Leadership Management Presentation - Think EI

Think Leadership, think EI

1. THINK: LEADERSHIPTHINK: LEADERSHIP
EI. EI? Oh!EI. EI? Oh!

2. This session aims to introduce the concept
of Emotional Intelligence and highlight its
importance as a vital business topic

3. ObjectivesObjectives
By the end of this session you will be able to:
•Explain what EI is and the key themes
associated with the topic
•Understand the latest development avenues
•Decide how to apply EI within your organisation
to forward your business

4. Definitions Definitions
“EI describes an ability, capacity or a skill to perceive, to
assess and to manage the emotions of oneself, of others
and of groups” Jill Dann
 “Emotional intelligence is the master aptitude, a capacity
that profoundly affects all other abilities, either facilitating
them or interfering with them” Daniel Goleman
“The habitual practice of using emotional information from
ourselves and other people; integrating this with our
thinking; using these to inform our decision making to
help us get what we want from the immediate situation
and from life in general”
Sparrow and Knight

5. Who pushes your buttons?Who pushes your buttons?
“The notion that others
can make us feel
good or bad is
untrue. Consciously,
or more frequently
unconsciously, we
are choosing how we
feel at every single
moment”
Candice Pert

6. The EI JourneyThe EI Journey
Self - Self -
AwarenessAwareness
Social Social
AwarenessAwareness
Relationship Relationship
ManagementManagement
Self-Self-
ManagementManagement

7. EI Competency Framework
Self
Awareness
Emotional Awareness
Self Confidence
Accurate Self Assessment
Self
Regulation
Self control
Trustworthiness
Conscientiousness
Adaptability
Innovativeness
Self
Motivation
Achievement driven
Commitment
Optimism
Initiative
Social
Awareness
Empathy
Service orientation
Developing others
Leveraging Diversity
Political Awareness
Social
Skills
Influence
Communication
Leadership
Change catalyst
Conflict management
Building Bonds
Collaboration & Cooperation
Team Capabilities

8. Seven Dimensions of Personal Seven Dimensions of Personal
EffectivenessEffectiveness
•Self Awareness
•Emotional Resilience
•Motivation
•Interpersonal Sensitivity
•Influence
•Decisiveness
•Conscientiousness and Integrity
Develop
• Self Awareness
• Interpersonal Sensitivity
• Influence
Exploit• Emotional Resilience
• Motivation
• Decisiveness
• Conscientiousness & Integrity

9. Future of EI – Future of EI – a fork in the roada fork in the road
Ability EI
•Concerns the actual
ability to perceive,
process and utilise
‘affect-laden information’
•“realm of cognitive ability”
•Measured by maximum-
performance tests (eg
MSCEIT)
Trait EI
•Concerns the individuals
self-perception of their
emotional abilities and
behavioural dispositions
•“realm of personality”
•Measured by self-report
questionnaires (eg
TEIQue

10. Trait EITrait EI
Trait EI – TEIQue 4 Factors, 15 sub-scales
Well-being Self-Control Emotionality Sociability
•Adaptability
•Self-esteem
•Trait
happiness
•Trait optimism
•Assertiveness
•Impulsiveness
(low)
•Self-motivation
•Stress
management
•Emotional perception
•Emotional expression
•Emotional
management (others)
•Emotional regulation
•Relationship skills
•Social
competence
•Trait empathy
Locke (2005): EI is not an ‘Intelligence’. EI describes Locke (2005): EI is not an ‘Intelligence’. EI describes
intelligence applied to a life domain – emotions. intelligence applied to a life domain – emotions.
Locke suggests EI should be redefined as a ‘skill’Locke suggests EI should be redefined as a ‘skill’

11. •Understanding
•Ability
•Integrity
•Consistency
•Fairness
•Openness

12. The 4 Quadrant Leadership ModelThe 4 Quadrant Leadership Model

13. Thank you for attending Thank you for attending
the sessionthe session

14. Trait EI Questionnaire (TEIQue)Trait EI Questionnaire (TEIQue)
Facets
 
Facets
 
 
                       
High scorers perceive themselves as…
 
High scorers perceive themselves as…
 
 
 
Adaptability …flexible and willing to adapt to new conditions.
Assertiveness  
…forthright, frank, and willing to stand up for their rights.
Emotion perception …clear about their own and other people’s feelings.
(self and others) 

Emotion expression …capable of communicating their feelings to others.
Emotion management …capable of influencing other people’s feelings.
(others) 
    
Emotion regulation …capable of controlling their emotions.
Impulsiveness (low) 
      …reflective and less likely to give in to their urges.
Relationships 
               …capable of having fulfilling personal relationships.
Self-esteem
     
 
            …successful and self-confident.
Self-motivation 
              …driven and unlikely to give up in the face of adversity.
Social awareness 
         …accomplished networkers with excellent social skills.
Stress management 
     …capable of withstanding pressure and regulating stress.
Trait empathy 
               …capable of taking someone else’s perspective.
Trait happiness 
              …cheerful and satisfied with their lives.
Trait optimism 
               …confident and likely to “look on the bright side” of life.
http://www.eiconsortium.org/measures/teique.html