INTERCULTURAL COMMUNICATION discussion.pptx

Powerpoint Presentation

1. Kumusta Hello Marhaba Hola Shalom Ciao

2. DEFINITION AND NATURE OF INTERCULTURAL COMMUNICATION Intercultural communication happens when individuals interact, negotiate and create meanings while bringing in their varied cultural backgrounds.

3. The Developmental Model of Intercultural Sensitivity Stage 1: DENIAL. The individual does not recognize cultural differences. An ind “All cities are the same; they have tall buildings, fast food chains, and coffee shops.” ividual in the denial stage might be saying:

4. Stage 2: DEFENSE. The individual starts to recognize cultural differences and is intimidated by them, resulting in either superior view on own culture or an unjustified high regard for the new one. An individual in the defense stage might be heard saying: “This culture does not view life the way we do; our culture is certainly better.” “Their ways are better than my own; I wish I were one of them.”

5. Stage 3: MINIMIZATION: Although individuals see cultural differences, they bank more on the universality of ideas rather than on cultural differences. An individual in the minimization stage might be heard saying: “Once we see through the cultural differences, we really are just the same!”

6. Stage 4: ACCEPTANCE. The individual begins to appreciate important cultural differences behaviours and eventually in values. An individual in the acceptance stage might be heard saying: “These people and I have different values and experiences, and I think we can learn from one another.”

7. Stage 5: ADAPTATION. The individual is very open to world views when accepting new perspectives. An individual in the adaptation stage might be heard saying: “To address our issue, I have to adjust my approach to consider both my own and my counterpart’s background.”

8. Stage 6: INTEGRATION. Individuals start to go beyond their o wn cultures and see themselves and their actions based on multifarious cultural viewpoints. An individual in the integration stage might be heard saying: “I can look at things from the perspective of various cultures.”

9. CHARACTERISTICAS OF COMPETENT INTERCULTURAL COMMUNICATORS Flexibility and the ability to tolerate high levels of uncertainty Reflectiveness or mindfulness Open-mindedness Sensitivity Adaptability Ability to engage in divergent thinking and systems-level thinking (or thinking how each one in a system or organization influences each other) politeness

10. Intercultural communication occurs when there is interaction and negotiation between or among individuals from different cultural backgrounds. Intercultural communication refers only to communication that happens between or among individuals from different nations. Communication that exists between or among individuals from different ethnic, religious, and regional backgrounds and sexual orientations is not considered intercultural. The DMIS by Bennett and Bennett (2004) can be used to understand those who do not recognize other cultures and cannot communicate interculturally . The denial stage could be interpreted as distrust towards other cultures. The acceptance stage refers to recognition of cultural differences. In the adaptation stage, indivisuals begin to integrate with other cultures. Cultural sensitivity matters in intercultural communication. One character trai of a competent communicator is sensitivity to nonverbal cues and other cultures. A competent communicator is a person who is effective in intercultural communication.