Enterprise Knowledge’s Emily Crockett, Content Engineering Consultant, presented “Improve Learning Content Efficiency with Reusable Learning Content” at the Learning Ideas conference on June 13th, 2024.
This presentation explored the basics of reusable learning content, including the types of...
Enterprise Knowledge’s Emily Crockett, Content Engineering Consultant, presented “Improve Learning Content Efficiency with Reusable Learning Content” at the Learning Ideas conference on June 13th, 2024.
This presentation explored the basics of reusable learning content, including the types of reuse and the key benefits of reuse such as improved content maintenance efficiency, reduced organizational risk, and scalable differentiated instruction & personalization. After this primer on reuse, Crockett laid out the basic steps to start building reusable learning content alongside a real-life example and the technology stack needed to support dynamic content. Key objectives included:
- Be able to explain the difference between reusable learning content and duplicate content
- Explore how a well-designed learning content model can reduce duplicate content and improve your team’s efficiency
- Identify key tasks and steps in creating a learning content model
Size: 4.04 MB
Language: en
Added: Jul 15, 2024
Slides: 32 pages
Slide Content
Improve Learning Content Efficiency with
Reusable Learning Content
Learning Ideas Conference
ENTERPRISE KNOWLEDGE
Knowledge Management
Advanced Content
Enterprise Learning
Data Strategy
Enterprise Knowledge
Emily Crockett
Content Engineering Consultant
Went to Sweden to see T Swift
3
1.Reusable Learning
Content Primer
2.Steps to Building Reusable
Learning Content
3.Key Takeaways
1.Be able to explain the difference
between reusable learning content
and duplicate content
2.Explore how a well-designed
learning content model can reduce
duplicate content and improve your
team’s efficiency
3.Identify key tasks and steps in
creating a learning content model
Agenda Objectives
WHAT IS REUSABLE
LEARNING CONTENT?
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What is it not?
COPY AND PASTE
Copying Text and Pasting it somewhere else is not
actually reuse. When you copy and paste the
connection between the original text and the new
text is severed.
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What is it?
Modules, assets, and learning objects that are
designed in such a way that they can be reused
across different types of learning experiences,
with different audiences, and/or within different
instructional materials or formats. The content
and all of the places it lives are either the same or
derived from the same digital object; in the case of
the same digital object, if you need to update the
content, those changes go everywhere.
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Comparison
Copy/Paste
Duplicate copies are made and
must be maintained over time
Reuse
Core learning objects are
managed once and distributed
to many
ENTERPRISE KNOWLEDGE
Check for Understanding
You’re offering a webinar about information security to
employees and you create two versions of the webinar
slides.
●In the version for software engineers, you use more
technical language.
●In the version for business leaders, you use less
technical “plain language” for the same concepts.
Is this an example of Reusable Learning Content?
Why or why not?
Type
responses
in chat!
ENTERPRISE KNOWLEDGE
Content Blocks
Content split into smaller, modular blocks can be assembled and
rearranged in many different ways.
Lego. “31140 Magical Unicorn.’ https://www.lego.com/product/magical-unicorn-31140
Improved Content Accuracy
Reduced Organizational Risk
Scalable Differentiated Instruction & Personalization
Multi-channel Delivery to Unlock Learning at the Point of Need
Align Modular Content to Your Skills Initiative
Steps to Building
Reusable Learning
Content
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Reusable Learning Content: The Steps
Identify your reusable content
Identify your reusable content blocks
Model & tag your content
Design your learner experiences
1
4
2
3
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Step 1: Identifying your reusable content
✔Is this content role specific?
If this information is only relevant to some learners but
not others it’s a likely candidate for being a separate
“building block.”
✔Is this content task or
competency specific?
Example: An activity specific to the performance
assessment of a task could be useful in any context that
task is discussed (in-app help, course, technical
documentation, etc)
✔Will this content need to change
across varied “assemblies” and
publications?
If you need this in the facilitator’s guide, but not the
slides, it’s a likely candidate for being a separate “building
block.”
✔Is the content required for every
delivery channel or only some?
If this content could be contextualized in formal learning
in your LMS or in performance support in your Intranet
it’s a strong “building block” candidate.
✔Is the content is high value?
Scenario-based learning content which is “mission
critical” to a desired learning or performance outcome.
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Instructional content which explains the steps to
monitoring project budgets and projecting budget
overages.
Project budgets are monitored by both project managers
and finance officers, although the specific steps they take
to monitor project budgets vary as they have access to
different systems and information.
Check for Understanding
Is this a good candidate for being its own “building block”?
Why or why not?
Type
responses
in chat!
ENTERPRISE KNOWLEDGE
A POLICY is split into smaller
content blocks
A CONTENT MODEL is created to
structure the PROCESS
Step 2: Identify reusable content blocks
POLICY TITLE
DESCRIPTION
PROCESS
STANDARD CONTACT
RELATED POLICIES
ENTERPRISE KNOWLEDGE
Reusable Learning Content: Use Case
Enterprise Knowledge has developed a new Philanthropic Partners policy which provide
employees with the opportunity to engage in paid volunteer time. Financial support is
also provided to approved philanthropic partners.
The process for how to apply this new policy varies by role:
⬢Individual contributors
⬢HR Managers
Information about this policy will be available for employees in the following channels:
●In an eLearning module available during employee orientation and onboarding
●On the corporate intranet, SeEK.
Enterprise Knowledge has developed a text blurb with the key information about the
policy and needs your help to transform it into structured content so that it can be
reused in both channels and personalized to meet role-based needs.
ENTERPRISE KNOWLEDGE
Unstructured Content Example
To continue our long-term commitment to our community and the world, Enterprise Knowledge
provides the opportunity for employees to use Paid Volunteer Time to support this approved
philanthropic partners who’s mission aligns with EK’s philanthropic priorities and six guiding
principles. If you wish to volunteer individually with a philanthropic partner, submit your Paid
Volunteer Time request to your HR manager. You may contribute 8 hours of Paid Volunteer Time
per quarter. Paid Volunteer Time requests shall follow standard PTO request processes. Whenever
possible, at least two weeks of notice should be provided for approval of a leave request so the
company and client’s needs can be adequately assessed. Before approving Paid Volunteer Time,
HR managers should confirm with employee’s project managers that no client or project work is
negatively impacted. HR managers shall approve Paid Volunteer Time requests in the timekeeping
system following standard PTO request processes. As an HR manager, if you wish to coordinate a
group volunteer day with your team, submit a Team Volunteer Time request to any Leadership
Team member. Each employee on your team may contribute 8 hours of Paid Volunteer Time per
quarter, so individual Paid Volunteer Time requests must be balanced with Team Volunteer Time.
After Paid Volunteer time, employees who have volunteered individually are encouraged to share
updates about their experience in the #ek-funstuff Slack channel. After Team Volunteer Time, HR
Managers must provide a status report of participants and engagement to the HR Director, as well
as posting about the team experience in the #ek-funstuff Slack channel. For more information
about this policy, please contact the HR Director. To submit a potential philanthropic partner for
inclusion in the approved philanthropic partner list, see any EK Leadership Team member.
ENTERPRISE KNOWLEDGE
Structured Content Example
To continue our long-term commitment to our community and the world, Enterprise Knowledge
provides the opportunity for employees to use Paid Volunteer Time to support this approved
philanthropic partners who’s mission aligns with EK’s philanthropic priorities and six guiding
principles. If you wish to volunteer individually with a philanthropic partner, submit your Paid
Volunteer Time request to your HR manager. You may contribute 8 hours of Paid Volunteer Time
per quarter. Paid Volunteer Time requests shall follow standard PTO request processes. Whenever
possible, at least two weeks of notice should be provided for approval of a leave request so the
company and client’s needs can be adequately assessed. Before approving Paid Volunteer Time, HR
managers should confirm with employee’s project managers that no client or project work is
negatively impacted. HR managers shall approve Paid Volunteer Time requests in the timekeeping
system following standard PTO request processes. As an HR manager, if you wish to coordinate a
group volunteer day with your team, submit a Team Volunteer Time request to any Leadership
Team member. Each employee on your team may contribute 8 hours of Paid Volunteer Time per
quarter, so individual Paid Volunteer Time requests must be balanced with Team Volunteer Time.
After Paid Volunteer time, employees who have volunteered individually are encouraged to share
updates about their experience in the #ek-funstuff Slack channel. After Team Volunteer Time, HR
Managers must provide a status report of participants and engagement to the HR Director, as well
as posting about the team experience in the #ek-funstuff Slack channel.For more information
about this policy, please contact the HR Director. To submit a potential philanthropic partner for
inclusion in the approved philanthropic partner list, see any EK Leadership Team member.
ENTERPRISE KNOWLEDGE
Structured Content Example
To continue our long-term commitment to our community and the world, Enterprise Knowledge
provides the opportunity for employees to use Paid Volunteer Time to support this approved
philanthropic partners who’s mission aligns with EK’s philanthropic priorities and six guiding principles.
If you wish to volunteer individually with a philanthropic partner, submit your Paid Volunteer Time
request to your HR manager. You may contribute 8 hours of Paid Volunteer Time per quarter. Paid
Volunteer Time requests shall follow standard PTO request processes. Whenever possible, at least two
weeks of notice should be provided for approval of a leave request so the company and client’s needs can
be adequately assessed.
Before approving Paid Volunteer Time, HR managers should confirm with employee’s project managers
that no client or project work is negatively impacted. HR managers shall approve Paid Volunteer Time
requests in the timekeeping system following standard PTO request processes.
As an HR manager, if you wish to coordinate a group volunteer day with your team, submit a Team
Volunteer Time request to any Leadership Team member. Each employee on your team may contribute 8
hours of Paid Volunteer Time per quarter, so individual Paid Volunteer Time requests must be balanced
with Team Volunteer Time.
After Paid Volunteer time, employees who have volunteered individually are encouraged to share
updates about their experience in the #ek-funstuff Slack channel.
After Team Volunteer Time, HR Managers must provide a status report of participants and engagement
to the HR Director, as well as posting about the team experience in the #ek-funstuff Slack channel.
For more information about this policy, please contact the HR Director.
To submit a potential philanthropic partner for inclusion in the approved philanthropic partner list, see
any EK Leadership Team member.
Policy Description
Application Process
Approval Process
Follow Up Process
Team Follow Up Process
Standard Contact
Team Application Process
Related Policy
ENTERPRISE KNOWLEDGE
Step 3: Model & tag your content
POLICY TITLE
DESCRIPTION
PROCESS
STANDARD CONTACT
RELATED POLICIES
Audience: Individual
Contributor,
Manager > HR
Variant: Standard
Subject Tags: PTO,
Partners
POLICY TITLE
DESCRIPTION
…
…
…
Format: Onboarding
Module, Intranet
ENTERPRISE KNOWLEDGE
Individual Contributor Content
To continue our long-term commitment to our community and the world, Enterprise Knowledge
provides the opportunity for employees to use Paid Volunteer Time to support this approved
philanthropic partners who’s mission aligns with EK’s philanthropic priorities and six guiding principles.
If you wish to volunteer individually with a philanthropic partner, submit your Paid Volunteer Time
request to your HR manager. You may contribute 8 hours of Paid Volunteer Time per quarter. Paid
Volunteer Time requests shall follow standard PTO request processes. Whenever possible, at least two
weeks of notice should be provided for approval of a leave request so the company and client’s needs can
be adequately assessed.
After Paid Volunteer time, employees who have volunteered individually are encouraged to share
updates about their experience in the #ek-funstuff Slack channel.
For more information about this policy, please contact the HR Director.
To submit a potential philanthropic partner for inclusion in the approved philanthropic partner list, see
any EK Leadership Team member.
Policy Description
Application Process
Follow Up Process
Standard Contact
Related Policy
ENTERPRISE KNOWLEDGE
HR Manager Content
To continue our long-term commitment to our community and the world, Enterprise Knowledge
provides the opportunity for employees to use Paid Volunteer Time to support this approved
philanthropic partners who’s mission aligns with EK’s philanthropic priorities and six guiding principles.
Before approving Paid Volunteer Time, HR managers should confirm with employee’s project managers
that no client or project work is negatively impacted. HR managers shall approve Paid Volunteer Time
requests in the timekeeping system following standard PTO request processes.
As an HR manager, if you wish to coordinate a group volunteer day with your team, submit a Team
Volunteer Time request to any Leadership Team member. Each employee on your team may contribute 8
hours of Paid Volunteer Time per quarter, so individual Paid Volunteer Time requests must be balanced
with Team Volunteer Time.
After Team Volunteer Time, HR Managers must provide a status report of participants and engagement
to the HR Director, as well as posting about the team experience in the #ek-funstuff Slack channel.
For more information about this policy, please contact the HR Director.
To submit a potential philanthropic partner for inclusion in the approved philanthropic partner list, see
any EK Leadership Team member.
Policy Description
Approval Process
Team Follow Up Process
Standard Contact
Team Application Process
Related Policy
ENTERPRISE KNOWLEDGE
Step 4: Design your learner experiences
Now that the reusable content
blocks have been created
Instructional Designers can:
⬢Find blocks of content that they
need
⬢Choose which blocks of content
they want to put together
⬢Reuse blocks of content across
learning experiences and create
thoughtful customization
ENTERPRISE KNOWLEDGE
Multi-Channel Publishing
Policy Description
Application Process
Approval Process
Follow Up Process
Team Follow Up Process
Standard Contact
Team Application Process
Related Policy
Philanthropy Policy
Individual Contributor
ELearning
HR Manager ELearning
Intranet
ENTERPRISE KNOWLEDGE
Topic Name
Learning Objectives
Topic Description
Activity
Video
Assessment
Conclusion
Single Source Instructional Material
Student Guide
Instructor
Guide
Slide Deck
ENTERPRISE KNOWLEDGE
Pause for Reflection
What would learning content about
HR policies look like…
●in an eLearning module available
during employee orientation and
onboarding?
ENTERPRISE KNOWLEDGE
Channels
Learning &
Performance
Portal
Mobile
Apps
Content Operations
API orchestrates
publishing of content
to channels.
Content enriched by TMS, and
assembled into logical, manageable
components for storage in LCMS or
Componentized CMS (CCMS), and/or
DAM.
Content Operations System
Channels
Published to multiple
channels providing
simple reuse.
LMS or LXPAPI
DAM
or
MAM
TMS
LCMS
or
CCMS
LRS
Data from the
learner is stored in
the LRS providing
valuable feedback
about the efficacy of
content
KEY TAKEAWAYS
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ENTERPRISE KNOWLEDGE
Points to Remember
⬢Making copies of content solves a short term problem
(differentiated instruction) but long term it creates a
content maintenance burden.
⬢To Get Started: Conduct a content audit to identify reuse
opportunity
⬢How much of your content is duplicate content? Calculate
from that - How much does one change cost?
⬢Where have you opted out of differentiated instruction
because it’s too difficult?
ENTERPRISE KNOWLEDGE
Resources
⬢Expert Analysis: Reusable Learning Content
⬢The Role of Building Blocks in Successful Content Management
⬢Reusable Learning Objects
⬢How Leveraging Content Reuse Can Save You Time and Improve the
Quality and Consistency of Your Learning Content
⬢More with Less: Use a Modular Content Strategy to Scale Content
Development
⬢The Future Of Online Learning: Modular, Tailored, And Versatile
⬢AI-Augmented Content Analysis to Remediate Duplicate Content