ROWEL C. ACEBUCHE PRESENTER Human Relations and Performance
What is Human Relations? It can be defined as cordial atmosphere in organization in which people practice the art of giving in such a way that they communicate, act, interact, and transact in a cordial manner.
What is Performance? It refers to an action or process of carrying out or accomplishing an action, task, or function.
21 st C entury C hallenges in H uman R elations Globalization & Innovation Technology Diversity Learning and Knowledge Ethics Crises
Guidelines for Effective Human Relations Keep a positive approach Be an optimistic person Be genuinely interested in others Call people politely by name Help other people whenever possible
Guidelines for Effective Human Relations Create a win-win situation Think before you act Have an open communication Develop a pleasant work environment
Human Relations Skills Communication Skills Empathy Skills Conflict resolution Skills Multi-tasking Skills Organization Skills Negotiation Skills Stress management Skills
5 Personal Human Relations Goals
“Good human relations not only bring great personal rewards but are essential to the success of any enterprise.” - Anonymous -