabilities
–Social media addiction and possibility of people living in their ‘own realities’

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Trends in the context of organisational change
Demographic trends
•More female participation in the workforce
•Aging workforce
•Increasing workforce diversity (ethnic and age diversity)
Organisational trends
•Organisations face motivational choices
–Individualism, capitalistic
–Collective, community
–Sustainability vs profitability
•Organisations face structural choices
–Small, networked, and agile
–Large, centralised and controlling

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Implications for CM’s future
•Rapid, adaptive learning
–86% of organisations recognize changing the way people learn at work as their biggest
change management challenge in 2019 (Deloitte’s 2019 – Human Capital Survey)
–Supporting organisation learning to help organisations and members change and improve
themselves
–Continuous process
–Everybody’s involvement (not one department)
•Agility
–Focus on helping organisations gain the capability to change and develop themselves
–Building organisational capabilities to be self-regulating, problem solving and adaptable to
its environment

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Implications for CM’s future (cont.)
•Purpose-based employee involvement
–Participate in dialogue to understand the purpose
–Continue supporting the fundamental human and social process issues
within the organisation
•Digitization and Artificial intelligence
–Mobile, could-based
–Real-time communication
–Application of machine-learning and artificial intelligence to facilitate
decision making
–Need for humane technologies

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Toward Responsible Progress
•Support personal and organisation growth
•Sustainability
–Organisation growth is usually measured economically
–Thus, may overlook scarce and limited resources
–Responsible progress attends to economic objectives as well as social
and ecological objectives
•United Nations Sustainable Development Goals (SDGs)

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Toward more inclusive values
Change management related values will
•Become more inclusive and include economic, social and ecological
objectives
•Set broader sets of criteria to assess organisation and change
effectiveness
•Guide more comprehensive change interventions
•Allow and nurture multiple viewpoints, values and beliefs
•Create new interventions based on more inclusive values

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Review Questions
1. Complete the Change readiness tool made available in the unit Moodle site
and reflect on your plan for improving your change readiness.
2. Reflect on and discuss the level of success in reaching following unit learning
outcomes;
a.critically analyse organisational change and development theories and associate
organisational change as an element of organisational development;
b.compare and contrast an organisation’s internal and external environmental forces which
affect organisational change initiatives;
c.critically consider alternative approaches to implementation of change within an
organisation;
d.assess and discuss the role of managerial leadership within an organisation wide change
initiative, plan and implementation process; and
e.evaluate process and success measures of change management in organisational
contexts.

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Have Your Say
11
Request you please to complete this unit’s evaluation, if you have not done so.
Thank you very much for your active participation in this unit