Learning and Development Presented by Ms Harpreet Gill Cert IV Human Resource
What is Learning and Development • Change of behaviour as a result of training or experience is termed as learning • Learning is all about making employees knowledgeable while development is concerned with making employees incorporate new skills into their behaviour as habits • Practice and refinement allows for development while training is what accounts for learning Difference When it comes to Life
L&D Philosophy Makes a major contribution to the successful achievement of the organisations’ objectives benefits all stakeholders should be integrated with support the business and HR strategies Should be Performance related Should involves everyone Individual learning based on self-managed learning supported by coaching, mentoring and formal training.
L&D Process Analysis Design Develop Implement Evaluate
Improves Efficiency Improves Quality Versatility in Operations Employees Stability Individual Aspirations and needs Right quality to meet present and future Demand Objectives
Strategy for creating a Learning culture Develop and share the vision Empower employees Provide a supportive learning environment Use coaching techniques Provide guidance, time, resources and feedback Managers act as ‘role models’ Encourage networks- communities of practice Align system to vision
Methods to define L&D program Performance Development Review 360 Degree Feedback Objectives and Issues Training Management Development
Assessment Methods
Organisational Development Empowering leaders and individual employees Creating a culture of continuous improvement and alignment around shared goals Making change easier and faster Putting the minds of all employees to work Enhancing the quality and speed of decisions Making conflict constructive instead of destructive Giving leaders more control over results, by giving employees more control over how they do their jobs.
Other Development areas Professional Development Management and Supervisors Development Technological Development Workshop Development Leadership Development Experiential Learning Self-efficacy Visioning Attitude