The Role of Discipline and Disciplinary Action Promotes a Positive Work Environment Ensures Fair Treatment Enhances Productivity and Performance Protects the Organization Cultivates Professionalism and Accountability
Causes of Indiscipline /misconduct 1. Lack of Clear Policies and Expectations 2. Inadequate Supervision and Leadership 3. Poor Work Environment 4. Personal Issues . 5. Lack of Engagement and Motivation 6 . Poor Communication
Objectives of Discipline 1. Ensuring Order and Compliance 2. Promoting Fairness and Equality 3. Improving Performance 4 . Correcting Behaviour 5 . Enhancing Employee Engagement and Satisfaction
TYPES OF INDISCIPLINE/ MISCONDUCT Absenteeism and Tardiness Insubordination and Defiance Violations of organizational policies Lack of professionalism and etiquette Workplace harassment and bullying Poor time management & Procrastination
DISCIPLINARY ACTION Disciplinary action is a management tool used to ensure compliance with company policies and procedures. It is the process of enforcing the rules and standards of behavior expected of employees and dealing with the consequences of non-compliance.
PROCEDURE FOR DISCIPLINARY ACTION Forming and issuing a charge sheet Considering the explanation Issuing the notice of enquiry Holding a full-fledged enquiry Final order of action Follow-up
TYPES OF DISCIPLINARY ACTION Warning Written notice Suspension Demotion Fines Termination of services
CASE STUDY Zenith Electronics, a consumer electronics company, faced challenges with maintaining discipline due to rapid workforce expansion. To address this, HR, led by Sarah Thompson, implemented a comprehensive discipline program focusing on clear communication of expectations, fair application of disciplinary actions, constructive feedback, and recognition of positive behavior. This initiative led to reduced misconduct, higher job satisfaction, and improved performance metrics. However, an issue arose when Alex, a department manager, was found showing favoritism by exempting high-performing team members from disciplinary actions, which undermined the program's consistency and led to decreased morale among other employees. This situation highlighted the need for addressing favoritism and ensuring the disciplinary process's integrity.
C LASS ACTIVITY How can Sarah and her HR team effectively address the favoritism shown by Alex without demotivating high-performing employees? What steps can Zenith Electronics take to ensure the consistent application of its disciplinary program across all management levels?