MCES-FRONTLINE SERVISE Citizen-s-Charter.docx

MALINAO CENTRAL FRONTLINE SERVICES CITIZENS CHARTER

1. CITIZEN’S CHARTER
Republic Act 9485
Anti-Red Tape Act of 2007
SCHOOL FRONTLINE SERVICES
A.Enrolment (Kinder/Elementary)
B.Recruitment, Evaluation, Selection of Public
Elementary Teacher-applicants
C.Special Education
D.Processing of School Credentials
E.Availment of Use of School Facilities
F.Filing of Complaints
A. ENROLMENT
Who may avail of the service?
1. Kinder age - (5 - years old)
2. Elementary age - (6-12 years old)
Requirements for Enrollee:
1. Kinder and Elementary
Report card for Grade II-VI pupils/students
Birth Certificate (original/xerox copy) for Kinder and
Grade I pupils
2. Transferees
Certificate of good moral character
Forms 138
B. RECRUITMENT, EVALUATION AND SELECTION
OF TEACHER IN PUBLIC ELEMENTARY SCHOOL
Who may avail of the Service?
Applicants who have valid certificate of
registration/professional license as a teacher from a
Professional Regulation Commission (PRC) seeking to be
recruited as a teacher.
Qualified applicant who has a valid professional license
issued by the Philippine Regulation Commission and who
meets the requirements of the school evaluation board.
Bonafide resident of the barangay municipality, city or
province in the Personal Data Sheet
Requirements:
1.Application letter.
2.CSC Forms 212 (PDS) in 2 copies with at least 2x2 ID
photo.
3.Certified photocopy of PRC certificate of
registration/license.
4.Certified photocopy of ratings obtained in Licensure
Examination for Teachers/Professional Board Exam for
Teachers.
5.Certified copies of Transcript of records for baccalaureate
course.
6.Copies of service record performance rating and school
clearance for those with teaching experience.
7.Certificate of specialized trainings, if any.
C. SPECIAL EDUCATION
Who may Avail the Service?
-School Age with Special Needs
How to avail of the service?
Applicant/Client
Service
Provider
Duration
Persons
In
Charge
1. Submit
requirements for
assessment.
Receive and
assess
documents
Within 10
minutes
Mrs.
Krystel
Freya M.
Javillano
2. Undergo
interview with
parent/guardian.
Conduct
interviews
and assess
the child’s
present
performance
level
Within 20
minutes
Mrs.
Krystel
Freya M.
Javillano
3. Proceed to the
designated venue.
Accompany
the child and
parent to the
designated
classes.
Within 10
minutes
Mrs.
Krystel
Freya M.
Javillano
4. Attend classes.Conduct
Classes
Mrs.
Krystel
Freya M.
Javillano
D. PROCESSING OF REQUEST FOR SCHOOL
CREDENTIALS
1. (SF10 / FORM 137)
Request Form (Optional)
Transfer of Learners’ Records are between public
schools only -DO 54. S. 2016
Parents/students are not allowed to hand carry the
learner’s record.
Request for Transfer of Record are done thru LIS
of the School.
In-charge: Mrs. Maricel M. Cruz (K-3), Mrs. Vanessa V
Sumambod (G4-6)
Duration: 1 week or 1 day (transferee)
Fees: None
2. SCHOOL CERTIFICATION
In-charge: Mrs. Agnes A. Maygay
Duration: 10 minutes
Fees: None
3. GOOD MORAL
In-charge: Mrs. Agnes A. Maygay
Duration: 10 minutes
Fees: None
E. AVAILMENT OF USE OF SCHOOL FACILITIES
Requirements:
Letter of Request to School Head
In-charge: Mrs. Agnes A. Maygay
Duration: 15 minutes (processing of request)
Fees: (Donation is highly appreciated)
F. FILING OF COMPLAINTS
Schedule of availability of service:
Monday-Friday
8:00am-5:00pm
Who may avail the service?
Any person may report complaint against teaching and
non-teaching personnel of the schools.
Feedback Mechanism and Complaint Management
System
a. Send your feedback through email:
[email protected] or call 09487014179
b. Talk to our officer in charge of the day.
or message us on

https://www.facebook.com/DepedRXIIMalinao
CentralElementarySchool/