Interoperability academy 2024 - Day 2 - Europe presentation.pdf

Presentation given at the Cross-regional exchange and learning week on Interoperability and Digital Transformation in the Western Balkans and Eastern Partnership region that took place 24-28 June 2024 in Brussels.

1. European leadership on identity:
a close reality or a distant dream?

2. In 2017, a new digital
identity was born
a reference for digital
identification, authentication,
data sharingandsignature

3. 3
One digital identity to unlock your entire customer journey
Register
Become a client
and share your
verified ID data
Login
Secure
multi-factor,
multi-channel,
passwordless
authentication
Sign
Equivalent of
handwritten
signature
confirmed by
European
regulation
Confirm
Secure
confirmation
without card
readers (PSD2
compliant)
Share
Share data from
trusted wallets
and sources

4. 4
After 7 years only, more than 80% of Belgians adopted itsme
®
35-40
million
actions/month
7+
million
itsme
®
users
14
countries
in Europe
And we are expanding in europe
3000+
platforms
20+
sectors
Digital ID
adoption
Digitalliteracy &
digital inclusion
Company digitalization Access to publicservices Access to medicalrecords

5. 5
# connections
with itsme
®
# connections
with eID
# connections
via CSAM
itsme
®
has brought citizens closer to online public services
Connections on CSAM (BelgianFederalAuthenticationService) per quarter, via eIDand itsme
®
0
10,000,000
20,000,000
30,000,000
40,000,000
50,000,000
60,000,000
70,000,000
80,000,000
90,000,000
2018 2019 2020 2021 2022 2023

6. 6
Product excellence
convenience, privacy, security
Bank involvement
trust, reach, frequency
Customer centricity
eco-system of wallets and data sources
Key success factors
Public-private collaboration
regulated by public, operated by private

7. One trusted key
controlled by you
to prove who you are
whatever you do
whenever you want
wherever you are in Europe
NEED

8. Our approach?
A public-private partnership, regulated by the government
and operated by the private sector, adopted by all
•A unique authentication
key supported by +3000
platforms (public/private)
•Faster innovation
Citizens&
companies
•Credibility
•Reach
ID provider
•Control through
regulation
•Cost efficiency
•No operational burden
Government

9. 9
Product excellence
convenience, privacy, security
Bank involvement
trust, reach, frequency
Customer centricity
eco-system of wallets and data sources
Key success factors
Public-private collaboration
regulated by public, operated by private

10. Exchange other personal
data (driver’s license,
health attestations,
notarial deeds, etc.) in an
easy and secure way
NEED

11. Ecosystem dynamics
& data authority?
Data duplication &
life-cycle management?
What about …

12. My data
My place
My control
A loosely linked eco-system
of data sources and data
wallets with the citizen as
data controller

13. The data-sharing
paradox
Security vs. convenience?
Disclosure vs. privacy?
Valid vs. invalid data?
Citizen and data consumer could
be overwhelmed and disconnect

14. Data
consumers
Data
wallets
Need for a trusted link between data providers and relying parties

15. Getting access
to your wallet(s), with
MyGov

16. Share data
from your wallet(s)
with
Renting a car
(concept prototype)

17. 17
High level of security
trust factor data attestations
High user convenience
use-case driven, central consent overview
Respect for privacy
no single party has a full profile
Leverage the ecosystem
driving public/private collaboration
Our approach?
A connected eco-system of data wallets, ensuring citizen control
& privacy without data duplication and usage complexity

18. Data
consumers
Data
wallets
Vision for Europe

19. Key take-aways
Europe can and should lead in digital identity
We need to work together, across companies,
across public and private sector
Success looks like a loosely coupled ecosystem,
with the citizen in the centre

20. Stephanie De Bruyne
CEO Belgian Mobile ID -its me
s tephanie.debruyne@ its me-id.com
Thank you