Incident Command System

The Incident Command System (ICS) is a model for command, control, and coordination of emergency response at the site level.

ICS is “Organized Common Sense”

1. Incident Command System Supplemented by Ryann U. Castro

2. What is the Incident Command System? The Incident Command System (ICS) is a model for command, control, and coordination of emergency response at the site level. 2

3. Lessons Without Formal ICS 3 World Trade Centre “The Police and Fire Departments did not work together that day, and they rarely did before.” (Command and Control issue) “Other firefighters appear to have been using one radio channel while evacuation orders went out over another.” (Communications issue)

4. Lessons Without Formal ICS 4 Firestorm 2003 “The criticisms the Review Team heard ranged from too many bosses, to no one running the ship, to lack of coordination, to jurisdictions and responsibilities were confusing.” (Command & Control issues)

5. Why use the Incident Command System? The same ICS structure can also be used to coordinate site support at an Emergency Operations Centre or regional/provincial support activity, or national support activity. 5

6. Who uses the Incident Command System? RCMP Municipal Police Ambulance Services Fire Services Airport Authorities Transport Authorities Food Inspectors Border Services Health Providers Industry Military First Nations Groups Hospitals Labor Unions Sheriff Services Correctional Centers Schools Shopping Centers 6

7. History of ICS FIRESCOPE Wildland fires in the 1970s: Multiple agencies involved Organizational difficulties experienced Result was the development of the original ICS 7

8. Reoccurring Problem Areas : Terminology Organizational structure Communications Action plans Span of control Incident facilities Resource management 8

9. Incident Command System Key Points

10. ICS Principles Five Primary Functions Establishing and Transferring Command Single or Unified Command Structure Management by Objectives Consolidated Incident Action Plans Comprehensive Resource Management Unity and Chain of Command Manageable Span of Control Modular Organization Personnel Accountability Common Terminology Integrated Communications 10

11. ICS Response Goals Provide for safety and health of all responders Save lives Reduce suffering Protect public health Protect government infrastructure Protect property Protect the environment Reduce economic and social losses 11

12. Five Primary ICS Management Functions 12 Command Finance / Admin Logistics Planning Operations

13. ICS Response Functions 13 Command Operations Planning Logistics Finance/Admin The “Boss” The “Do- ers ” The “Thinkers” The “Getters” The “Payers”

14. The Wedding… 14 Bridal Shower Bachelor Party Rehearsal Reception Invitations Clothing (Him) Clothing (Her) Licenses Music Food Drinks Transportation Flowers Photos Ceremony Gifts Accommodations Rentals Service Providers Registry Hair Styling Rings Venues Travel Cake Billing

15. The Wedding… 15 Potential problem areas? Organization Communication Planning Span of control Facilities Resources Costs

16. The Wedding… 16 Bridal Shower Bachelor Party Rehearsal Reception Invitations Clothing (Him) Clothing (Her) Licenses Music Food Drinks Transportation Flowers Photos Ceremony Gifts Accommodations Rentals Service Providers Registry Hair Styling Rings Venues Travel Cake Billing

17. “Operation Bridezilla ” Command Finance / Admin Logistics Planning Operations Bridal Shower Bachelor Party Rehearsal Ceremony Reception Flowers Food Registry Music Seating Invitations Cake Transportation Travel Accommodation Licenses Venues Vendors Services Insurance Rentals Billing 17

18. The Wedding… 18 Practical examples of ICS usage … Social events Athletic tournaments Demonstrations Work stoppages ICS is “organized common sense”

19. Command 19 Sets objectives and priorities Responsible for all incident or event activity

20. Single Command 20 The Incident Commander is responsible for all incidents or event activity. There will always be an Incident Commander.

21. A B C Unified Command A-ICS C-ICS B-ICS 21

22. Unified Command A B C A B C 22

23. As an incident grows and becomes more complex, a transfer of command to a more qualified person may take place. Transfer of Command 23

24. Command Staff Positions 24 IC Finance/Admin Logistics Planning Operations Information Officer Safety Officer Liaison Officer

25. The Information Officer: Coordinates the release of information to the public and responders. Is responsible for interface with the media. Works in cooperation with the E/DOC Information Officer. Information Officer 25

26. The Safety Officer: Formulates measures to protect personnel safety Takes immediate action to stop or prevent unsafe acts when conditions or time do not permit going through lines of authority Safety Officer 26

27. Safety Officer? 27

28. The Liaison Officer: Acts as the point of contact for assisting or cooperating agencies Acts as a diplomat Works with private contractors to address needs Liaison Officer 28

29. An Agency Representative is an individual assigned to an incident from an assisting or cooperating agency ( Who has been delegated full authority to make decisions on all matters affecting that agency’s participation at the incident ) . Agency Representatives 29

30. General Staff Positions 30 IC Finance/Admin Section Logistics Section Planning Section Operations Section Information Officer Safety Officer Liaison Officer

31. Operations 31 IC Finance/Admin Section Logistics Section Planning Section Operations Section Information Officer Safety Officer Liaison Officer

32. Conducts tactical operations Develops the tactical objectives and organization Directs all Resources Operations 32

33. Planning Planning Section 33 IC Finance/Admin Section Logistics Section Operations Section Information Officer Safety Officer Liaison Officer

34. Collects, evaluates, and displays incident information Maintains status of resources Prepares Incident Action Plan (IAP) Prepares other incident related documentation Planning 34

35. Incident Planning Considerations 35

36. Dividing an Incident 36

37. Incident Planning Considerations 37

38. Incident Planning Considerations 38

39. Dividing an Incident 39

40. Logistics 40 IC Finance/Admin Section Logistics Section Planning Section Operations Section Information Officer Safety Officer Liaison Officer

41. Provides services and support to meet the incident- or event’s needs Provides resources Provides other services Logistics 41

42. Finance/Administration 42 IC Logistics Section Planning Section Operations Section Finance/Admin Section Information Officer Safety Officer Liaison Officer

43. Keeps track of incident related expenses equipment records procurement contracts other financial related expenses of the incident Monitors costs Finance/Administration 43

44. Objectives Attainable Measurable Flexible Management by Objectives 44

45. Single Resource Includes Personnel and Equipment Strike Team Combination of same kind and type Task Force Combination of Single Resources Resource Management in ICS 45

46. Assigned Out of Service Available Resource Status Conditions in ICS 46

47. In ICS every individual has a designated supervisor Unity and Chain of Command 47

48. Modular Organization 48

49. Span of control is the number of resources that one supervisory level can effectively manage. In ICS span of control ranges from 3 to 7. (1:3, 1:7) Span of Control 49

50. Use ICS position titles: In multi-agency incidents to provide standardization. All ICS communications should use clear text (that is, plain language). Do not use radio codes, agency-specific codes, acronyms, or other jargon . In ordering resources to ensure understanding. To allow most qualified personnel to be used. “ I don’t have a qualified IC for this incident. Does your agency have one that could be assigned?” Common Terminology 50

51. Location where primary command functions are performed Only one per incident May be located with other facilities Normally not relocated Incident Command Post 51

52. Temporary locations for resources awaiting assignments Resources on a three minute available status May include fueling and sanitation Staging Area Manager is required May be designated for certain kinds of resources Staging Areas 52 S

53. Location where helicopters may be parked, maintained, fueled, and loaded H Helibase /s 53

54. Temporary locations where helicopters can safely land and take off Used to load or off-load personnel, equipment, and supplies H-3 Helispot /s 54

55. Temporary locations to provide services to incident personnel Primary support activity Logistics Section located at Base Out-of-service equipment and personnel normally located here C B Camps/Bases 55

56. Establish Initial Command Determine Initial Objectives , Strategies & Tactics Organize The Site Manage Resources Develop Appropriate Organization Review and Modify the Incident Action Plan Establish Additional Facilities Manage Additional Resources ICS Multi-Level Response 56

57. The “Summit of the Americas” in Quebec City required the registration of 7500 residents, deployment of over 6000 riot police, 1000 workers to build a 4 km fence to contain 25 - 60,000 protesters at a cost of $100 million . Consider 57

58. Key Points Emergency/Disaster Operations Center 58

59. Comprehensive management scheme Ensures coordinated & organized Provincial response & recovery Common response culture Plans are similar Only one “system” to learn Eliminates duplication Emergency Response Management System 59

60. ICS principles are used at all levels. NATIONAL REGIONAL/PROVINCIAL SITE SUPPORT LEVEL E/ D OC SITE LEVEL INCIDENT COMMAND POST Multi-Level Response Structure 60

61. Questions ? 61