Management MCB

This is a report on Muslim Commercial Bank MCB Pakistan, one of the largest banks in Pakistan.
This report is based on the course outline of MAN 301: Principles of Management

1. ace presentations Note this report was made in 2014. We have also utilized internet resource. Grateful to VP Risk Mr. Kumar

2. Muslim Commercial Bank PRESENTED BY: Yasoob Raza Zaidi (17029) Ashish Chawla (16991) Muhib Ali Shah (17040) Salman Baig (17840) Abdur Rehman ( 17632) Muhammad Husayn ( ID: 20141-17712 )

3. HISTORY MCB Bank Limited was incorporated by the Adamjee Group on July 9, 1947, as a limited company. The bank was nationalized in 1974 during the government of Zulfikar Ali Bhutto. This was the first bank to be privatized in 1991. The president of the bank is M.U.A Usmani .

4. SWOT Analysis STRENGTH MCB is a well established bank, enjoying long history of over 55 years of experience and profitable operation. MCB was the first privatized bank that gives it an edge over other nationalized banks. MCB is the market leader in introduction of E-banking and it has the largest ATM network in the country. WEAKNESS The overseas branch network of MCB is limited. It has only four overseas branches. Most of the employees lack managerial training as they are not properly educated.

5. OPPORTUNITY MCB may enhance its Rupee Travellers Cheques (RTCs) sales by searching for new market . THREAT The Rupee Travellers Cheque (RTC) sales volumes may be affected on account of regulatory restriction imposed by SBP on issuance to large value denominations

6. ORGANIZATIONAL CHART Audit & RAR Wholesale BANKING CORPORATE AFFAIRS BOARD OF DIRECTORS COMPLIANCE & BANKING ol RISK MANAGEMENT SPECIAL ASSET MANAGEM .NT HUMAN RESOURCE MANAGEMENT urce Management INFO TECHNOLOGY chnology STRATEGIC PLANNING nt Banking FINANCIAL CONTROL COMMERCIAL BANKING Operations CONSUMER BANKING ing TREASURY & FOREX orex ISLAMIC BANKING Chairman President

7. Mr.Deepak Kumar Senior Vice President/Unit Head- Risk Management

8. Vision Statement To be the leading financial services provider, partnering with our customers for a more prosperous and secure future.   Mission Statement We are a team of committed professionals, providing innovative and efficient financial solutions to create and nurture long-term relationships with our customers.

9. Decision Making Normative Model Positive Model- Situational Ideal vs Realistic Idealistic Failure Leads to evaluation of factors and particular reason How, Why and When to make decisions

10. Human Resource Management Strong HRM is key input for work everywhere and so in MCB it is vital Recruitment and Selection takes place by HR department only Annual Recruitment for whole country, only in South and North offices. After Hiring New Recruits are trained. Via Lectures and 3 month work at different branches

11. Control Employee assessment Performance System and Control Senior Approval and Recommendations Job, Bonus and Attendance Yearly Evaluation- Functionality, Entitlement and Monetry

12. Innovation Innovation in Service Innovation in ideology New and different marketing strategies Concept of Convenience Brand Management looks for target group Imagination and connecting logos

13. Organization Culture Culture based upon different organization Organizational feel reflects culture. Different Divisions and Units have variant culture. Even the branches have their own cultures. Geographical Demographics.

14. Leadership Leader Needs Team. No team - No leader Leader is a strong Pressure Manager Sustain and Distribution of Pressure Due or undue pressure MCB has leaders of different divisions, units and branches. There is a huge dependency on leaders for large organization such as MCB

15. Leadership Leader is better decision maker Employee could be good or bad. Leader sets direction and paves path to destination

16. Motivation Leader is a great Motivator How much is the leader himself motivated? Positive Reinforcement Hardwork and Reward Support Team Building- Leader gives playing field for team workers to develop potential.