Incivility-Humility aaaaaaaaaaaa(1).pptx

incivility humility

1. INCIVILITY - HUMILITY

2. Articles Summarized ‘ Moral humility: In life and at work ’ I. H. Smith et al, Research in Organizational behavior 38 (2018) 77-94 ‘ Unjust punishment in organizations ’ M. Mooijman et al. Research in Organizational behavior 38 (2018) 95-106 ‘ The Price of Incivility ’ C. Porath et al. Harvard Business Review (from the Magazine January–February 2013) 2

3. Articles Summarized Moral humility: In life and at work I. H. Smith et al, Research in Organizational behavior 38 (2018) 77-94 Unjust punishment in organizations M. Mooijman et al. Research in Organizational behavior 38 (2018) 95-106 The Price of Incivility C. Porath et al. Harvard Business Review ( from the Magazine January–February 2013)

4. Multi-document summarization of the provided research work related with incivility, humility and punishment at the individual, interpersonal, and organizational levels 4 Objective

5. Rude and uncivil behavior “Boss from hell” Violation of norms Intent to harm the target 5 Incivility

6. Door slamming Side conversations Taking credit for good news but pointing finger at team members when something goes wrong. Yelling Losing patience Exclusion Taunting or sarcastic behavior 6 Incivility - Forms

7. According to a study conducted from 1998~2011, the polls indicated following results: 48% intentionally decreased their work effort. 47% intentionally decreased the time spent at work. 38% intentionally decreased the quality of their work. 63% lost work time avoiding the offender. 66% said that their performance declined. 78% said that their commitment to the organization declined. 12% said that they left their job because of the uncivil treatment. 25% admitted to taking their frustration out on customers 7 Incivility - Consequences

8. A virtue composed of having A recognition of one’s own moral imperfection An appreciation for the moral strengths and moral views of others A moral perspective that transcends the self 8 Humility

9. Humility Philosophical Perspective of Humility -not to exaggerate own worth Theological Perspective of Humility -total submission to Allah Organizational Perspective of Humility -understanding unique point of views -valuing others’ strengths Its not about having humility, its about having the right amount of Humility 9

10. Humility Low Humility Optimal Humility High Humility Individual Outcomes Unable to see flaws in own moral judgements and actions Moral awareness through self reflection Moral blindness Interpersonal Outcomes Intolerant and u nintentionally harms others Seeks moral feedback from others and t reats them with moral regard Perceived as morally weak Organizational Outcomes Unethical workplace behavior Ethical culture and ethical workplace behavior Collective corruption and u nethical workplace behavior 10

11. Punishment The imposition of an undesirable or unpleasant outcome upon a group or individual, meted out by an authority Deserved Punishment Deterring and preventive punishment (Both may co-occur as well) 11

12. Just Punishment Achieves a balance between the severity of the misconduct and the severity of the punishment. Unjust Punishment Consequence Decision making process that preceded this punishment. Can foster antagonistic reactions. 12 Just vs Unjust Punishment

13. Theft Lying Insubordination Low Productivity Misconduct Failure to meet deadlines leader-subordinate distrust 13 Determinants of Punishments

14. Verbal reprimands Exclusion from high status work teams Bonus cuts Suspensions/Terminations Withholding social interactions No vacations 14 Consequences of Punishments

15. A leader’s responsibilities Manage yourself Model good behavior Ask for feedback Track instances of incivility and civility Teach civility Create good norms Reward good behavior Punish bad behavior Conduct post departure interviews 15

16. Conclusion Incivility is unacceptable as it negatively impacts the workplace on a large scale Humility of leader increases value and respect in team If people are inclined to break rules, leaders should use punishments 16

17. Thank You! 17