Managing Teams in an Organization Leadership

Managing Teams in an Organization Leadership

1. Managing Teams Laura Riavitz, M.Sc. Marine Scientist

2. Managing Teams Managers lead the course Sorting Team Expectations Setting Team Goals Delegating responsibilities Motivating the team Managers are motivators The team development cycle Coming back from setbacks Relationship building within Managers shape each person on their team Manager as a motivator, coach, mentor and sponsor Best Practices in Managing Teams Managers as entrepreneurs Communicating within the team Managing different types of teams Managing virtual teams Managing culturally diverse teams Managing difficult personalities Managing cross-functional teams

3. Managers Lead The Course: Sorting Team Expectations Set Expectations: Interaction with you Interactions within the team Work Deliverables What are the Behavioural Norms Be on time Information on progress Being respectful https://www.trainingzone.co.uk/develop/talent/team-cohesion-building-resilient-teams-that-survive-conflict

4. Managers Lead The Course: Setting Team Goals Goal Setting Process Brainstorm and discuss goals Align goals to the organisation Provide the bigger picture context Select and Goal Setting Framework SMART Goals ( S pecific, M easurable, A ttainable, R elevant, T imespecific) OKRs Goals ( O bjective and K ey R esults) Make Goals visible Whiteboard, online Plan regular Check-Ins Monthly, weekly, daily Adjust Goals as necessary

5. Managers Lead The Course: Delegating Responsibilities What … ...tasks need to be completed? When … ...is the deadline? Who … ...is the best fit for this particular task? ...has the best skills for this? ...could be trained for this task? Why … ...is this work important for the team? ...does this task matter? → 4 Ws of delegation Be patient, specific, flexible, grateful

6. Managers Lead The Course: Unacceptable Behaviour Difference between underperformance and unacceptable behaviour! Fraud Discrimination Theft Harassment

7. Managers are Motivators: 5 Stages of Group Development http://pornpankajornkliforbsc304.blogspot.com/2014/06/5-stages-of-group-development.html Tuckman 2011

8. Managers are Motivators: The Team Development Cycle Forming Introductory phase of engagement Learning more of team members → make a group charter: communication, conflict management, decisions- making process, accountability Storming Emerging of individual personalities Norming Managed conflicts Healthy debates and discussions Collaboration toward goals Performing Optimal output Adjourning Transition phase

9. Managers are Motivators: Coming Back From Setbacks Addressing Setbacks: Reframe it for yourself and the team Think about the big picture Learn and grow as a team Addressing Obstacles: Make a decision Regroup and reevaluate Consider alternative strategies Encourage participation Reflect : What happened? How or why did it happen? What steps can be taken to avoid this in the future https://research.phoenix.edu/blog/common-research-roadblocks-and-how-overcome-them

10. Managers are Motivators: Building Relationships Get to know each individual on a personal level Find one thing to connect on Notice things that make each individual unique Maintain a healthy professional distance Create opportunities for team building and socialicing

11. Managers Shape Each Person On Their Team A coach talks to you Provide developmental feedback → often unsolicited A mentor talks with you Provide guidance and council A sponsor talks about you Advocate on behalf of people Catalyst

12. Managers as Entrepreneurs Learn about your Organization and Industry Invest time outside of your domain Connect your work to a brother system Help build these connections for your team Create the Entrepreneurial Environment Encourage out of the box thinking Regularly organize brainstorming sessions Cultivate Entrepreneurial Spirit What could be What would you do differently

13. Communicating with and about the team Response Times Set expectations Check with company policies Show a Positive Outlook Your attitude affects everyone Representing the Team Highlight the team’s great work Manage its impression Position your entire team to succeed https://www.thebalancecareers.com/communication-skills-list-2063779

14. Managing Virtual Teams Create Opportunities to Connect Virtually Schedule a Time for Life Updates and Team Building Virtual Happy Hour Coffee Time Icebreaker for Meetings Maintain a Pulse on External Activities Establish clear deadlines Plan for additional time and coordination Empower your employees to give input on their best way to track their work

15. Managing Culturally Diverse Teams Create a Culture of Inclusion Types of Diversity: Geographical Political Thinking styles Celebrate their Diversity Life Experiences Religions Perspectives Keep an open mind Keep an open door policy Encourage open dialogue

16. Managing Cross- functional Teams Share ownership Allow anyone a sense of ownership in the team and product Give teammates the opportunity to contribute ideas Give input on performance appraisals Get involved in the process Encourage discussion around uncommon knowledge Leverage the expertise of others

17. Managing Difficult Personalities Difficult Behaviour: Acknowledge what’s happening Deal with it discreetly Record some notes for your own records Empathize Seperate the behaviour from the person Show grace

18. References http://pornpankajornkliforbsc304.blogspot.com/2014/06/5-stages-of-group-development.html https://www.catalyst.org/research/sponsorship-mentoring-resources/ LinkedIn