1. fuEufyf[kr esa ls dkSu&lh O;olkf;d iwokZuqeku dh ,d rduhd
ugha gS\
Which among the following is not a technique of Business
Forecasting?
(a) dky Js.kh fo’ys”k.k@ Time Series Analysis
(b) fopj.k fo’ys”k.k@ Variance Analysis
(c) izrhixeu fo’ys”k.k@ Regression Analysis
(d) vkxr&fuxZr fo’ys”k.k@ Input-output Analysis
M
C
Q
s
Kataria Classes
8707548600
2. izcU/k dh fuEu ifjHkk”kk fdlds }kjk nh xbZ\ ^^izcU/k ;g tkuus
dh dyk gS fd D;k djuk gS rFkk mls djus dk loksZRre ,oa
lqyHk rjhdk D;k gS\**
By whom the following definition of management was given?
“Management is the art of knowing what you want to do and
then seeing that it is done in the best and the cheapest way”.
(a) ,Q- MCY;w- Vsyj@ F. W. Taylor
(b) gsu~jh Qs;ksy@ Henry Fayol
(c) bZ- ,Q- ,y- czsp@ E. F. L. Brech
(d) vksfyoj ‘kSYMu@ Oliver Sheldon
M
C
Q
s
Kataria Classes
8707548600
3. bues ls dkSu izca/ku „Z‟ esa fl)kar ds izfriknd gSa\
Who among the following is the Profounder of Theory „Z‟ in
Management?
(a) vczkge eklyks@ Abraham Maslow
(b) foDVj owze@ Victor Vroom
(c) fofy;e eSdxzsxj@ William McGregor
(d) ,YÝsM gtZcxZ@ Alfred Herzberg
(e) fofy;e vkmph@ William Ouchi
M
C
Q
s
Kataria Classes
8707548600
4. izfrosnu ds lkekU; fl)kar gS\
General principles of reporting are
(a) rqyuk@ Comparison
(b) laxrrk@ Consistency
(c) ifj’kq)rk@ Correctness
(d) mi;qZDRk lHkh@ All of the above
M
C
Q
s
Kataria Classes
8707548600
5. ^^izca/ku ,d ,slk vax gS ftls dsoy dk;ksZa ds ek/;e ls
ifjHkkf”kr fd;k tk ldrk gSA** ;g ifjHkk”kk nh x;h gS%
“Management is an organ, which can be defined only through
functions”- This definition is given by:
(a) ,Me fLeFk }kjk@ Adam Smith
(b) tkWtZ Vsjh }kjk@ George Terry
(c) ihVj ,Q- Mªdj }kjk@ Peter F. Drucker
(d) gsujh Qs;ksy }kjk@ Henry Fayol
M
C
Q
s
Kataria Classes
8707548600
6. mís’;ksa ds }kjk izca/ku fl)kar dh vo/kkj.kk dks izlkfjr fd;k
x;k Fkk%
The concept of management by objectives was propagated by:
(a) gsjkYM dwUt }kjk@ Herald Koontz
(b) jkYQ Msfol }kjk@ Ralph Davis
(c) ,p- ,y- xSUV }kjk@ H. L. Gantt
(d) ihVj ,Q- Mªdj }kjk@ Peter F. Drucker
M
C
Q
s
Kataria Classes
8707548600
7. vfHkizsj.k ds X rFkk Y fl)kar dk izfriknu --------us fd;kA
X and Y Theory of Motivation was propounded by ____
(a) esdxzsxj@ Mcgregor
(b) gtZoxZ@ Herzberg
(c) vkmph@ Ouchi
(d) ekLyks@ Maslow
M
C
Q
s
Kataria Classes
8707548600
8. izcU/k ds dk;Z ds :i esa foi.ku dk vk’k; gS&
Marketing as a function of management implies:
(a) Well thought out setting up of distribution channels to see
that the goods reach the consumers
(b) Directing the flow of goods and services from producers to
consumers
(c) Planning, pricing, promoting and distributing want-
satisfying goods and services to present and potential
consumers
(d) Delivering to the customer what he needs
M
C
Q
s
Kataria Classes
8707548600
9. gtZcxZ esa o`f) vfHkizsjd vkjksX; foKku fl)kar vuqlkj vkjksX;
?kVd mRrjnk;h gksrs gSa&
According to Herzberg‟s Motivator-Hygiene Theory, the
Hygiene factors are responsible for:
(a) larqf”V esa o`f) ds fy,@ Increase in satisfaction
(b) vlarqf”V esa deh ds fy,@ Decrease in dissatisfaction
(c) etnwjh esa deh ds fy,@ Increase in wages
(d) mRikndrk esa o`f) ds fy,@ Increase in productivity
M
C
Q
s
Kataria Classes
8707548600
10. ^^vfHkizsj.k ds nks lk/kd fl)kar** dk izfriknu fd;k Fkk&
The two factor theory of motivation was propounded by:
(a) ihVj Mªdj us@ Peter Drucker
(b) gtZcxZ us@ Herzberg
(c) eSdxzsxj us@ Mc Gregor
(d) eSLyks us@ Maslow
M
C
Q
s
Kataria Classes
8707548600
11. vfHkizsj.k ls lacaf/kr izcU/k ds Z fl)kar dk fodkl fd;k Fkk&
The theory Z of management relating to motivation was
developed by:
(a) Mxyl eSdxzsxj us@ Dougles McGregor
(b) psLVj vkbZ- cukZMZ us@ Chester I. Bernard
(c) fofy;e th vkmph us@ William G. Ouchi
(d) jsfUll fydVZ us@ Rensis Likert
M
C
Q
s
Kataria Classes
8707548600
12. ^vkSipkfjd lewg ds ek/;e ls rFkk mlds }kjk dk;Z lEikfnr
djus dh dyk gh izcU/ku gS* ;g ifjHkk”kk nh gS&
“Management is and art of getting things done through and
with formally organized group.” This definition has been
given by:
(a) ihVj Mªdj us@ Peter Drucker
(b) gsujh Qs;ksy us@ Henry Fayol
(c) gsjksYM dw.V~Tk us@ Harold Koontz
(d) ,Q- MCY;w- Vsyj us@ F. W. Taylor
M
C
Q
s
Kataria Classes
8707548600
13. eSLyksa dh vko’;drk Øec)rk fopkj/kkjk ds vuqlkj]
vko’;drk ds Lrj gSa&
According to Need-Hierarchy theory of Maslow, the levels of
need hierarchy are:
(a) 3
(b) 2
(c) 4
(d) 5
M
C
Q
s
Kataria Classes
8707548600
14. ^vfHkizsj.k dk tsM* dk fl)kar fdlus fodflr fd;k&
Who developed Theory „Z‟ of motivation:
(a) ts- LVSlh ,Mel@ J. Stacy Adams
(b) cwze@ Vroom
(c) eSd xzsxj@ McGregor
(d) fofy;e vkmph@ William Ouchi
M
C
Q
s
Kataria Classes
8707548600
15. foDVj czwe fuEu ds izfriknd Fks&
Victor Vroom was the propounded of:
(a) Øfed vko’drk fopkj/kkjk@ Need Hierarchy theory
(b) ewY; izR;k’kk fopkj/kkjk@ Valence expectancy theory
(c) ^tsM* fopkj/kkjk@ „Z‟ theory
(d) iFk&y{; fopkj/kkjk@ Path-goal theory
M
C
Q
s
Kataria Classes
8707548600
16. vfHkizsj.k dh okbZ fopkj/kkjk dh ekU;rk gS fd
Theory Y of motivation assumes that
(a) A person has inherent dislike for work.
(b) A person works only when coerced and directed
(c) An average person cannot be motivated
(d) People do not hate work
M
C
Q
s
Kataria Classes
8707548600
17. gkFkkWuZ iz;ksxksa dk ifj.kke cuk&
Hawthorne experiments led to
(a) O;gjkRed fl)kar@ Behavioral Theory
(b) oSKkfud izca/k fl)kar@ Scientific Management Theory
(c) iz’kklfud izca/k fl)kar@ Administrative Management
Theory
(d) O;oLFkk dk fl)kar@ System Theory
M
C
Q
s
Kataria Classes
8707548600
18. ^^’kkWi eSusatesaV** iqLrd tks 1903 esa izdkf’kr gqbZ--- dk ys[kd
gSA
“Shop Management” book published in the year 1903 has
been written by
(a) ,p- Qs;ksy@ H. Fayol
(b) fofy;e ,e- QkDl@ William M. Fox
(c) ,Q- MCY;w- Vsyj@ F. W. Taylor
(d) ,p- lkbeu@ H. Simon
M
C
Q
s
Kataria Classes
8707548600
19. ^vkns’k dh ,drk* fl)kar dk vk’k; gS&
The principle of “Unity of Command” implies.
(a) fopkjksa ,aao dk;ksZa dh ,drk@ Unity of thought and action
(b) v/khuLFkksa esa ,drk@ Unity among subordinates
(c) LVkQ vf/kdkjh }kjk funsZ’k@ Instructions from staff
authority
(d) ,d js[kkf/kdkjh }kjk funsZ’k@ Instructions from one line
authority
M
C
Q
s
Kataria Classes
8707548600
20. ^ekufld Økafr* dh vo/kkj.kk fdlus nh\
Who gave the concept of „mental revolution‟?
(a) gsujh Qs;ksy@ Henry Fayol
(b) gtZcxZ@ Herzberg
(c) eSLyks@ Maslow
(d) ,Q- MCY;w Vsyj@ F. W. Taylor
M
C
Q
s
Kataria Classes
8707548600
21. fuEufyf[kr esa ls dkSu&lh ,d O;olkf;d ^^iwokZuqeku dh
rduhd ugha gSa\
Which among the following is not a business forecasting
technique?
(a) ctVu@ Budgeting
(b) ykHk&fu;kstu@ Profit planning
(c) ykxr ekudksa dk fu/kkZj.k@ Determining the cost standards
(d) foRrh; fooj.kksa dk izLrqrhdj.k@ Presenting financial
statements
M
C
Q
s
Kataria Classes
8707548600
22. ^LokWV* dk iz;ksx gksrk gS&
„SWOT‟ is used for:
(a) fu;kstu ds fy,@ Planning
(b) laxBu ds fy,@ Organizing
(c) vfHkizsj.k ds fy,@ Motivating
(d) fu;a=.k ds fy,@ Controlling
M
C
Q
s
Kataria Classes
8707548600
23. vf/kdka’k laxBuksa ds fy, izeq[k y{; gS
The major goals for most organizations are
(a) lkekftd] futh vkSj mRiknu@ Societal, personal and
output
(b) lkekftd] mRiknu vkSj iz.kkyh@ Societal, output and
system
(c) futh vkSj voS;fRrd@ Personal and impersonal
(d) buesa ls dksbZ ugha@ none of these
M
C
Q
s
Kataria Classes
8707548600
24. mís’;ksa }kjk izcU/k n`f”Vdks.k ds varxZr izR;sd mís’; esa vko’;d
rRo ugha gS\
The element not necessary in each objective under
Management by Objectives (MBO) approach is:
(a) ykxr rRo@ Cost element
(b) ekuoh; laca/k rRo@ Human relation element
(c) le; rRo@ time element
(d) ekiuh; rRo@ Measurable element
M
C
Q
s
Kataria Classes
8707548600
25. fØ;kRed laxBu vk/kkfjr gS
Functional organization is based on
(a) dsoy fof’k”Vhdj.k ij@ specialization only
(b) dsoy lkekU;hdj.k ij@ generalization only
(c) fof’k”Vhdj.k ,oa lkekU;hdj.k nksuksa ij@ Both
specialization and generalization
(d) mi;qZDr esa ls dksbZ ugha@ None of the above
M
C
Q
s
Kataria Classes
8707548600
26. eSfVªDl laxBu lajpuk fuf’pr :i ls fdl fla)kar ij
vfrØe.k gS\
Matrix organization structure is essentially a violation of the
principle of:
(a) vkns’k dh ,drk@ Unity of Command
(b) Ldsyj psu@ Scalar Chain
(c) fn’kk dh ,drk@ Unity of Direction
(d) Je&foHkktu@ Division of Labour
M
C
Q
s
Kataria Classes
8707548600
27. vkSipkfjd laxBu og gS tgka
A formal organization is one where :
(a) lRrk dks vkSipkfjd cuk;k tkrk gS@ Authority is
formalised
(b) Relationship between people are well defined
(c) At every stage position, responsibility, authority and
accountability are clearly defined
(d) lRrk o nkf;Ro dks leku fd;k tkrk gS@ Authority and
responsibility are equated
M
C
Q
s
Kataria Classes
8707548600
28. laxBu ds ^vf/kØe fl)kar* dk fufgrkFkZ gS&
The scalar principle of organization implies:
(a) A subordinate should have only one superior
(b) Line of authority must be clearly defined
(c) Manager should directly supervise only a limited number
of subordinates
(d) All authority must vest in one single person
M
C
Q
s
Kataria Classes
8707548600
29. lekns’k dh ,drk dk vFkZ ------gSA
Unity of command refers to:
(a) Centralization of authority at the top level
(b) A single subordinate should accept order and report to a
single boss usually
(c) Command given by the commander in chief of the army
to the subordinate
(d) One who has very good command to take up any
leadership role
M
C
Q
s
Kataria Classes
8707548600
30. ;g fdlus voyksdu fd;k fd dkexkjksa dk O;ogkj vkSj Hkkouk,a
?kfu”V :i esa lacaf/kr gS\
Who observed that a worker‟s behavior and sentiments are
closely related?
(a) ihVj Mªdj@ Peter Drucker
(b) ,Yvu es;ks@ Elton Mayo
(c) ,Q- MCY;w- Vsyj@ F. W. Taylor
(d) Msy ;ksMj@ Dale Yoder
M
C
Q
s
Kataria Classes
8707548600
31. funsZ’ku esa lfEefyr gSa&
Direction includes:
(a) ekxZn’kZu ,oa ltk@ Guidance and punishment
(b) dsoy dk;ksZa ls fuiVuk@ Exclusive dealing with jobs
(c) Motivation, leadership as well as superintendence
(d) dk;Z vkoaVu@ Assignment of duties
M
C
Q
s
Kataria Classes
8707548600
32. lans’kksa ds mikfjeq[kh rFkk v/kkseq[kh izokgksa ls curk gS&
Upward and downward flow of messages constitute
(a) {kSfrt lEizs”k.k@ Horizontal communication
(b) yEcor~ lEizs”k.k@ Vertical communication
(c) d.khZ; lEizs”k.k@ Diagonal communication
(d) mijksDr esa ls dksbZ ugha@ None of the above
M
C
Q
s
Kataria Classes
8707548600
33. iVZ rFkk lh-ih-,e- dk iz;ksx gksrk gS
PERT and CPM are used for
(a) laxBu gsrq@ Organizing
(b) fu;kstu gsrq@ Planning
(c) fu;a=.k gsrq@ Controlling
(d) Both (a) and (b)
M
C
Q
s
Kataria Classes
8707548600
34. izcU/k dk vafre dk;Z gS&
The last function of management is
(a) funsZ’ku@ Directing
(b) fu;a=.k@ Controlling
(c) laxBu@ Organising
(d) fu;kstu@ Planning
M
C
Q
s
Kataria Classes
8707548600
35. PERT rduhd iz;ksx dh tkrh gS\
PERT is a technique used for:
(a) xq.kork izcU/k ds fy,@ Quality management
(b) iz;kstuk izcU/k ds fy,@ Decision-making
(c) fu.kZ; ysus ds fy,@ Decision-making
(d) laxBu ds fy,@ Organizing
M
C
Q
s
(a) gSsu dk
(b) Vsyj dk
(c) Qs;ksy dk
(d) vkj- cslsV dk
M
C
Q
s
Kataria Classes
8707548600
38. izcU/k ds fu;a=.k laca/kh dk;Z esa fuEufyf[kr esa ls dkSu ‘kkfey
gS\
Which one of the following is the control function of
management?
(a) ctV laca/kh fu;a=.k@ Budgetary control
(b) ykxr fu;a=.k@ Cost control
(c) foRrh; fu;a=.k@ Financial control
(d) buesa ls lHkh@ All of these
M
C
Q
s
Kataria Classes
8707548600
39. og izfØ;k ftlesa okLrfod ifj.kkeksa dh visf{kr ifj.kkeksa ls
rqyuk dh tkrh gS] dgykrh gS%
The process in which actual results are compared with desired
result is called:
(a) leUo;@ Coordination
(b) funsZ’ku@ Direction
(c) fu;a=.k@ Control
(d) fu;kstu@ Planning
M
C
Q
s
Kataria Classes
8707548600
40. izcU/ku dk lkj gS\
The essence of management is
(a) fu;kstu@ Planning
(b) laxBu@ Organizing
(c) leUo;u@ Co-ordinating
(d) fu;a=.k@ Control
M
C
Q
s
Kataria Classes
8707548600
41. gtZcxZ ds vfHkizsj.k LokLF; fl)kar dk vfHkizsjd rRo gS
Which are the following, as per Hergberg‟s motivation
hygiene theory, is a motivating factor
(a) dk;Z lqj{kk@ Job Security
(b) daiuh ds uhfr@ Company Policy
(c) dk;Z Lo;a@ Work itself
(d) ikjLifjd laca/k@ Interpersonal Relationship
M
C
Q
s
Kataria Classes
8707548600
42. fdlh laxBu esa mi&bdkb;ksa ds dk;ksZa dks ,d lrr iSVuZ esa
tksM+us ds fy, mi;ksx dh tkus okys ra= ds lewg dks dgrs gS
…..is the set of mechanisms used in an organization of link th
action of its sub units into a consistent pattern.
(a) foHkkxh;dj.k@ Depart mentation
(b) leUo;@ Coordination
(c) fu;a=.k@ Control
(d) vkSipkfjd izkf/kdkjh@ Formal authority
M
C
Q
s
Kataria Classes
8707548600
43. leUo; ds rRo gS
The elements of coordination are
(a) lkewfgd iz;kl@ Group effort
(b) dk;ksZa esa ,drk@ Unity of action
(c) leku mís’;@ Common purpose
(d) mi;qZDr lHkh@ All of the above
M
C
Q
s
Kataria Classes
8707548600
44. leUo; esa ‘kkfey gS%
Co-ordination involves:
(a) iwokZuqeku@ Forecasting
(b) mís’; dh ,drk@ Unity of purpose
(c) LVkQ dk p;u@ Selection of staff
(d) mi;qZDRk lHkh@ All of these
M
C
Q
s
Kataria Classes
8707548600
45. og ‘kfDr tks fdlh O;fDr dks dk;Z djus ds fy;s xfr iznku
djrh gS dgykrh gS&
The force that drives a person to take action is called
(a) izcU/ku@ Management
(b) funsZ’ku@ Directing
(c) fu;a=.k@ Controlling
(d) vfHkizsj.k@ Motivation
M
C
Q
s
Kataria Classes
8707548600
46. vfHkizsj.k ds f}?kVd fl)kar dk fodkl fd;k x;k&
Two factor theory of motivation was propounded by
(a) gtZcxZ@ Herzberg
(b) esdxzsxj@ Mcgregor
(c) fofy;e vkmph@ William Ouchi
(d) ,- ,p- ekLyks@ A. H. Maslow
M
C
Q
s
Kataria Classes
8707548600
47. fuEufyf[kr fl)karksa esa ls dkSu&lk fl)kar okbZ dks U;k;laxr
cukrk gS\
Which among the following justifies the principles of Theory
Y?
(a) People are self motivated and are willing to work
(b) People by default do not want to work.
(c) Punishment creates a fear, which leads people to work.
(d) The motive of working is to avoid penalties or
punishments
M
C
Q
s
Kataria Classes
8707548600
48. fofy;e vksmph }kjk izfrikfnr fd;k x;k FkkA
…..was propounded by William Ouchi.
(a) ERG Theory
(b) X Theory
(c) Y Theory
(d) Z Theoy
M
C
Q
s
Kataria Classes
8707548600
49. fdlh leL;k dk lek/kku djus ds fy;s oSdfYid mik;ksa esa ls
fdlh ,d mik; dk p;u djus dks dgk tkrk gS&
The process of selecting a course of action out of alternative
courses to solve a problem is known as
(a) fu;kstu@ Planning
(b) fu.kZ;u@ Decision
(c) funsZ’ku@ Diretcing
(d) fu;a=.k@ Controlling
M
C
Q
s
Kataria Classes
8707548600
50. fu.kZ;u esa ifjlhfer foosdrk dh vo/kkj.kk dh nsu gS
The concept of bounded rationality has been given by in
decision Making.
(a) Mkoj@ Daver
(b) Mªdj@ Drucker
(c) lkbeu@ Simon
(d) ,yu@ Allen
M
C
Q
s
Kataria Classes
8707548600
51. loksZRre fodYi dk p;u egRoiw.kZ pj.k gS%
Selection of best alternatives is an important step in:
(a) fu;kstu esa@ Planning
(b) fu.kZ;u esa@ Decision making
(c) iwokZuqeku esa@ Forecasting
(d) fØ;kUo;u esa@ Implementation
M
C
Q
s
(a) fu.kZ;u
(b) laxBu
(c) fu;kstu
(d) funsZ’ku
M
C
Q
s
Kataria Classes
8707548600
53. fofHkUu foHkkxksa esa fofHkUu Lrj ds yksxksa ds e/; lwpuk ds izokg
dks ftl :i ls tkuk tkrk gS] mls dgrs gSa&
Flow of information amongst people of different departments
at different level is known as
(a) {kSfrt lEizs”k.k@ Horizontal Communication
(b) m/oZeq[kh lEizs”k.k@ Upward Communication
(c) vukSipkfjd lEizs”k.k@ Informal Communication
(d) fod.khZ lEizs”k.k@ Diagonal Communication
M
C
Q
s
Kataria Classes
8707548600
54. xzsi&okbu lEizs”k.k gS&
Grape-vine communication is:
(a) vkSipkfjd@ Formal
(b) vukSipkfjd@ Informal
(c) Å/oZxkeh@ Upward
(d) v/kksxkeh@ Downward
M
C
Q
s
Kataria Classes
8707548600
55. ^vaxwjhyrk* lapkj gS
„Grapevine‟ communication is type of
(a) vkSipkfjd lapkj dk izdkj@ Fromal Communication
(b) vukSipkfjd lapkj dk izdkj@ Informal Communication
(c) yEcor~ lapkj dk izdkj@ Vertical Communication
(d) buesa ls dksbZ ugah@ None of these
M
C
Q
s
Kataria Classes
8707548600
56. usr`Ro dh og ‘kSyh ftlesa lewg ds lnL;ksa dks viuk dk;Z
Lora=rkiwoZd djus dh vuqefr iznku dh tkrh gS] dgykrh gS
A leadership style in which group members are allowed to
carry out their work freely is called
(a) fuckZ/koknh ‘kSyh@ Free-rein style
(b) tura=h; ‘kSyh@ Democratic style
(c) fujadq’k ‘kSyh@ Autocratic style
(d) iSr`d ‘kSyh@ Paternalistic style
M
C
Q
s
Kataria Classes
8707548600
57. usr`Ro ds xq.k tUetkr gksrs gS ;g fopkj vax gSa&
“Leadership qualities in born”. This notion forms part of
(a) usr`Ro ds vuq;k;h fl)kar dk@ The followership theory of
leadership
(b) usr`Ro ds O;ogkjkRed fl)kar dk@ The behavioral theory
of leadership
(c) usr`Ro ds ekxZ&Yk{; fl)kar dk@ The path-goal theory of
leadership
(d) usr`Ro ds egku O;fDr fl)kar dk@ The great-men theory
of leadership
M
C
Q
s
Kataria Classes
8707548600
58. foØ; ctV gS ,d%
Sales budget is a
(a) dk;kZRed ctV@ Functional budget
(b) ekLVj ctV@ Master budget
(c) O;; ctV@ Expenditure budget
(d) buesa ls dksbZ ugha@ None of these
M
C
Q
s
Kataria Classes
8707548600
59. vf/kdkjksa dk HkkjkiZ.k laxBu dk vkdkj cukrk gS
Delegation of authority makes the size of the organization
(a) NksVk laxBUk@ Small organization
(b) cM+k laxBUk@ Large organization
(c) cgqr cM+k laxBUk@ Very large organization
(d) vfr y?kq laxBu@ Mini organization
M
C
Q
s
(a) Ik’pkr~orhZ@ Succeeds
(b) iwoZorhZ@ Precedes
(c) leorhZ@ Simultaneous
(d) buesa ls dksbZ ugha@ None of these
M
C
Q
s
Kataria Classes
8707548600
61. dk;Z fo’ys”k.k dk rkRdkfyd mRikn gS
The immediate product of job analysis is
(a) dk;Z ewY;kadu@ Job Evaluation
(b) dk;Z fooj.k@ Job description
(c) dk;Z fof’k”Vdj.k@ Job specification
(d) dk;Z le`)rk@ Job Enrichment
M
C
Q
s
Kataria Classes
8707548600
62. dk;Z le`f)dj.k gS---------
Job enrichment is
(a) leku dq’kyrk okys nwljs dk;Z esa tkuk@ Moving to another
job with same skill set
(b) inksUufr@ Promotion
(c) LFkkukUrj.k@ Transfer
(d) orZeku dk;Z esa fØ;kvksa ,oa drZO;ksa dks c<+kuk@ Adding
task and duties to the existing job
M
C
Q
s
Kataria Classes
8707548600
63. dk;Z eqfDr ls vk’k; gS&
Retrenchment is
(a) A denial of employment for a short period
(b) A denial of employment for a long period
(c) A denial of employment forever
(d) None of these
M
C
Q
s
Kataria Classes
8707548600
64. & fu;qfDr djrs le;] fu;ksDrk }kjk laxBu dh czk.M Nfo dk
izpkj djuk----dgykrk gSA
While recruiting, employer promotes brand image of
organization, which is called
(a) fu;ksDrk czkf.Max@ Employer branding
(b) deZpkjh czkf.Max@ Employee branding
(c) laxBu czkf.Max@ Organization branding
(d) ekuo ‘kfDr fu;kstu@ Manpower planning
M
C
Q
s
Kataria Classes
8707548600
65. fu;a=.k esa lHkh ‘kkfey gS flok;&
Control involves all but
(a) ifj.kke ekiu@ Measuring results
(b) y{; LFkkfir djuk@ Establishing goals
(c) lq/kkjkRed dk;Zokgh djuk@ Taking corrective action
(d) ekuo lalk/ku dk p;u@ Selecting Human Resource
M
C
Q
s
Kataria Classes
8707548600
66. fuEukafdr esa ls dkSu fdlh laxBu esa ekuo lalk/ku dh xq.koRrk
ugha gS\
Which of the following is not the quality of human resources
in any organization?
(a) Their behaviour to stimuli is often inconsistent and
unpredictable
(b) They depreciate with passage of time in terms of skills
(c) They are heterogeneous
(d) Retaining qualified human resources is a challenge for
managers
M
C
Q
s
Kataria Classes
8707548600
67. dk;Z dk uke] dk;Z LFky] lkjka’k] dk;ksZa] mi;ksx esa ykbZ xbZa
lkefxz;ksa] dk;Z n’kkvksa] vkfn enksa dks varfoZ”V djus okys fooj.k
dks dgk tkrk gS\
A statement containing items such as job title, location,
summary, duties, materials used working conditions e.t.c, is
called
(a) dk;Z fofunsZ’ku@ Job specification
(b) dk;Z ewY;kadu@ Job evaluation
(c) dk;Z fooj.k@ Job description
(d) dk;Z fo’ys”k.k@ Job analysis
M
C
Q
s
Kataria Classes
8707548600
68. fuEufyf[kr esa ls dkfeZdksa ds p;u dh ikjLifjd fof/k gS
Which one of the following is a traditional method for
selection of personnel?
(a) lk{kkRdkj@ Interview
(b) p;u ijh{k.k@ Selection Test
(c) diky foKku@ Phrenology
(d) vfHk:fp ijh{k.k@ Aptitude Test
M
C
Q
s
Kataria Classes
8707548600
69. f’kYiksa] O;kikjksa vkSj rduhdh {ks=ksa esa izf’k{k.k fof/k dks dgrs gSa
The method of training in crafts, trades and technical areas is
known as:
(a) ngyht ij izf’k{k.k@ Vestibule training
(b) vuqf’k{k.k@ Coaching
(c) izfrikyu@ Mentoring
(d) izf’k{kq@ Apprenticeship
M
C
Q
s
Kataria Classes
8707548600
70. O;kogkfjd :i ls ,adjM jsfVax Ldsy ,d rduhd gS ftldk
mi;ksx fd;k tkrk gS
Behaviorally Anchored Rating Scale is a technique used for:
(a) p;u ds fy,@ Selection
(b) vuqorhZ fu;kstu ds fy,@ Succession Planning
(c) fu”iknu ewY;kadu ds fy,@ Performance appraisal
(d) HkrhZ ds fy,@ Recruitment
M
C
Q
s
Kataria Classes
8707548600
71. vH;fFkZ;ksa dh cM+h la[;k dks de dj NksVs lewg esa ifjofrZr
djus dh izfØ;k dks dgk tkrk gS&
The process of narrowing a large number of candidates to a
smaller field is called
(a) nkSM+@ Rushing
(b) HkrhZ@ Recruitment
(c) p;u@ Selection
(d) ukekadu@ Enrollment
M
C
Q
s
Kataria Classes
8707548600
72. fuEufyf[kr esa ls dkSu lh izf’k{k.k i)fr HkrhZ fd;s x;s uo
deZpkjh dks fofHkUu O;kolkf;d dk;Z] izHkkx vkSj foHkkxksa ls
:c: djkrh gS\
Which of the following training methods exposes the newly
recruited employee to the various business functions, divisions
and departments?
(a) vfHkeq[khdj.k@ Orientation
(b) osLVhC;wy izf’k{k.k@ Vestibule Training
(c) laO;ogkj fo’ys”k.k@ Transition Analysis
(d) jksy IysbZax@ Role Playing
M
C
Q
s
Kataria Classes
8707548600
73. ekuo lalk/ku izcU/ku ds i)fr mikxe izk:i esa fuEufyf[kr esa
ls D;k lekfo”V ugha gksrk gS\
Which of the following is not included in the model of the
systems approach to human resource management?
(a) foHkkxhdj.k@ Depart mentation
(b) HkrhZ@ Recruitment
(c) fu”iknu ewY;kadu@ Performance Appraisal
(d) inksUufr@ Promotion
M
C
Q
s
Kataria Classes
8707548600
74. deZpkfj;ksa ds Hkkoh ;ksxnkuksa dk orZeku ewY; fuEufyf[kr dk
rjhdk gksrk gS
The present value of the future contributions of employees is
one of the methods of
(a) ekuo lalk/ku ys[kkadu@ HR Accounting
(b) eqnzk LQhfr ys[kkadu@ Inflation Accounting
(c) lkekftd ys[kkadu@ Social Accounting
(d) mRrjnkf;Ro ys[kkadu@ Responsibility Accounting
M
C
Q
s
Kataria Classes
8707548600
75. fuEufyf[kr esa ls dkSu ,p vkj ,e ls lacaf/kr ugha gSa\
Who is not associated with HRM?
(a) ekbdy ts- tqfl;l@ Michael J Jucius
(b) Msy ;ksMj@ Dale Yodar
(c) ,Mfou ch- fQYiks@ Edvoin B. Flippo
(d) ds- ds- MsfoV@ K.K Devit
M
C
Q
s
Kataria Classes
8707548600
76. laxBu ds fy;s dkfeZdksa dh ykxr ,ao ewY; dk ekiu blls
lacaf/kr gSa
Measuring cost and value of personnel for organization if
related to:
(a) lkekftd ys[kkadu@ Social Accounting
(b) eqnzk&LQhfr ys[kkadu@ Inflation Accounting
(c) okrkoj.k laca/kh ys[kkadu@ Environmental Accounting
(d) ekuoh; lalk/ku ys[kkadu@ Human Resource Accounting
M
C
Q
s
Kataria Classes
8707548600
77. tXxh ,oa yko ekWMy lacaf/kr gS
Jaggi and Lau‟s Model is related to:
(a) lkekftd ys[kkadu@ Social Accounting
(b) ekuo lalk/ku ys[kkadu ls@ Human Resource Accounting
(c) eqnzk LQhfr ys[kkadu ls@ Inflation Accounting
(d) mijksDr esa fdlh ls ugha@ None of the above
M
C
Q
s
Kataria Classes
8707548600
78. deZpkfj;ksa ds ewY;kadu dh izfØ;k dgykrh gS
The person of evaluating employee is called:
(a) fu”iknu ewY;kadu@ Performance appraisal
(b) HkrhZ@ Recruitment
(c) izos’k ifjp;@ Induction
(d) dk;Z ewY;kadu@ Job evalution
M
C
Q
s
Kataria Classes
8707548600
79. laosnu’khy izf’k{k.k fn;k tkrk gS&
Sensitivity training is given
(a) dk;Z ls gVdj@ off the job
(b) ,d O;fDrxr deZpkjh dks@ to an individual employee
(c) dk;Z ij@ on the job
(d) fo’ks”k dk;Z gsrq@ for specific job
M
C
Q
s
Kataria Classes
8707548600
80. ,d larks”ktud etnwjh iz.kkyh ds vko’;d rRoksa esa lfEefyr
ugha gS&
Essentials of a satisfactory wage system do not include
(a) ljyrk@ Simplicity
(b) fu”i{krk@ Fairness
(c) ferO;f;rk@ Economy
(d) lHkh Jfedksa ds fy;s lekurk@ Equality for all workers
M
C
Q
s
Kataria Classes
8707548600
81. Ekkuo lalk/ku ls lacaf/kr vkadM+ksa dk fPkUghdj.k ,oa ekiu
dgykrk gS&
The process of identifying and measuring data about human
resources is called
(a) ekuo lalk/ku izca/ku@ Human Resource Management
(b) ekuo lalk/ku izca/ku@ Human Resource Accounting
(c) ewY; lao/kZu ys[kkadu@ Value Added Accounting
(d) lkekftd ys[kkadu@ Social Accounting
M
C
Q
s
Kataria Classes
8707548600
82. 360 fMxzh fu”iknu ewY;kadu ,d fof/k gS
360 degree performance appraisal is a method for evaluating
83. fuEufyf[kr esa ls dkSu&lh fu”iknu ewY;kadu dh vk/kqfud fof/k
ugha ekuh tkrh &
Which of the following is not considered modern method of
performance appraisal
(a) oxhZdj.k fof/k@ Classification method
(b) fcgso;jyh ,UdksjM jsafdx Ldsy@ Behaviorally Anchored
Rank Scale
(c) 360 fMxzh fu”iknu ewY;akdu@ 360 degree performance
appraisal
(d) ekuo lalk/ku ys[kkadu fof/k@ Human Resource accounting
method
M
C
Q
s
Kataria Classes
8707548600
84. Ykkbu vkSj LVkQ bdkb;ksa ds chp izeq[k Hksn bl lcaf/kr gksrk gS
A major distinction between line and staff units concerns:
(a) lalk/kuksa dk ek=k dk mi;ksx djus ds fy, izR;sd dh feyh
gqbZ vuqefr@ The amount of resources each is allowed to
utilize
(b) QeZ ds y{; ls muds dkeksa dk tqM+ko@ Linkage of their
jobs to the goals of the firm
(c) ckgjh nqfu;k ls mudk tqM+ko@ their linkage to the outside
world
(d) buesa ls dksbZ ugah@ None of these
M
C
Q
s
Kataria Classes
8707548600
85. fuEufyf[kr esa ls dkSu lk ,d fu;qfDr dk;Z laca/kh izfØ;k dk
rRo ugha gS\
Which among the following is not an element of staffing
process
(a) ekuo lalk/ku fu;kstu@ Human Resources Planning
(b) HkrhZ ,oa p;u@ Recruitment and Selection
(c) osru lwph izcU/ku@ Payroll Management
(d) deZpkfj;ksa dk dk;Z ewY;akdu@ Job Evaluation of
Employees
M
C
Q
s
Kataria Classes
8707548600
86. fuEukafdr esa dkSu gkWFkksuZ ijh{k.k dk vax ugha gS\
Which one of the following is not a part of Hawthorne
experiments?
(a) jks’kuh@ Illumination
(b) tu lk{kkRdkj@ Mass interviewing
(c) cSad ok;fjax voyksdu d{kk@ Bank wiring observation
room
(d) tu lHkk d{k@ Mass assembly room
M
C
Q
s
Kataria Classes
8707548600
87. dkj[kkuk vf/kfu;e] 1948 ds rgr ^f’k’kqx`g* dk izko/kku ykxw
gksxk] ;fn &
Under the Factories Act, 1948 provisions for „Creche‟ is
applicable, if
(a) 10 efgyk,a fu;ksftr gksaA@ 10 women are employed
(b) 20 efgyk,a fu;ksftr gks@ 20 women are employed
(c) 30 efgyk,a fu;skftr gks@ 30 women are employed
(d) buesa ls dksbZ ugah@ None of these
M
C
Q
s
Kataria Classes
8707548600
88. ekuo lalk/ku fu;kstu dh ekax iwokZuqeku dh xq.kkRed fof/k gS\
Which one of the following is the qualitative method of
Demand Forecasting Technique of Human Resource
Planning?
(a) MsYQh rduhd@ Delphi Technique
(b) lewg efLr”d eaFku@ Group Brain storming
(c) dk;Z v/;;u rduhd@ Work Study Technique
(d) buesa ls dksbZ ugha@ None of these
M
C
Q
s
Kataria Classes
8707548600
89. fdlh deZpkjh dh fo’okl] jk;] Kku ;k fdlh ?kVuk&fo’ks”k ds
ckjs esa tkudkjh ij vk/kkfjr eukso`fRr gS
The attitude based on beliefs, opinion, knowledge or
information about the particular event which the employees
possesses is
(a) O;ogkjxr eukso`fRr@ Behavioral attitude
(b) ldkjkRed eukso`fRr@ positive attitude
(c) laKkRed eukso`fRr@ cognitive attitude
(d) HkkoukRed eukso`fRr@ affective attitude
M
C
Q
s
Kataria Classes
8707548600
90. fdlh ukSdjh dk lkekftd ifjos’k yksxksa dks izHkkfor djrk gS
vkSj ;g vdsys izca/ku ls gh ugha cfYd yksxksa ls Hkh izkHkkfor
gksrk gSA ;g eq[; vo/kkj.kk gS
The social environment of the job affects people and is also
affected by them and not by management alone, is the main
proposition of
(a) contingency theory of organization
(b) system theory of organization
(c) classical theory of organization
(d) neo-classical theory organization
M
C
Q
s
Kataria Classes
8707548600
91. fuEufyf[kr esa ls dkSu&lk dk;Z fofunsZ’ku dks fgLlk ugha gS\
Which one of the following items is not a part of job
specification.
(a) vofLFkfr@ Location
(b) igy@ Initiative
(c) fu.kZ;@ Judgment
(d) laosxkRed vfHky{k.k@ Emotional charateristics
M
C
Q
s
Kataria Classes
8707548600
92. vkfFkZd vo/kkj.kk ds vuqlkj ekuo lalk/ku ds ewY;kadu gsrq
fuEufyf[kr esa ls fdl vfHkxe dks viuk;k tkrk gS\
Which of the following approaches is adopted for the
valuation of human resource according economic concept?
(a) izfrLFkkiu ykxr vfHkxe@ Replacement cost approach
(b) volj ykxr vfHkxe@ Opportunity cost approach
(c) ,sfrgkfld ykxr vfHkxe@ Historical cost approach
(d) buesa ls dksbZ ugah@ None of the above
M
C
Q
s
Kataria Classes
8707548600
93. fuEufyf[kr esa ls og dkSu&lh xaHkhj leL;k gS tks vkUrfjd
HkrhZ ij vfr cy nsus ls [kM+h gks ldrh gS\
Which of the following is the most serious problem that might
arise due to excessive reliance on internal recruitment?
(a) dk;Z fu”iknu esa deh@ Reduced job performance
(b) mPp Je vkorZ@ high labour turnover
(c) vfHkizsj.k dh deh@ lack of motivation
(d) vkUrfjd izfrjks/k@ internal resistance
M
C
Q
s
Kataria Classes
8707548600
94. fuEufyf[kr esa dk;Z fo’ys”k.k dk ?kVd dkSu lk lgh ugha gS\
Which of the following is not a component of job Analysis?
(a) dk;Z o.kZu@ Job Description
(b) Hkwfedk fo’ys”k.k@ Role Analysis
(c) dk;Z lkjka’k@ Job Summary
(d) dk;Z fofunsZ’k@ Job Specification
M
C
Q
s
Kataria Classes
8707548600
95. ekuo lalk/ku izcU/k ds ra= mikxe ekWMy eas fuEufyf[kr esa ls
D;k lekfo”V ugha gS\
Which of the following is not included in the model of the
system approach to Human Resource Management?
(a) ekuo lalk/ku fu;kstu@ Human Resources Planning
(b) HkrhZ ,ao p;u@ Recruitment and Selection
(c) fu”iknu ewY;kadu@ Performance appraisal
(d) foHkkxhdj.k@ Departmentation
M
C
Q
s
Kataria Classes
8707548600
96. HkrhZ dk ljksdkj fuEufyf[kr dh izfØ;k ds lkFk gksrk gS
Recruitment is concerned with the process of
(a) lgh vH;FkhZ dk p;u@ Selection of right candidate
(b) laHkkO; deZpkfj;ksa dk lewg rS;kj djuk@ Developing a pool
of potential employees
(c) dk;Z ds fy;s vkosnu vkefU=r djuk@ Inviting
applications for Jobs
(d) buesa ls dksbZ ugah@ None of the above
M
C
Q
s
Kataria Classes
8707548600
97. Ekkuo lalk/ku izcU/k dk dk;Z gS&
(a) deZpkfj;ksa dh HkrhZ ,oa p;u
(b) foRrh; fu;sktu
(c) fu;kstu izfØ;k
(d) cktkj vuqla/kku
M
C
Q
s
Kataria Classes
8707548600
98. dk;Z pØkuqØe dk vk’k; gS
(a) dk;Z ij yksxksa dk ifjorZu
(b) dk;Z vUroZLrq dh iquO;ZoLFkk
(c) fofHkUu mi[k.Mksa esa dk;ksZa dk pØ.k
(d) mi;qZDr esa ls dksbZ ugha
M
C
Q
s
Kataria Classes
8707548600
99. dk;Z ij deZpkfj;ksa ds dk;Z&fu”iknu ewY;kadu dh izfØ;k gksrh
gS&
The process of evaluating the employees‟ performance on the
job is known as:
(a) dk;Z Øec)rk@ Job rating
(b) xq.k Øec)rk@ Merit rating
(c) vf/k”Bkiu@ Induction
(d) mijksDr esa ls dksbZ ugha@ None of the abvoe
M
C
Q
s
Kataria Classes
8707548600
100. fuEufyf[kr esa ls dkSu dkfeZd foHkkx dk dk;Z ugha gS
Which one of the following is not the function of the Personnel
Department?
(a) dk;Z esa yxkuk@ Staffing
(b) HkrhZ djuk@ Recruiting
(c) dk;ksZUeq[k djuk@ Orientation
(d) ‘kks/k ,ao fodkl@ Research and Development
M
C
Q
s
Kataria Classes
8707548600
101. tc ftEesnkjh] {ks= vkSj dk;Z pqukSrh dks m/oZeq[kh fd;k tkrk gS
rks mls dgrs gSa&
When responsibility, scope and challenge in work is
deliberately upgraded, it is known as
(a) dk;Z foLrkj.k@ Job Enlargement
(b) dk;Z le`f)dj.k@ Job Enrichment
(c) dk;Z ifjHkze.k@ Job Rotation
(d) dk;Z vfHkgLrkadu@ Job Assignment
M
C
Q
s
Kataria Classes
8707548600
102. og izfØ;k ftlesa n’kZu ,oa v/;;u }kjk fof’k”V dk;Z ls
lacaf/kr vko’;dr lwpukvksa dk fu/kkZj.k fd;k tkrk gS] dgykrh
gS&
The process of determining by observation and reporting
pertinent information relating to the nature of specific job is
called
(a) dk;Z fof’k”Vhdj.k@Job specification
(b) dk;Z ewY;kadu@ Job evaluation
(c) dk;Z fo’ys”k.k@ Job analysis
(d) dk;Z fooj.k@ Job dezription
M
C
Q
s
Kataria Classes
8707548600
103. Okg izfØ;k ftlds }kjk ,d d`R; ds egRoiw.kZ rRoksa dks fu/kkZfjr
fd;k tkrk gS rFkk blds dq’ky fu”iknu ds fy, vko’;d
ekuoh; ;ksX;rkvksa dks fofuZfn”V fd;k tkrk gS] dgykrh gS
The process which results in establishing the component
elements of a job and ascertaining the human qualifications
necessary for its performance is known is:
(a) dk;Z ewY;kadu@ Job evaluation
(b) dk;Z fof’k”V fooj.k@ Job specification
(c) dk;Z fo’ys”k.k@ Job analysis
(d) xq.krk vadu@ Merit rating
M
C
Q
s
Kataria Classes
8707548600
104. fdlh laxBu esa ekuuh; lalk/kuksa dks vkdf”kZr djus] izkIr djus]
j[kus rFkk fodflr djus ds dk;Z dks dgrs gS
The function of attracting, acquiring, retaining and
developing human resources in organization is called:
(a) HkrhZ@ Recruitment
(b) dk;Z ifjp; djkuk@ Induction
(c) izf’k{k.k ,oa Lfkkiuk@ Training and placement
(d) LVkfQax@ Staffing
M
C
Q
s
Kataria Classes
8707548600
105. fu”iknu leh{kk izca/ku dh rduhd gS
Performance Appraisal is a management technique to:
(a) deZpkfj;ksa dks izsfjr djus dh@ Motivate the employees
(b) deZpkfj;ksa dh ;ksX;rk Kkr djus dh@ Find out worth of
employees
(c) deZpkfj;ksa dh izksUufr djus dh@ Give promotion to
employees
(d) deZpkfj;ksa dh dfBukbZ;ksa dks Kkr djus dh@ Find out
difficulties of employees
M
C
Q
s
Kataria Classes
8707548600
106. ,d fof’k”V dk;Z dk fdlh laLFkk ds vanj ;k mlls ckgj vU;
dk;ksZa ds laca/k esa ewY;kadu djus dh izfØ;k tkuh tkrh gS
The process of evaluating a particular job in relation to other
jobs within or outside the organization is known as:
(a) dk;Z fo’ys”k.k@ Job analysis
(b) dk;Z Js.kh;u@ Job rating
(c) fu”iknu ewY;akdu@ Performance Appraisal
(d) dk;Z fooj.k@ Job Description
M
C
Q
s
Kataria Classes
8707548600
107. fuEufyf[kr essa dkSu usr`Ro ds fo’ks”kd fl)kar ls laacaf/kr ugha gS&
Which one of the following is not related to the trait theory of
leadership
(a) HkkSfrd ?kVd@ Physical factors
(b) izf’k{k.k vkSj vuqHkko@ Training and Experience
(c) vkRefo’okl vkSj egRokdka{kk,a@ Self confidence and
Esteem
(d) cqf) ,ao cfgeqZ[krk@ Intelligence and Extrovert
M
C
Q
s
Kataria Classes
8707548600
108. fuEufyf[kr esa ls dkSu lk ,d HkrhZ dk okgz; L=ksr ugha gS&
Which one of the following is not an external source of
recruitment:
(a) inksUufr@ Promotion
(b) foKkiu@ Advertisement
(c) jkstxkj dk;kZy;@ Employment exchanges
(d) f’k{k.k laLFkk,a@ Educational institutions
M
C
Q
s
Kataria Classes
8707548600
109. ^dk;Z&ewY;kadu* dk vFkZ gksrk gS&
Job Evaluation means
(a) dk;Z dk fofunsZ’ku@ Specification of jobs
(b) dk;Z dk fooj.k@ description of jobs
(c) dk;Z dk fo’ys”k.k@ analysis of jobs
(d) dk;Z dk Js.kh;u@ rating of jobs
M
C
Q
s
Kataria Classes
8707548600
110. fdlh fuekZ.kh daiuh esa fuEufyf[kr esa ls dkSu&lk dk;Z izk;%
LVkQ dk;Z ekuk tkrk gS\
In a manufacturing company, which of the following functions
is likely to be a staff function?
(a) foRRk@ Finance
(b) foi.ku@ Marketing
(c) mRiknu@ production
(d) dkfEkZd&dk;Z@ Personnel
M
C
Q
s
Kataria Classes
8707548600
111. ekuo lalk/ku ys[kkadu gS&
Human Resource Accounting is:
(a) the process of identifying and measuring data about
human resources
(b) measurement of the cost and value of people for the
organization
(c) an attempt to identify and report investment made in
human resources of an organization
(d) All of the above
M
C
Q
s
Kataria Classes
8707548600
112. osrueku fu/kkZj.k gsrq dk;ksZa ds oxhZdj.k dks dgrs gsa&
Classification of jobs for grade fixation is known as
(a) dk;Z fo’ys”k.k@ Job analysis
(b) dk;Z fMtkbZafuax@ Job designing
(c) dk;Z ewY;kadu@ Job evaluation
(d) fu”iknu ewY;akdu@ Performance appraisal
M
C
Q
s
Kataria Classes
8707548600
113. LVkfQax ds dk;Z esa ‘kkfey ugha gS
Staffing function does not include:
(a) p;u@ Selection
(b) LFkkukarj.k@ Promotion
(c) inksUufr@ Promotion
(d) i;Zos{k.k@ Supervision
M
C
Q
s
Kataria Classes
8707548600
114. fuEufyf[kr esa ls dkSu lh izf’k{k.k fof/k leL;k&lek/kku laca/kh
dkS’ky fodflr djus gsrq lokZf/kd mi;qDr gS
Which one of the following training methods is most suitable
for developing problem-solving skills?
(a) ekeykijd v/;;u@ Case study
(b) O;k[;ku@ Lecture
(c) Hkwfedk fuokZg@ Role playing
(d) laosnu’khyrk izf’k{k.k@ Sensitivity training
M
C
Q
s
Kataria Classes
8707548600
115. ;fn ^dk;kZf/kD; dk Mj* ifjorZu ds izfrjks/k dk L=ksr gks] rks
fuEufyf[kr esa ls dkSu&lk lokZf/kd leqfPpr fuiVus dh
fØ;kfof/k gS\
Which one of the following is the most suitable coping
mechanism if „fear of overload‟ is the source of resistance to
change?
(a) lgHkkfxrk vkSj ‘kkfey jguk@ Participation and
involvement
(b) Hkwfedk dh Li”Vrk vkSj ifjHkk”kk@ Role clarity and
definition
(c) Role redefinition and re-orientation
(d) Support of resources
M
C
Q
s
Kataria Classes
8707548600
116. Hkkjr ds fons’kh O;kikj dh uohu izo`fRr gS
Recent trend in foreign trade of India is
(a) O;kikj dh ek=k esa o`f)@ Increase in volume of trade
(b) O;kikj dh lajpuk esa ifjorZu@ Changing composition of
trade
(c) cgqvk;keh O;kikj@ Multidimensional trade
(d) lHkh lgh gS@ All are correct
M
C
Q
s
Kataria Classes
8707548600
117. fu”iknu ewY;kadu dh------fof/k dk;Z ls lacaf/kr ?kVukvksa dk
iz;ksx djrh gSA
____method of performance appraisal uses incidents
pertaining to the job
(a) iz’ukoyh@ Questionnaire
(b) ØkfUrd ?kVuk@ Critical incident
(c) ys[k@ Essay
(d) Js.kh;u@ Grading
M
C
Q
s
Kataria Classes
8707548600
118. &&&&dk;Z ds vkSipkfjd vkSj foLr`r fo’ys”k.k dks dgk tkrk gS
Formal and detailed analysis of job is called
(a) dk;Z fo’ys”k.k@ Job analysis
(b) fu”ifRr ewY;kadu@ Performance appraisal
(c) dk;Z vkorZu@ Job rotation
(d) fcanq fof/k@ Point method
M
C
Q
s
Kataria Classes
8707548600
119. vkS|ksfxd iztkra= dk nwljk uke gS------
Another name of Industrial democracy is
(a) MCY;w- ih- ,e- WPM
(b) lkewfgd lkSnsckth@ Collective bargaining
(c) lkekftd lqj{kk@ Social security
(d) buesa ls dksbZ ugah@ None of these
M
C
Q
s
Kataria Classes
8707548600
120. cksul vf/kfu;e ds vuqlkj U;wure cksul fdruk gS\
What is the minimum bonus as per Bonus Act.
(a) 8.33%
(b) 9.33%
(c) 7.33%
(d) buesa ls dksbZ ugha@ None of these
M
C
Q
s
Kataria Classes
8707548600
121. ekuo lalk/ku izcU/k esa fuEufyf[kr fo”k;ksa esa ls fdldk ;ksxnku
ugha gS\
Human Resource Management does not have any
contribution from which of the following disciplines?
(a) euksfoKku@ Psychology
(b) lekt’kkL=@ Sociology
(c) ekuo’kkL=@ Anthropology
(d) thofoKku@ Biology
M
C
Q
s
Kataria Classes
8707548600
122. fuEufyf[kr esa ls dkSu&lk xzkgd laca/k thou pØ dk ,d eq[;
pj.k ugha gS\
Which of the following is NOT a main stage in a customer
relationship life cycle?
(a) xzkgd vtZu@ Customer acquisition
(b) xzkgd fodkl@ Customer development
(c) xzkgd larqf”V@ Customer satisfaction
(d) xzkgd dh ukjktxh@ Customer annoyance
M
C
Q
s
Kataria Classes
8707548600
123. fdlh O;fDr dk fdlh oLrq ds ckjs esa fooj.kkRed fopkj
dgykrk gS\
A descriptive thought that a person holds about somethings is
called
(a) fo’okl@ Belief
(b) lh[k@ Learning
(c) n`f”Vdks.k@ Attitude
(d) vo/kkj.kk@ Perception
M
C
Q
s
Kataria Classes
8707548600
124. volj ,oa psrkouh lacaf/kr gksrs gS\
(a) lw{e i;kZoj.k ls
(b) vkUrfjd i;kZoj.k ls
(c) ckgz; i;kZoj.k ls
(d) mijksDr esa ls dksbZ Hkh ugha
M
C
Q
s
Kataria Classes
8707548600
125. fuEukafdr esa ls dkSu ,d vkUrfjd okrkoj.k dk rRo ugha gS\
(a) foi.ku {kerk
(b) ifjpkyu {kerk
(c) eqnzk vkSj iwath cktkj
(d) O;fDrxr {kerk
M
C
Q
s