I TEKNIK KENDALI MUTU - 7 QCC BASIC TOOLS.pdf

7 Tools for Quality Control

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TEKNIK KENDALI MUTU
7 BASIC TOOLS
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7 QCC BASIC TOOLS

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Data
•Data adalah rekaman fakta (-fakta)
yang digunakan sebagai dasar
argumentasi, kalkulasi dan
pengambilan keputusan
•Data adalah bentuk jamak dan
bentuk tunggalnya adalah “datum”
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Manfaat Data
1.Membantu memahami fakta
2.Sebagai materi analisa
3.Membantu pemantauan
4.Membantu pengendalian
5.Menampilkan masalah yang ada
6.Menampilkan manfaat yang
timbul
7.Sebagai dasar untuk bertindak

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Pengumpulan Data
•Tujuan harus jelas
•Metode harus benar dan sesuai
tujuan
•Dilakukan secara rutin
•Segala sesuatu dapat dijadikan data

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Sumber Data
INTERN
Sumber Data
Internal
(oleh pihak terkait)
Eksternal
Sekunder
(oleh pihak lain)
Primer
(oleh organisasi terkait)

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Jenis Data
Jenis Data
Kualitatif/ verbal
(Kategori, Atribut & Bahasa)
Kuantitatif
(Bilangan)
Diskrit
(Hasil Penghitungan)
Kontinyu
(Hasil Pengukuran)

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STATISTIK DASAR
MEDIAN X = Nilai tengahdarisuatupenyebaran, yang tersebardarinilai
terendahsampaitertinggi
MEAN X= X1+ X2+ X3 + X4+ X5 = Xi
(RATA-RATA) 5 n
= Nilai rata-rata darisuatupenyebaran
RANGE = X5–X1 = X maximum–X minimum
= Jarak nilaiterendahsampaitertinggidarisuatupenyebaran
STANDARD = Penyimpanganyang tetapjaraknyadarinilairata-rata
DEVIATION penyebaran
= ( X1-X )
2
+ (X2 -X )
2
+….+ (X5 -X )
2
=(Xi-Xn)
2
5 n

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Teknik Penggambaran & Analisa Kumpulan Data
1.Bar Chart
2. Basic Statistics
3. Box & Whisker Plots
4. C -Chart
5. Check sheet
6. Concentration Diagram
7. Cosum Chart
8. Dot Plot
9. Flowchart
10.Geometric Moving Average
11.Histogram
12.Hoshin Kanri (Quality Policy Deployment)
13.Is / Is not Matrix
14..Matrix Data Analysis
15..Matrix Diagram
16..Moving Average
17.Multi-vary Charts
18.NP Charts
19.Paynter Charts
20. P Chart
21.Pie Charts
22.Process Analysis
23.Process Capability
24.Sampling
25.Scater Diagram
26.Spider Web Diagram
27.Statistical Process Control (SPC)
28.Stem & Leaf Diagram
29.Tally Charts
30.Tree Diagrams
31.U -Chart
32.X Moving Range (X-MR ) Chart
33. X-R Chart
100 TEKNIK TQM
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Teknik Pemicu Gagasan
1.Brainstorming
2. Brainwriting
3. Breaking Set
4. Buzz Groups
5. Idea Writing
6. Imagineering
7. Improve Internal Process Plan
8. Lateral Thinking
9. List Reduction
10.Mind Mapping
11.Morphological Forced Connection
12.Multi Voting
13.Nominal Group Technique (NGT)
14.Opportunity Analysis
15.Rich Pictures Selection Grade
16.Snowballing
17.Suggestion Schemes
TeknikAnalisa :
1.Cause & Effect Analysis
2. Critical Path Analysis (CPA)
3. Departmental Cost of Quality
4. DomainMapping
5. Evolutionary Operation (EVOP)
6. Failure Mode & Effect Analysis (FMEA)
7. Fault Tree Analysis
8. Force Field Analysis
9. Minute Analysis
10.Paired Comparation
11.Parameter Design
12.Process Cost of Quality
13.Reliability
14.Robust Design (off-line Quality Control)
15.Solution Effect Analysis
16.Stratification
17.System Design
18.Taguchi Methods
19.Tolerance Design
100 TEKNIK TQM
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TeknikManajemen:
1.Acceptable Quality Level (AQL )
2. Affinity Diagram
3. Arrow Diagram
4. Benchmarking
5. Consensus Reaching
6. Contigency Planning
7. Cost Benefit Analysis
8. Criteria Testing
9. Costumers Contingency Table
10.Deming Wheel ( PDCA )
11.Departemental Purpose Analysis(DPA)
12.Error Proofing (Pokayoke)
13.Force Analysis
14.Gannt Charts
15.ISO 9000
16.Just in Time ( JIT )
17.Kaizen
18.Mystery Shopping
19.Objective Ranking
20.Pareto Analysis
21.Potential Problem Analysis (PPA)
22.Problem Prevention Plan
23.Process Decision Program Chart (PDPC)
24.Programme Evaluation & Review Technique
25.Quality Circle
26.Quality Function Deployment (QFD)
27.Relation Diagram
28.Team Work
29.Total Productive Maintenance
30.Why-How Crafting
31.Zero Defects
100 TEKNIK TQM
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7 QC TOOLS
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Copy Right ®Mochamad Iqbal 2015
SaitōMusashibōBenkei(西塔武蔵坊弁慶 ,
1155–1189), popularly known as simply
Benkei, was a Japanese warrior monk (sōhei)
who lived in the latter years of the Heian
Period (794–1185)[1].
Benkeiarmed himself with seven weapons,
and is often depicted carrying these on his
back. In addition to his sword, he carried a
broad axe (masakari), a rake (kumade), a sickle
(nagigama), a wooden mallet (hizuchi), a saw
(nokogiri), an iron staff (tetsubō), and a
Japanese glaive (naginata).
SaitōMusashibōBenkei

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“Theterm“7toolsforQC”isnamedafterthe7toolsofthefamouswarrior,
Benkei.Benkeiowned7weapons,whichheusedtowinallhisbattles.
Similarly,frommyownexperience,youwillfindthatyouwillbeableto
solve95%oftheproblemsaroundyouifyouwiselyusethe7toolsofQC.”
KAORUISHIKAWA,Professor,UniversityofTokyo
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7 Tools for QC

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TUJUH ALAT DASAR
JENIS ALAT KEGUNAAN
1.LembarPengumpulDataMempermudah pengumpulan data
3.DiagramPareto Menunjukkan urutan masalah atau penyebab
utama
4.DiagramSebab-AkibatMenemukan faktor-faktor yang mempengaruhi
masalah
2.Stratifikasi Mengelompokkan data sehingga persoalan
menjadi lebih jelas/ sederhana
5.DiagramPencar Menentukan jenis derajat korelasi antara dua faktor
6.Histogram Menggambarkan bentuk penyebaran data
7.BaganKendali Memperlihatkan perkembangan yang dinamis suatu
proses

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PENUTUP
National Building through Quality & Productivity
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