Communication Llanguage What makes them different and similar?
Talking Parrot Speaking Parrot
Language is a system . Communication is a context. It has rules to follow systematically arranged through words and sentences which birth out the need for communication. It is a meaningful exchange of information through verbal and nonverbal messages.
Why is there a need to study communication? 1. It is mutual exchange. 2. To be understood. 3. Key progress and advancement. 4. Societal interaction of words. 5. God-given gift to express our adoration to Him.
COMMUNICATION: ITS PROCESS , STANDARDS, PRINCIPLES, AND ETHICS
OBJECTIVES: Describe the nature, components, process, principles and ethics of communication in various multicultural contexts
Lesson 1 outline: Components of Communication Standards of Communication The Communication Process Principles of Communication Ethics of Communication
A. C omponents of communication SENDER MESSAGE CHANNEL NOISE CONTEXT RECEIVER FEEDBACK
B. Communication Process
C. Standards of Communication
1. It is an interaction situation wherein the participants are affected by each one’s behavior.
2. One does communicate.
3. The message received is not necessarily the message sent.
4. Communication occurs simultaneously at more than one level.
Principles of interpersonal Communication 1. It is inescapable. 2. It is irreversible. 3. it is complicated. 4. it is contextual. a. psychological B. Situational C. Environmental D. Relational E. Cultural
D. Ethics of Communication: Straight Talk and Nonviolent Communication
Seek to elicit the best in communications and interactions with other group member; Listen when others speak; Speak non-judgmentally; Speak from your own experience and perspective, expressing your own thoughts, needs, and feelings; Seek to understand others; Avoid speaking for others. Manage your own personal boundaries. Share only what you are comfortable sharing; Respect the personal boundaries of others. Avoid interrupting and side conversations. Make sure that everyone has time to speak.
E. Principles of Communication:
#1 - Clarity The message should be clear by using appropriate language and communication channels.
#2 - Conciseness The message should be brief. It should be devoid of trivial details that would hinder communication.
#3 - Completeness The message should be complete and accurate. Background information should be given to provide better context.
#4 - Organization Effective communication is usually planned in order to ensure systematic flow of ideas.
#5 - Empathy The sender of the message should be sensitive to the needs of the receiver.
#6 - Flexibility Effective communicators know how to adapt to the varying needs and expectations of their audience, and modify message to avoid misunderstanding.
Quiz
as smc student, 1. Why communication is important? 2. Give one barrier of communication and explain it. 3. Give two examples of principles of communication and explain them.