IHM INDUSTRIAL TRAINING PRESENTATION

PRESENTATION FOR I.T

1. INDUSTRIAL TRAINING REPORT NAME = SUBHAM CHETTRI IHM GANGTOK HYATT AHMEDABAD

2. INTRODUCTION Address = 216,Town plan scheme 1, near vastrapur lake, vastrapur, Ahmadabad -380015 Phone :+ 917961601234 FAX :[phone] HOTEL EMAIL : [email protected]

3. HYATT AHEMEDABAD Hyatt Ahmadabad is the five star hotel in gujarat which is located on the heart of the city the hotel, which is just 35min far from the international airport and 25 min far from railway station ,and lies adjacent to the vastrapur lake and Alpha mall .The room though slightly small are well appointed with all the modern amenites ,each club rooms and the suites room where acess the executive lounge which is on the top floor of the hotel

4. ROOM FEATURES ERNOMICALLY DESIGNED BEDS WITH POSTUREPDIC MATTRESS FOR SUPERIROR BACK COMFORT RANGE OF COMFORT PILLOWS BESIDE ELECTRONIC CONTROLS TEA/COFFEE MAKING FACILITY. MINIBART LARGE BAY WINDOWS, DOUBLE GLAZED FOR NOISE REDUCTION 32 INCH TELEVISION WITH INTERNATIONAL CHANNELS (40CINCH LCD IN SUITES) BROADBAND AND WIFI CONNECTIVITY IRON & IRONING BOARD IN REQUEST ELECTRONIC SAFE IN ROOM

5. SERVICS & FACILITIES 24 HOURS ROOM SERVICE AIRPORT LIMOUSINE CAR RENTAL 24 HOURS ASSISTANT MANAGER /CONCIERGE CAR PARKING WITH VALET PARKING FACILITIES DOCTOR ON CALL CURENCY EXCHANGE EXECUTIVE LOUNGE FOR EXECUTIVE ROOM AND SUITES GUEST SPA BUSINESS CENTER B

6. EXECUTIVE LOUNGE OPERATIONAL TIMINGS : 06:30-22:30 HOURS ACESS TO LOUNGE IS AVAILABLE GUEST PAYING FOR CLUB AND SUITES ROOMS COMPLIMENTRY TEA /COFFEE/SOFT BEVERAGES DURING LOUNGE HOURS CONTINENTAL BREAKFAST FROM 6:30 TO TILL 10:3OHRS EVENING CANAPES FROM 18:30 TO TILL 10:30

7. GUESTS ROOM AMENETIES:- RANGE OF COMFORT PILLOW 32INCH TELEVISION STUDY TABLE WITH LAMP. INDIVIDUALLY CONTROLLED AIR CONDITIONER. SPACIOUS BATHROOM WITH A WALK IN SHOWER CUBICLE (BATH TUB FACILITY IN HYATT EXECUTIVE SUITES ONLY) MINI BAR(ONLY NON ALCHOLIC BEVERAGES) IN ROOM SAFETY BOX BATH TUB IS PLACED IN BATH ROOM WITH BATH ROB HAIR DRYER, ADDITIONAL CUP AND GLASSES WATER BOTTELS, ELECTRIC TEA KETTELS WITH TCM SUPPLIES.

8. HOUSEKEEPING

9. TASKS PERFORMED IN HOUSEKEEPING PUBLIC AREAS LOBBY GUEST ELEVATORS PUBLIC AREA RESTROOMS LAUNDRY

10. TASKS PERFORMED IN FLOOR BED MAKING DUSTING, VACUUMING,CLEANING WASHROOM REPLACING SUPPLIS CLEANING PANTRY EMPTIES THE GARBAGE BAG REMOVING THE USED TOWELS AND REPLACING THEM WITH CLEAN TOWELS ARRANGE THE ITEMS WHICH LAIED ON THE TABLE WASH THE SHOWER / BATHTUB/CLEAN SCRUB THE FLOOR

11. FOOD PRODUCTION

12. FOOD PRODUCTION ALL THE SECTIONS OF KITCHEN INDIAN SECTION CHINESE SECTION CONTINENTAL BUTCHERY BAKERY GARDE-MANGER

13. TASKS PERFORMED IN KITCHEN BANQUET KITCHEN EVERY HOTEL DO HAVE BANQUET KITCHEN ESPECIALLY BANQUET KITCHEN IS FOR BIG FUNCTION . BANQUET KITCHEN PLAYS AN SIGNIFICANT ROLE IN BANQUET PARTY IN THIS KITCHEN ONE SIDE IS SEPARATE FOR COOKING INDIAN CUISINE AND OTHER SIDE FOR HALWAI SECTION ,BANQUET KITCHEN CATERS TO THE PRODUCTION OF INDIAN DELICIOUS CUSINE .

14. TASKS DONE PREPARING RAITA PREPARING MINT SAUCE PEELED POTATOES PREPARED DIFFERT TYPES OF INDIAN GRAVY E.G: WHITE GRAVY, RED GRAVY, GINGER GARLIC PASTE CUT DIFFERERNT TYPES OF VEGETABLES CLEANING THE WORKING AREAS SOAKING OF CHANA DAL ETC.

15. FOOD AND BEVERAGE SERVICE

16. COLLAGE (105 COVERS) NONYYA(95) ALL DAY DINING RESTAURENT BREAKFAST : 7:00 TO 10:30 LUNCH : 12:30 TO 3:30 DINNER : 7:00PM TO 11:30 OPEN ONLY FOR DINNER OPERATIONAL TIME : 7:00 TO 11:30 SUNDAY BRUNCH IS AVAILABLE: 12:00 TO 3:00PM

17. CHOCOL ’ART 13 COVER INDOOR + 12 COVER IN PATIO OPERATIONAL TIMING 11AM TO 11 PM AN ELEGANT SPACE WITH BLACK –LACQUERED COUNTER LOCATED IN THE LABBY LAVEL CHOCOLAR PRESENTS A SPECTACULAR CHOCOLATE DISPLAY FRESHLY BAKED SWEET AND SAVOURY BAKERY ITEMS , SANWICHES , PASTRIES AND CAKES

18. TASKS PERFORMED NIGHT SHIFT FILL WATER JUG RE-FILL CRUET SET WIPE TABLE CHAIR AND SIDEBOARD CLEAN THE TABLE WIPE DOWN BACK AREAS DID TABLE SETUP

19. FRONT OFFICE

20. DIFFERENT AREAS OF THE FRONT OFFICE RECEPTION RESERVATION LOBBY MANAGER/ DUTY MANAGER DESK BELL DESK BUSINESS CENTRE BACK OFFICE LEFT LUGGAGE ROOM

21. TASKS PERFORMED IN FRONT OFFICE DEPARTMENT: XEROX THE IDENTITY CARD MAKE A ROOM KEY NIGHT AUDITING FILL UP ‘C’ FORM. ESCORT THE GUEST WELCOMING THE GUESTS. PROVIDING INFORMATION OF THE HOTEL

22. THANK YOU BY SUBHAM CHETTRI