Quality assurance(QA)
Quality assurance(QA) refers to the planned and
systematic activities implemented in a quality system
so that quality requirements for a product or service
will be fulfilled. It is the systematic measurement,
comparison with a standard, monitoring of processes
and an associated feedback loop that confers error
prevention.
QA in Laboratory medicine is the means by which
reliability, precision and accuracy of investigations
used in support of optimal patient care can be
achieved
Stages of Quality Assurance
1: Pre Analytical
2: Analytical
3: Post Analytical
Pre-Analytical
Decision
Order request
Sample collection
Transport and
storage
•Errors made in
the period prior
to the analysis of
the sample ...
•may influence
the quality of
the final
measured
results ...
•and compromise
the diagnosis and
treatment of the
patient
Analytical
Analysis
Quality Control
Maintenance &
Service
Quality Control
Quality Control -QC refers to the measures
that must be included during each assay run
to verify that the test is working properly.
Quality Control is the study of those error
and Procedures used to recognize and
minimize them.
Process or system for monitoring the quality
of laboratory testing, and the accuracy and
precision of results
The QC system is designed to:
Provide routine and consistent checks to
ensure data integrity, correctness, and
completeness;
Identify and address errors and omissions;
Document and archive inventory material and
record all QC activities.
Design a QC Program
Establish written policies and procedures
Corrective action procedures
Train all staff
Design forms
Assure complete documentation and review
QC in Medical Microbilogy Lab.
Equipment Control:
All equipment is monitored daily to maintain
appropriate temperature (waterbaths, autoclave,
refrigerators and incubators.) Any temperature variance
outside the established range may affect the client’s
laboratory results.
B. Media / BoichemicalControl:
Media can be made in-house or purchased from media
companies .Sterlityand performance of the media is
done. If OK then the batch of media is releazedfor
routine work.
Reagent Control:
Reagents used should be tested utilizing positive and
negative controls. The quality of gram stain reagents is
checked with known bacterial cultures.
Antimicrobial Disc Control:
All antibiotic susceptibility discs should be checked
against ATCC cultures every week and also omreceipt
of antibiotics . The zone diameter of zone of inhibition
should be according to CLSI guidelines .
Stock Culture Control:
Cultures themselves must be tested periodically to
ensure viability and performance.
Specimen Collection and Control:
Protocols must be followed for proper collection of
client’s specimens.
Variables that affect the
quality of results
Theeducationalbackgroundandtrainingofthe
laboratorypersonnel
The condition of the specimens
The controls used in the test runs
Reagents
Equipment
The interpretation of the results
The transcription of results
The reporting of results
Random Errors x
x x
x x
True x x x x
Value x x x
x x x
x
x
x
Systematic Errors x
x x x x x x x
True x
Value
QC on the Basis of Method
Quantitative test
measures the amount of a substance
present
Qualitative test
determines whether the substance being
tested for is present or absent
Qualitative QC
Quality control is performed for both,
system is somewhat different
Controls available
Blood Bank/Serology/Micro
RPR/TPHA
Dipstick technology
Pregnancy
Quantative QC
Need data set of at least 20 points,
obtained over a 30 day period
Calculate mean, standard deviation,
coefficient of variation; determine
target ranges
Develop Levey-Jennings charts, plot
results
Accuracy and Precision
The degree of fluctuation in the
measurements is indicative of the
“precision” of the assay.
The closeness of measurements to the
true value is indicative of the “accuracy”
of the assay.
Quality Control is used to monitor both
the precision and the accuracy of the
assay in order to provide reliable
results.
Precision and Accuracy
Precise and
inaccurate
Precise and
accurate
Standard Deviation and
Probability
For a set of data with a
normal distribution, a
value will fall within a
range of:
+/-1 SD 68.2% of the
time
+/-2 SD 95.5% of the
time
+/-3 SD 99.7% of the
time
Monitoring QC Data
Use Levey-Jennings chart
Plot control values each run, make
decision regarding acceptability of run
Monitor over time to evaluate the
precision and accuracy of repeated
measurements
Review charts at defined intervals, take
necessary action, and document
Levey-Jennings Chart
A graphical method for displaying
control results and evaluating whether a
procedure is in-control or out-of-control
Control values are plotted versus time
Lines are drawn from point to point to
accent any trends, shifts, or random
excursions
When a rule is violated
Warning rule = use other rules to inspect
the control points
Rejection rule = “out of control”
Stop testing
Identify and correct problem
Repeat testing on patient samples and
controls
Do not report patient results until
problem is solved and controls indicate
proper performance
Solving “out-of-control”
problems
Policies and procedures for remedial
action
Troubleshooting
Alternatives to run rejection
Post Analytical
Interpretation of data
Data management
Reporting
Treatment of patient
Summary
Quality Control program validates test
accuracy and reliability of investigations
used in support of optimal patient care.
Reference
Text book of Medical Laboratory
Technology by Praful B. Godkar
Hemostasis & Quality Assurance by
Manipal University
http://www.ncbi.nlm.nih.gov/pmc/arti
cles/PMC2213906/
http://www.westgard.com/westgard-
rules/