ILs final Report on cost containment agt

its all about cost containment strategies in ILS hospital Agartala & a research and live project

1. ILS HOSPITAL AGARTALA LOCATION - :  Capital Complex Extension P.O - New Secretariat, Agartala, Tripura 799010

2. A REPORT ON “ A STUDY ON COST CONTAINMENT STRATEGIES IN HOSPITALS : ANALYZE THE METHODS USED BY HOSPITALS TO CONTROL COST WITHOUT COMPROMISING THE QUALITY OF PATIENT CARE .” BY :- SNOHIT NANDI ENROLMENT NO :- 22IUTO150012

3. Title - A STUDY ON COST CONTAINMENT STRATEGIES IN HOSPITALS : ANALYZE THE METHODS USED BY HOSPITALS TO CONTROL COST WITHOUT COMPROMISING THE QUALITY OF PATIENT CARE A report submitted in partial fulfilment of the requirements of The BBA 2nd year program 2022-2025

4. CONTENTS INTRODUCTION OBJECTIVES LIMITATIONS METHODLOGY ANALYSIS OF DATA CONCLUSIONS REFERENCE ILS-My Health : Healthcare mobile app, to allow patients seamlessly book appointments and access medical information on a real time basis .

5. INTRODUCTION

6. 1.The escalating costs of healthcare pose significant challenges to hospitals worldwide. Balancing financial sustainability with the delivery of high-quality patient care is a delicate equilibrium that healthcare institutions strive to achieve. 2. This project report delves into the critical issue of cost containment within hospitals, specifically analysing the methods employed by these institutions to control expenses without compromising patient well-being.  

7. GPT Healthcare Limited A unit of ILS HOSPITAL OBJECTIVES

8.   Identify methods that hospitals use to control costs without compromising patient care quality. Analyse the impact of cost containment on patient outcomes and satisfaction. Investigate the role of technology and innovation in reducing healthcare costs.

9. LIMITATIONS

10. I . Data Availability : Limited access to proprietary financial data from hospitals may restrict the depth of analysis. ii . Generalizability : Findings may not be applicable to all healthcare systems due to variations in policies, funding, and management practices. iii. Temporal Constraints : The rapidly evolving nature of healthcare technology and regulations may outdate the findings shortly after the publication of the report. iv. Scope of Research : The focus on cost containment may overlook other critical aspects of healthcare management and patient care. v. Subjectivity in Quality Assessment : Measuring the quality of patient care is subjective and may vary between different stakeholders. viii. Impact Measurement : Difficulty in quantifying the direct impact of cost containment strategies on patient care quality

11. METHODOLOGY GPT Healthcare Limited is the Healthcare arm of GPT Group, which owns and operates Mult speciality neighbourhood tertiary care hospitals in Eastern India, under the ILS Hospitals brand Capital Complex Extension P.O - New Secretariat, Agartala, Tripura 799010 ILS Hospitals, Agartala, address

12. Primary Data Collection:- Observations: Perform on-site observations in various hospital departments to witness cost containment strategies in action.   Data Analysis: Qualitative Analysis: Analyse interview transcripts and observation notes to identify common themes and patterns as because the data given is real data and analysis is based on various methods. Quantitative Analysis: Use statistical methods to measure the correlation between cost containment methods and patient care quality. Ethical Considerations: Ensuring that all research methods comply with ethical standards, including informed consent, confidentiality, and the protection of patient information.   

13. Capital Complex Extension P.O - New Secretariat, Agartala, Tripura 799010 ILS Hospitals, Agartala, address

14. AGARTALA --------------------------------------------------------------------------------------------------

15. CORPORATE SENIORS & ITS DESIGNATION

16. Mr Pinak Mitra Designation :- HR OF ILS HOSPITAL Dr. Jayanta Acharjee Designation:- Medical Head Mr Tanuj Saha Designation :- Operation head MR KISHORE AMBULY Designation :- Corporate Advisor / COO CORPORATE SENIORS & SENIOR AUTHORITIES Delivering value and true worth to the patient through timely delivery, cost-efficiency, technology and quality

17. COST CONTAINMENT STRATEGIES OF ILS HOSPITAL

18. Implementation of lean principles: - Identifying Value :- Understanding about the patients wants and needs & maintain regular care of the patients Mapping the value stream ;- Identifying the activities that require to be serve to the patients . Creating Flow – Optimizing the workflow to minimize interruptions and bottlenecks. Establishing pull: Producing only what's needed, based on actual demand. Pursuing perfection: Encouraging teams to constantly seek ways to improve processes and eliminate waste. Supply Chain Management:- Group Purchasing Organizations (GPOs): Leveraging bulk purchasing to obtain discounts on medical supplies and pharmaceuticals. · Inventory Management: Implementing just-in-time inventory systems to minimize stock holding costs and reduce waste. Staffing Optimization: Using predictive analytics to align staffing levels with patient demand, thereby reducing overtime and agency staffing costs. · Cross-Training Staff: Training staff to perform multiple roles to increase flexibility and reduce the need for additional hires

19. LABOUR MANAGEMENT • Staffing Optimization: Using predictive analytics to align staffing levels with patient demand, thereby reducing overtime and agency staffing costs. • Cross-Training Staff: Training staff to perform multiple roles to increase flexibility and reduce the need for additional hires Clinical Care Organisation Evidence-Based Medicine: Implementing clinical guidelines and protocols based on the best available evidence to standardize care and reduce unnecessary treatments. · Preventive Care Programs: Investing in preventive care initiatives to reduce the incidence of costly chronic conditions and hospital readmissions. FINANCIAL STRATEGIES Revenue Cycle Management: Improving billing and collection processes to enhance revenue capture and reduce bad debt.    Cost Accounting Systems: Implementing advanced cost accounting systems to accurately track and manage costs at the departmental and service line levels.

20. DATA ANALYSIS OF THE RESEARCH Capital Complex Extension P.O - New Secretariat, Agartala, Tripura 799010 ILS Hospitals, Agartala, address

21. DATA ANALYSIS OF THE RESEARCH Fig 1.1 Figure represents the gender distribution of the survey Interpretation :- From the above pie chart of the survey , we can say that the orange colour represents the female distribution of the survey which is 57% respondent of the survey and rest belong to the male group of the survey which represents blue colour which is 43% .  

22. DATA ANALYSIS OF THE RESEARCH Fig 1.2 Figure represents the age distribution of the survey Interpretation :- From the above pie chart of the Survey , we can say that the orange colour represents the age between 26 to 35 of the survey which is 10 % & rest belong 90% belong the 18-25 age group of the survey and rest age group 36 to 50 age people and above 50 people were not found.

23. DATA ANALYSIS OF THE RESEARCH Fig 1.3 Figure represents the occupation distribution of the respondent survey Interpretation :- From the above pie chart of the survey , we can say that the orange colour represents the salaried person distribution of the survey which is 3% respondent of the survey, the grey colour represents the business man which is 3% , yellow colour represents the self – employed which is 14% & the blue colour represents of the survey which represents the students which is 80%

24. DATA ANALYSIS OF THE RESEARCH Fig 1.4 Figure represents the recognition distribution of the ILS Hospital Survey :- Interpretation :- From the above figure we can say that the recognition of the ILS Hospital, we can say that blue colour represents that the people know about the ILS Hospitals which is yes that contains 98% of the survey , the orange colour represents that among the survey only 1% of the people don’t know about ILS Hospitals & rest 1% of the survey which contains grey colour may be they like know or didn’t know about ILs Hospitals.

25. DATA ANALYSIS OF THE RESEARCH Fig 1.5 Figure represents the location selection distribution of ILS Hospitals. Interpretation :- From the above figure we can say that the most of the people have selected the option Agartala which is 93% and rest 7 % of the people has selected the option assam

26. DATA ANALYSIS OF THE RESEARCH Fig 1.6 Figure represents the bed distribution size of ILS hospitals INTERPRETATION :- From the above figure we can say that most of the people has selected the option “ 100 -300 “ which is blue colour shows that 57 % of the survey has selected this option , the yellow colour shows “300-500” option which contains 7 % of the survey , the dark green colour represents “more than 500” which contains 13 % of the survey , the light green shows “ less than 100” which is 20% of the survey & rest of the 3% of the people has selected the option “ 5 other “ which is dark blue of the survey.  

27. DATA ANALYSIS OF THE RESEARCH Fig 1.7 Figure represents the hospital primary type of the survey. INTERPRETATION :- From the above figure we can say that most of the people has selected the option “ 100 -300 “ which is blue colour shows that 57 % of the survey has selected this option , the yellow colour shows “300-500” option which contains 7 % of the survey , the dark green colour represents “more than 500” which contains 13 % of the survey , the light green shows “ less than 100” which is 20% of the survey & rest of the 3% of the people has selected the option “ 5 other “ which is dark blue of the survey.  

28. DATA ANALYSIS OF THE RESEARCH Fi g 1.8 Figure of the following represents cost control methods does your hospital currently implements. Interpretation :- From the above figure we can say that most of the people has selected the option “ standardizing clinic protocols “ which is blue colour contains 39 % of the survey, the orange colour represents “bulk purchasing of medical supplies “ which contains 26% of the survey, the grey colour represents 19% of the survey which shows “utilizing generic medications” , the yellow colour shows 10% of the survey which is “ streamlining and outsourcing “ & rest 3 % belong to the blue colour and green colour option which is other and “ outsourcing non-core services”.

29. DATA ANALYSIS OF THE RESEARCH Fig 1.9 Figure represents that challenges faced during implementing to control costs Interpretation :- From the above figure we can say that the most of the people has selected the option “ resistance from staff ” which is dark blue represents 19% of the people has selected this option , the orange colour represents “ lack of training or expertise” which shows 32 % of the survey, the grey colour represents “ regulatory hurdles” which contains 19% of the survey, the yellow colour show “ patient resistance or dissatisfaction ” contains 19 % of the survey and rest 10% of the survey belongs “initial setup costs” which is light blue colour

30. DATA ANALYSIS OF THE RESEARCH Fig 2.0 Figure of the following hospital ensure that cost control measures do not compromise patient care quality? Interpretation :- From the above figure, we can say that the dark blue colour represents 39% of the survey which is “regular quality assurance audits”, the orange colour shows 39% of the survey which represents the option “ patient satisfaction surveys”, the grey colour represents “continuous staff training and education” which shows 13%, the yellow colour represents “implementing evidence based practices” which is 10% and rest 6% belong to the option “ All of the above ” which represents light blue colour .

31. DATA ANALYSIS OF THE RESEARCH Fig 2.1 Figure represents how frequently does your hospital review patient care quality in relation to cost control measures . Interpretation :- From the figure , we can say that the most of the people has select the option “monthly” which contains 27% of the survey, the yellow colour represents 37 % of the survey which shows “ quarterly” , the green colour shows 20% of the survey which contains green colour says “ BI- Annually & rest 17% belong to the option “ annually” which represents brown colour

32. DATA ANALYSIS OF THE RESEARCH Fig 2.2 Figure represents following aspects of patient satisfaction been affected since the implementation of cost containment measures? (Rate each aspect on a scale of 1 to 5, with 1 being significantly worsened and 5 being significantly improved) Interpretation :- From the above figure we can say that the option “quality of care” which shows 27% of the survey which is blue colour , the orange colour shows 27% of the survey which represents option “wait times” , the grey colour shows 27% of the survey which represents “ communication with healthcare providers”, the yellow colour shows 10% of the survey which represents “ Hospital Environment and amenities” , the light blue colour shows 10% of the survey which represents “ availability of services” and rest 7% shows “ over all patient satisfaction” & “ other ”.

33. DATA ANALYSIS OF THE RESEARCH Fig 2.3 Figure represents please rate the impact of cost control measures on patient care quality on a scale of 1 to 5 (with 1 being very negative and 5 being very positive): Interpretation :- From the figure , we can say that the most of the people has selected the orange colour which shows 13% of the survey representing the option “2” , the dark blue colour shows 7% of the survey which represents “1”, the grey colour represents 20 % of the survey which represents the option “3”, the yellow colour shows 27% of the survey which represents “4” & rest 33% belong to the blue colour which represents “5”.

34. DATA ANALYSIS OF THE RESEARCH Fig 2.4 Figure represents the role distribution in hospitals Interpretation :- From the above figure , we can say that most of the people has selected the option “ administrator” which shows 10% of the survey showing dark blue , the orange colour shows 10 % of the survey which represents “ physician ”, the grey colour shows 10% of the survey which represents“ nurse”, the yellow colour represents 52% of the survey which shows “ allied Health Professional” & rest 52 belong to the option “ Intern” which contains light blue colour

35. DATA ANALYSIS OF THE RESEARCH Fig 2.5 Figure represents how long you have been working in this role ? Interpretation :- From the figure , we can say that most of the people has chosen the option “ less than 1 year” which shows 80% percent of the survey, the orange colour shows 7% of the survey which represent most of the people has chosen the option “ 1-5 years”, the grey colour represents 10 % of the survey which contains “ 5-10 years” option and rest 3 % belong to the “ more than 10 years” of the survey

36. DATA ANALYSIS OF THE RESEARCH Fig 2.6 Figure represents how did hospital take patient satisfaction survey . Interpretation :- From the above figure we can say that most of the people has chosen the option “ patient survey” which shows 37% of the survey represents blue colour, the red colour represents 10% of the survey which shows “ Focus group” , the yellow colour shows 20% of the survey which represents “ patient feedback survey ” & rest 33% belong to the option “ online survey ” representing green colour.

37. DATA ANALYSIS OF THE RESEARCH Fig 2.7 Figure represents which of the following technologies has your hospital implemented? ( respondent can select two or three option) From the Figure, we can say that the most of the people has select the option which is clustered option pie chart & clustered option based review where we say most of the people has selected the option multiple option as it a clustered analysis to find out the respondents where most of the people has opt for electronic health record, telemedicine & mobile health apps which they thing about findings will help the record .

38. DATA ANALYSIS OF THE RESEARCH Fig 2.7 Figure represents which of the following technologies has your hospital implemented? ( respondent can select two or three option) From the Figure, we can say that the most of the people has select the option which is clustered option pie chart & clustered option based review where we say most of the people has selected the option multiple option as it a clustered analysis to find out the respondents where most of the people has opt for electronic health record, telemedicine & mobile health apps which they thing about findings will help the record .

39. DATA ANALYSIS OF THE RESEARCH Fig 2.8 Figure represents types of innovation initiatives has your hospital adopted to reduce costs? (Check all that apply). Interpretation – From the above figure, we can say that most of the people has selected the option “ lean management techniques ” which shows 43% of the survey ,the orange colour represents 33% of the survey which shows “ process automation” , the grey colour shows 17% of the survey which represents “ predictive analytics for patient out comes” and rest 3% belong to the option “ value based models ” & “ personalized medicine” which shows yellow colour and light blue colour .

40. DATA ANALYSIS OF THE RESEARCH Figure 2.9 Figure represents challenges for implementing technology for cost reduction Interpretation :- From the above figure, we can say that most of the people has chosen the option “ high initial investment cost” which shows 37% of the survey , the orange colour & grey colour represents “ resistance from staff ” & “lack of training or expertise” which shows 17 % of the survey, the yellow colour shows 23 % of the survey which contains “ integrational with existing system ” & rest 17 % belong to the option “ data privacy and security concerns” and “ regulatory hurdles

41. CONCLUSION As part of our commitment to improving healthcare delivery, we are conducting a survey to understand the effectiveness of various cost containment strategies in hospitals

42. CONCLUSION In conclusion, this study has thoroughly examined the intricate balance between cost containment and the maintenance of high-quality patient care in hospitals. By focusing on cost-effective strategies that consider patients' financial conditions and preferences The investigation into the impact of cost containment on patient outcomes and satisfaction reveals that strategic cost management can lead to improved patient experiences and health results. Advanced technologies and innovative practices play a pivotal role in reducing healthcare costs, demonstrating that investment in technology can yield significant cost savings and enhance care quality . Based on the findings, several recommendations are provided for hospitals to refine their cost containment strategies. These include continued investment in technology, adoption of coordinated care models, focus on preventive care, and efficient resource management. By implementing these recommendations, healthcare administrators and policymakers can make informed decisions that balance financial sustainability with optimal patient outcomes. Overall, the study underscores that effective cost containment strategies are essential for the sustainability of healthcare systems. When implemented thoughtfully, these strategies can ensure that hospitals provide high-quality, cost-effective care, ultimately benefiting both patients and the broader healthcare landscape.  

43. Happiness is the highest form of health. THANK YOU CARE AND HEALTHY LIFE