Human resource management in retailing

11,350 views 6 slides Dec 05, 2018
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Human Resource Management in Retailing


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Human Resource Management in Retailing Dr. Gopal Thapa

Human Resource Management in Retailing It involves recruiting, selecting, training, compensating, and supervising personnel in a manner consistent with the retailer’s organization structure and strategy mix. Personnel practices are dependent on the line of business, the number of employees, the location of outlets, and other factors.

The Special Human Resource Environment of Retailing Retailers face a human resource environment characterized by: A large number of inexperienced workers Long hours Highly visible employees Diverse work force Many part time workers Variable customer demand These factors complicate employee hiring, staffing and supervision Women and minority in retailing

Human Resource Management Process in Retailing Recruiting retail personnel Selecting retail personnel Training retail personnel Compensating retail personnel Supervising personnel