Jan Mode CV 2016

1. Jan-Olov Henry Modé
Nationality: Swedish
Date of birth: 21
st
September 1959

Summary:

Jan has been a Telecom Engineer since 1975. A multi-skilled and highly motivated individual with 39 years’
experience with in the Telecom business and 3G UMTS Mobile Data Communications, and the
management of Network Operations and Control Centres.

3 years of experience in Telecoms in the position of senior Core Net engineer responsible for Ericsson 3G
network in Sweden and Denmark including Installation of (Hot swap) MGW-LS to MGW-HS,
Commissioning and Test Engineer to Network Project Engineer in Africa, Japan and Brazil.

Jan has attained an extremely high degree of technical competence and developed strong interpersonal,
man-management skills. He communicates well at all levels offering adaptability, reliability, enthusiasm
and a willingness to succeed, working exceptionally well as both an individual or as a team member.

Expertise:

• Certificate of RNO Optimization Engineer, TDC Ericsson Taastrup, Denmark
• Ensures Network Configuration integrity
• Ensures management of network acceptance and changes
• Supports Maintenance CM tools (CM editor, license manager
• Support CM Reporting
• Supports Fault management
• Supports Performance Management
• Cs Ps Performance Management
• Eniq Report Management
• BSC/RNC Troubleshooting
• Ericsson GSM/3G UMTS 4G/LTE
• Ericsson Core Net
• NSN GSM/3G UMTS 4G/LTE
• End-to-end responsibility for managing network acceptance and changes into the network
• Network sharing Ericsson/NSN
• Site Manager in Sweden including power installations and cooling systems
• Site Expert support to FE Inspection, Installation, Integration for Node-B

Notable Assignments:

• MTN Uganda Ericsson Core, SW/HW upgrade HLR/CP
• J-Phone Japan Ericsson Testing
• E/// Brazil Ericsson Testing
• Telia Sweden BSC BO Network Sharing Ericsson/NSN, Site Manager
• Hi 3G Access Sweden Ericsson Core Net
• NSN Bulgaria NSN 2/3G BO
• E/// Saudi Arabia Ericsson RNC 3G BO
• Telcel Mexico Ericsson RNC 3G BO
• NSN UK NSN SW upgrades, AXC/Flexi Node-B swap
• GSDC Romania Ericsson RNC BO/RNO 3G Network Denmark
• Cell C South Africa Site Manager NSN 3G Launch
• DTAC Thailand Ericsson 3G Launch RNC BE

2. • E/// Taiwan Ericsson RNC BO
• Orange France Ericsson RNC BO
• BTC Bahamas Ericsson 4G/LTE RNC BO
• EMobil Japan Ericsson 4G/LTE BO Manager
• Telenor Denmark NSN Implementation
• O2/Telefonica UK Ericsson Service Desk

Education and Certificates:

 Ericsson AXE-system
• Swedish Telecommunications Ericsson Training Centre Ireland Dublin in AXE 10 Survey, AXE
Operation & Maintenance Platform, AXE Operation Handling, AXE Hardware Maintenance, AXE 10
Operation and Maintenance Structured Practical, System Survey CME 20, BSC
• Operation & Maintenance, MSC/VLR/HLR Operation & Maintenance, RBS 2000 Operation and
Maintenance and NMC Operation R6.1
• Nokia DX2000-system
• Nokia GSM, GPRS, 3G Platform, UTRAN Surveillance (3GRANSUR)
• Other Telecommunication systems
• Operation and maintenance AGF Switching System
• Power Systems 24/36/48/220 voltage
• PCM Operation and maintenance
• RNO Optimization

Languages:

• Swedish Mother tongue
• English Fluent

Professional Experience:

Sabbatical Jul 2013 - Aug 2014

 Time off to spend time with his wife and daughter and to get married
 Completed renovations to home in Phetchabun, Thailand.
 Obtained Permanent Visa for family in Sweden, taking 10 months and many visits to Swedish
Embassy in Bangkok to enable family to travel with me on work assignments.

Service Desk Engineer o2 Ericsson, UK Nov 2014 – May 2016

 Operate a Jeopardy Management function, ensuring P1-P2 service affecting faults are
dealt with urgently and that all P1-P4 SLA's are maintained and exceeded if possible
 Sustain consistent and efficient WLA's between the Telefónica UK NMC, the C3 & the
Field
 Support the C3 to optimise field resource, drive service delivery and efficiency
 2:nd line support to Field Engineers NSN/Ericsson sites
 Troubleshooting, create scripts, sw upgrades, hw replace
 2G, 3G, 4G/LTE NSN/Ericsson
 Tools used: Ericsson OSS, NSN NetAct, Remedy, AmDocs, WFM

3. Implementation Engineer NSN, Denmark Nov 2012 – Jun 2013

Rehome /Migration of UMTS sites to L3VPN on PTN ring, SW upgrade from sw 6.0 to 7.0, e.g. RU30 to
RU40, 2nd Carrier upgrade, new build of Flexi site, add neighbour build view, DCN, Transmission,
troubleshooting. Tools used, NetAct, Atoll, Ramsite, U2000, DX200, Remedy, License Manager, SW
Manager, WBTS Site Manager, RNC Browser, Network Editor, CM Editor, CM Operations Manager, Top
Level User Interface, lub/lur interface configuration, OMS Element Manager, knowledge transfer, Project
delivery in time.

4G RNC-BO Manager Ericsson, Japan Jan 2012

RNC Back Office Manager, responsible for RNC back office routines and activities such as 1st line and 2nd
line support carried out and daily reports KPI Operation & Maintenance and planning for all work orders,
sw/hw upgrades and all changes in network and implementations. RNC 3810 and Node-B 6000 series
and manage the BO team building and work schedule and organize the BO team after skills and size and
make sure the team work efficient and keep deadlines and have full control over work orders (WO) to be
done and KPI Network Performance and License expire and SW upgrades. Also gave technical advice to
improve network performance (out of scope) due to my long experience and also my technical skills.
Attend meetings with Customer and Project Manager and send KPI and project report every day.

3G RAN BE Support Ericsson, Thailand Apr 2011 - Sept 2011

 3G Back Office Support during the first 3G roll out in Bangkok, Thailand
 3G launch preparation, KPI Eniq reports RNC Operation & Maintenance and support and
Network Sharing E/// NSN and Network Design assist Dimensioning team with Project delivery in
time

3G RAN CM/PM Engineer NSN, South Africa Sep 2010 - Feb 2011
3G expert Manager Support for field in the 3G roll out in S.A

 Also Support for UMTS HSDPA RU20 launch S.A
 Site Manager of Node-B troubleshooting at field support for FE, site visit troubleshooting and
advisor for Installations and power and cabinet configuration masts/antenna issues tilt/cables
optimization vswr problems and on call 24/7 duty

GSDC Ericsson, Romania
RNO Optimization Engineer TDC Ericsson, Denmark Feb 2010 - Aug 2010
Certified RNO Optimization Engineer, TDC Ericsson Taastrup, Denmark

Proposal of test plan for the optimization phase in order to get the best 3G KPIs drive route definition
and Eniq reports optimization using MDB-toolbox that contains about 50 different RNO tools, TEMS,
NEMO, ATOLL, Optima Lite, Apollon, Kathrein, Polystar

NSN Huntingdon, UK Oct 2009 - Dec 2009
RNC Engineer

 RU10 CD2 AXC/WBTS SW upgrades RNC2600
 Put the RNC in Maintenance mode

4.  Pre-check alarms and copy alarms and take screen snapshots
 Perform SW upgrades WBTS/AXC
 Using Netact tools SW manager, Network Object Browser, Fault Management
 After SW upgrade ensure all WBTS comes back on air and alarm free after reset
 Compare alarm list from pre check to make sure no new alarms
 Make a report and note any alarms remains for TT issues

NSN Manchester, UK Dec 2008– Jan 2009
RAN-SOG Engineer

 Performing Flexi swap out
 New builds, card upgrades on 3G sites and also support for the field engineers
 IUB expansions, commissioning, creating views for the BTS and changes from AXC to flexi sites
and Moran (6 sector) sites
 Changes in DCN and CoCo and up loading SW and upgrade SW with License manager, checking
they have the correct licenses, IOR strings and provide new when needed

Nokia Siemens Network Dublin, IE Sept 2008 – Nov 2008
RAN Engineer

GSM repenting sites, UMTS 3G IUB expansions, new build of Flexi sites, building CoCo and DCN and view
and commissioning and card upgrades

Nokia Siemens Network Huntingdon, UK Aug 2008 – Sept 2008
Nokia RAN Engineer RAS 06

 Flexi Swap Outs and new builds Moran sites
 HSUPA configuration and activation within RAS06 Release
 Ultra Site WCDMA BTS Commissioning
 Flexi WCDMA BTS Commissioning
 Commissioning and Integrating the AXC
 HSUPA Feature Activation

Ericsson UMTS 3G, Mexico City / Telcel, Mexico City Dec 2007 – Jun 2008
UTRAN/ RNC 3810 / RBS/ 3G Specialist Engineer

 Responsible for back office support of the network - performing 24- hour support of the whole
3G network by OSS
 RNC/Node-B Troubleshooting and emergency situations like system restart, major services
interruption, etc.
 Managing the 2nd Line Maintenance Support function for Ericsson launch of the first 3G
Network in Mexico

Ericsson Ryad, Saudi Jun 2007 - Jul 2007
BO Support Network Engineer

 RNC Troubleshooting HW/SW issues
 Responsible for the performing 24-hour support of the whole 3G network by OSS.
 Monitoring, analysing and clearing all faults reported by these systems

Nokia Sofia, Bulgaria Oct 2006 – Apr 2007
BO Engineer

5.  Nokia GSM/3G network, 2nd line support during swap from Ericsson to Nokia BSC/BSS.
 2nd line support to the field engineers and taking action on faults In NetAct and the transmission
STH.
 Monitoring Nokia UMTS 3G network with operation and maintenance on the RNC.
 Troubleshooting faults in the network and from customer complaints and creating Trouble
tickets.

Hi3G Access AB Stockholm, Sweden Jan 2005 - Jul 2005
3G Senior Core Network O&M Engineer

 Senior Core Net Engineer for the Ericsson UMTS 3G network In Sweden and Denmark.
 Support for the NOC and daily routines and Operation & Maintenance

Nokia 3GIS Stockholm, Sweden Sep 2002 – Apr 2004
Integration multi-vendor Ericsson & NSN Network Engineer

 Integrate and build new 3G sites in the network and set to operational.
 Second line support to the field engineers and analysing faults using
 Integrating Ericsson 3G network via MGW to NSN 3G network due to this is the first launch of 3G
RAN in Sweden

Nokia/Ericsson Telia Mobile Sundsvall, Sweden Aug 2001 - Aug 2002
RAN Engineer

Telia Mobile Sundsvall Sweden as Network Back office engineer with daily operation and
maintenance for both Nokia and Ericsson 2G exchanges including transmission issues In Sweden

Ericsson Sao Paulo, Brazil Jan 2001 - Mar 2001
Test engineer

 Testing the first GSM networks in Brazil with starting up of 2 new exchanges, testing, loading
software, changing of data transcript in CP, IOG MSC/BSC/HLR.
 Core Net testing and troubleshooting.
 BSC Testing and troubleshooting

Ericsson Kanazawa Japan at J-Phoneas Jan 2000 - Dec 2000
Test Engineer

 With MSC (CME 30), testing, put a new 2G exchange in to service from sight
 Inspection and after checking that all cables are correctly connected, power on and
 Then loading all SW In to IOG, CP, MSC/BSC/HLR and changing of data scripts and test all
equipment’s and troubleshooting and rerouting of BTS, MSC expansion, RP-bus
 Expansion and operation and maintenance.

MTN Uganda Limited Kampala, Uganda Aug 1999 - Oct 1999
Switching Engineer

Operation and Maintenance and troubleshooting of BSC, MSC, SCP and HLR (- BYB 501), daily operation
and maintenance routines, Prepaid system, alarms and presentation problems, undefined and defined
cells in BTS, installation of new BSC, MSC, HLR and SCP and Voicemail.

Telia AB Sweden 1975 - 1998
Operation & Maintenance Engineer

6. Operation & Maintenance AGF/AXE Network including Transmission and Power

Contact details:

[email protected]

Mobil UK [phone]