Management and Decisions making using KPIs

management and KPIs

1. Management and Decisions Dr. Joseph Riad

2. Setting SMART goals SMART is an acronym that represents important characteristics, which goals have to comply to in order to be effective and achieve their objectives. It stands for: S pecific M easurable A mbitious R elevant T ime bound Performance Management Training 2

3. SMART Goals Specific : The goal must be clear. This focuses individuals’ attention on exactly what needs to be done. It cannot be a general statement like be better at sales or be more organized. Performance Management Training 3

4. SMART Goals Measurable : Quantitative goals are useful as a basis for feedback about objectives progress. Place some form of measurement that is easily verifiable to the goal. Performance Management Training 4

5. SMART Goals Ambitious : If you want to achieve what you have set yourself, challenge yourself and think of an ambitious goal that will generate passion and motivation. Your success will be all the more rewarding and deserved. Performance Management Training 5

6. SMART Goals Relevant : Each of your goals should align with Organization values and larger, long-term goals. If a goal doesn’t contribute toward your broader objectives, you might rethink it. Performance Management Training 6

7. SMART Goals Timely : Always set a time limit or timeframe. Do not allow your employee’s goal to wander aimlessly. Performance Management Training 7

8. Write 3 SMART goals

9. Blood pressure, cholesterol levels, body mass index, etc. Improve health KPI Goal The objective you are trying to achieve The measure(s) that help you understand whether you are achieving your results Goals are Not KPIs 9